Sheilas' Wheels Reviews 

33,114
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 11,706 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive and excellent pricing, often noting significant savings compared to other providers. Many people found the online process straightforward, easy to navigate, and user-friendly, appreciating the clear information and quick completion. The overall service is consistently described as first-class, with consumers highlighting hassle-free interactions and a smooth experience. However, some customers also noted dissatisfaction with renewal quotes, reporting instances where their car insurance premiums significantly increased compared to previous years or other insurers without clear justification.

What people talk about most

Price

Consumers generally find the pricing to be very competitive and reasonable, with many reporting significant... See more

User experience

People report positive experiences with user experience, finding the process quick, easy, and professional.... See more

Website

Customers consistently note positive experiences with the website, finding it quick, easy to use, and... See more

Service

Customers had positive experiences with service, often highlighting the ease, clarity, and efficiency of the... See more

Value for money

Reviewers mention positive feedback about value for money, often highlighting competitive pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy online quote and fast no-hassle payment online. Really user friendly and convenient. Reasonable price with adequate level of cover. Found cheaper cover elsewhere, but it's from Axa,... See more

Company replied

Rated 5 out of 5 stars

Been with them for two years now. Wasn’t happy when I received my renewal for car insurance which was £17 a month higher than the current one and £30 a month higher than another insurer. Spoke to the... See more

Company replied

Rated 5 out of 5 stars

Website was very easy to navigate to set up the policy. A couple of weeks until it actually starts. Price was excellent - £300 saving on my renewal with another company for the same level of cover. B... See more

Company replied

Rated 5 out of 5 stars

It was quick and easy online through money supermarket and then to Sheila’s wheels site Cover appeared comprehensive just like others and price slightly cheaper


Company details

  1. Insurance Agency

Information provided by various external sources

We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33K reviews

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Asks customers to review

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4.6

All reviews

(33,114)

11,225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sheila’s wheel have good cover

Sheila’s wheel have good cover at a competitive price, but I couldn’t put down that I have a ghost immobiliser and dash cam fitted to my car which could have lowered the price.

7 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review Chris.

Rated 5 out of 5 stars

Car insurance

Really easy to use online,price was the best around and extremely easy to take out a car insurance policy.

11 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great price

Great price, easy to sort out.

7 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Competitive price

Competitive price, easy to use and navigate web site. Insurance certificate and easy to understand policy booklet followed within a few days

11 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Quick and easy online quote and fast…

Quick and easy online quote and fast no-hassle payment online. Really user friendly and convenient. Reasonable price with adequate level of cover. Found cheaper cover elsewhere, but it's from Axa, who go out of their way to be massively incompetent and do their best to drive customers insane... NOT worth the cheaper price! Better off with Sheila's Wheels!

8 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review.

Rated 5 out of 5 stars

No fuss

No fuss. Easy to use site. Great price and easily itemised list of what is insured and what isn’t.
Many years ago I had a bad experience with a motor insurance claim. But as my house policy was so easy, I will give them another chance when my car policy is due.

10 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review.

Rated 4 out of 5 stars

The price was good the only problem was…

The price was good the only problem was i coukd not speak to anyone on the phone

8 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the kind review! The contact numbers can be found directly on our website on the Contact Us page - should you wish to call us.

Rated 1 out of 5 stars

Company set up my account incorrectly…

Company set up my account incorrectly and then tried to blame refering agent compared the mercat rather then resolving the issue. The agent proceeded to argue and where unable to produce required documents regarding the issue. Don't was your time I dread to think how poor the customer service would be if I needed help with me car if they can't get things as simple as the payment date correct.

11 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We are truly sorry to hear about the difficulties you experienced with your account setup. We would like to investigate this further. Please forward your review and policy details so we can assist to trustpilot.feedback@esure.com.

Sheilas' Wheels

Rated 5 out of 5 stars

I insured my BMW 1 series with these…

I insured my BMW 1 series with these guys yesterday. No messing about no hassle. Straight forward to the point. And budget friendly. Used others in the past and it’s sometimes a nightmare navigating it all. These made it so straight forward. And woke up today and my cars already showing as insured. Reasonable monthly payment plan. The initial payment wasn’t enormous too. Couldn’t praise them high enough.

10 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review.

Rated 5 out of 5 stars

This is the first time that I have used…

This is the first time that I have used Sheilas Wheels and have found that the ordering easy and value of their products very good. Saving money on my last car insurance.

7 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for taking the time to leave us a review.

Rated 2 out of 5 stars

We are doing your work for you! After waiting a while to speak to…

After waiting a while to speak to someone on the phone I was then told to do online!!!!! Why are we as customers expected to do your job for you!? And the cost doesn’t go down!!!! Found the whole experience an utter pain.

9 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We are truly sorry to hear about your frustrating experience and the inconvenience you faced, and we appreciate you sharing your feedback with us so that we can improve our services.

Rated 3 out of 5 stars

Lured me in with a competitive price…

Lured me in with a competitive price and then adds "extras" like protected no claims bonus for an extra £96! Mind you, all other car insurance companies are the same.

10 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

No Claims Discount Protection is an optional extra that can be selected during the online quote journey and isn't included automatically in the premium. Customers can choose whether or not to add this cover before purchasing their policy. We would suggest sending your review and policy information, to us at trustpilot.feedback@esure.com and we'll be happy to investigate this for you. Thank you for the review Malcolm.

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