Sheilas' Wheels Reviews 

33,318
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 11,567 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and excellent value, often finding quotes significantly cheaper than other providers. People appreciate the user-friendly website and the straightforward, quick application process, highlighting reliable service and comprehensive cover. However, some people mentioned that initial quotes sometimes changed, or that renewal prices were unexpectedly high. A few reviewers also encountered website issues, such as email registration loops or difficulties activating their policy.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding competitive quotes and good value... See more

User experience

Customers had positive experiences with user experience, finding the website and application process easy to... See more

Website

Reviewers highlight positive aspects of the website, with many finding it easy to use for obtaining quotes... See more

Service

Consumers find service to be positive, with many reviewers describing it as simple, straightforward, and... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting competitive quotes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Confused.com to find the best car insurance and Sheila's wheels came out very favourably. Very competitive pricing with a proper policy with projected no claims. The website was very easy to... See more

Company replied

Rated 5 out of 5 stars

It was easy going through compare the market. I only had to input my details once (which saved hours of time) and I received my quotes almost immediately. Sheila’s Wheels wasn’t the cheapest but it be... See more

Company replied

Rated 5 out of 5 stars

Really easy to do. I have all the best cover I had with my previous car insurance for nearly half the renewal price. That’s including legal cover, rental car extra, RAC top cover, windscreen cover, Ke... See more

Company replied

Rated 5 out of 5 stars

So simple to sort and no silly machine to talk to, the lady I spoke to was so kind and understanding even though I made an error on my quote - she sorted it straight away The quote was a third of wh... See more

Company replied


Company details

  1. Insurance Agency

Information provided by various external sources

We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33K reviews

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Asks customers to review

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4.6

All reviews

(33,318)

11,410 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful they pass you to Esure to deal I…

Awful they pass you to Esure to deal I dont know why Sheila wheel exit. Had a claim past from pillar to post no one has full details of the claim and you the customer have to do all the donky work. Missed my renewal by a day no one could honour the renewal price something so simple.

19 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We are very sorry to hear about your difficult experience with your claim and renewal.

We kindly suggest sending your review and policy information to us at trustpilot.feedback@esure.com and we can raise this with the relevant team

Sheilas' Wheels

Rated 4 out of 5 stars

I found it quite easy to do

I found it quite easy to do, but I wanted to use Cashback, but I couldn’t get to do the add ons protected no claim discount and motor legal protection, perhaps it was me I just couldn’t do it, so I missed out on some cashback.

19 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for your review. We're sorry to hear you've experienced this. We'd suggest contacting the cashback website you used to purchase the policy, as they'll be able to investigate this further for you.

Rated 1 out of 5 stars

Stay away from this rubbish company

Stay away from this rubbish company. No managers around and no empathy for disabled and vulnerable costumers at all.

20 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We are sorry to hear about your experience Nila.

We kindly suggest sending your review and policy information to us at trustpilot.feedback@esure.com and we can assist.

Sheilas' Wheels

Rated 1 out of 5 stars

You can't speak to a human

You can't speak to a human! Everything is done by chat.
Changes made to a policy are not immediate, extremely poor and inconvenient! Would not recommend!

20 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We're sorry to hear about your experience Lynn. We can be contacted by phone, our Contact Us page can be located via our website, which has a list of our numbers to call. If you need to make a change with immediate affect, we can do that by contacting us or you can make some changes via your Account.

If you would like to discuss anything further, please send your review and policy information to us at trustpilot.feedback@esure.com.

Sheilas' Wheels

Rated 1 out of 5 stars

Not great as the policy doesn't offer…

Not great as the policy doesn't offer Driving other cars.It also doesn't state this when signing upto the policy, to which i find unhelpful.

If this was outlined before committing to paying I would of not chose this company.

The other annoying part is even my policy does not start for another 2 weeks, they still wany to care me £29 admin fee to cancel it!!

20 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We are sorry to hear this.

We kindly suggest sending your review and policy information to us at trustpilot.feedback@esure.com and we can raise this with the relevant team

Sheilas' Wheels

Rated 3 out of 5 stars

So far so good 🤷🏻

Not really sure why I am being asked to leave a review when I have only just taken out the home insurance.

Overall the cost and compulsory excess was better than all Sheila's main competitors so thats a good start.

As for the service, I hope to not have to make a claim to find out the full extent but if I do I will happily leave a review on my experience

17 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Straight forward

Straight forward, help was on hand. Excellent service.

19 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review!

Rated 4 out of 5 stars

Was the cheapest for me

Was the cheapest for me. The proof in insurance is always in the claiming on it and hopefully I will never have to. Could make the applying shorter/more user friendly.

30 June 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the feedback.

Rated 5 out of 5 stars

Competitive Prices

Sheila's Wheels gave me a competitive price for my car insurance and in no time at all I was insured and on the road. Their website is easy to navigate and everything is all in one place. This is the 3rd time I'm using Sheila's Wheels and can recommend this company.

3 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review!

Rated 5 out of 5 stars

All good but dearer direct

All good, straight forward completing the forms and all the extra necessary bolt ons included, only criticism is that the price was dearer direct and got a better price via a comparison site.

19 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the review!

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