Shamrock Cottages Reviews 

604
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the stunning locations, beautiful coastal views, peaceful surroundings, and the exceptionally smooth and professional booking process. Many travelers also mention that the holiday houses are extremely comfortable, well equipped, and supported by very friendly, responsive hosts. Some people were dissatisfied with cleanliness and property maintenance issues encountered upon arrival during their vacation. Guests encountered dusty rooms, dirty kitchen utensils, broken amenities, unpleasant smells, and poorly maintained outdoor spaces. A few visitors also noted that some listings lacked accurate details or required extra attention to basic upkeep.

What people talk about most

Location

Reviewers highlight positive aspects of location, frequently describing it as stunning and ideal for... See more

Facilities

Customers had ambiguous experiences with facilities, as opinions on the property's amenities varied... See more

Staff

Clients share positive opinions on staff, frequently describing the owners and agents as welcoming, friendly,... See more

Quality

People report ambiguous experiences with quality regarding their stays. On one hand, many reviewers praise... See more

Booking process

Consumers find the booking process to be positive, highlighting that the online system is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more

Company replied

Rated 5 out of 5 stars

Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... See more

Company replied

Rated 5 out of 5 stars

Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options ,... See more

Company replied

Rated 5 out of 5 stars

It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all corresponde... See more

Company replied


Company details

  1. Cottage
  2. Holiday Accommodation Service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

604 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(604)

264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication. Helpful Staff

Great communication. Provided all the necessary details regarding access to property etc., without having to chase.
When I phoned to clarify which credit card details they held so that a damage-reserve payment could be refunded the member of staff was very helpful and polite.
Have used the company on previous occasions and have had no issues whatsoever.

9 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for taking the time to share your feedback about Shamrock Cottages. We're pleased to hear that you found our services and staff helpful!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Easy booking process and friendly staff

Easy booking process and friendly staff

15 April 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for taking the time to share your review. We're pleased to hear that you found our services helpful!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

We had great service from the moment we…

We had great service from the moment we booked this cottage.

30 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Linda,

Thank you for your feedback following your recent experience with Shamrock Cottages.

It's really nice to hear that you've been pleased with our service, and I hope that you'll get back in touch if we can offer any assistance booking your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

professional yet friendly manner -

Small technical glitches on my part (used 2 different email addresses) were promptly resolved in a professional yet friendly manner - my first engagement with this company & can highly recommend.

30 May 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Mary,

Thank you for your feedback following your recent experience with Shamrock Cottages.

Although I'm sorry to hear that you had a few technical glitches, it's great to hear that we were able to resolve these quickly for you.

I hope that you'll get back in touch if we can help you to book your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

Very efficient organization

Very efficient organization, arranged the ferries too.

6 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Simon,

Thank you for taking the time to share your review. We're pleased to hear that you found our services helpful!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Atlantic Haven is a beautiful home from…

Atlantic Haven is a beautiful home from home, set in the most exquisite location. The owners provided such comfort and left us wanting for nothing. We were wrapped in kindness and comfort. We had a beautiful holiday. Thank you!

31 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you so much for your lovely review - it's lovely to hear that you had such a great stay at Atlantic Haven. It's a really special place isn't it.

If we can be of any assistance booking your next holiday to Ireland, please don't hesitate to reach out.

All the best

Tess

Rated 3 out of 5 stars

Not user friendly if sharing with…

Not user friendly if sharing with friends or family. Needs additional living area or at least tvs in bedrooms. Lovely pool but no games or pool toys for children

30 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Carol,

Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you were unhappy with your chosen holiday property.

We aim to ensure property descriptions and photos are clear and accurate so guests know what to expect on arrival. We are happy to review the property details and share your feedback with the homeowner, who can consider your suggestions to improve the experience for future guests.

To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.

Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

Holiday cottage in West Cork

The booking process was easy on line, Shamrock Cottages seemed to take several hours to confirm the booking but then we were kept informed regularly regarding our holiday. It seems a long time 5 days before you receive breakages deposit. We had a lovely holiday, wonderful hosts, perfect cottage and an incredible garden.

30 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Helen,

Thank you for taking the time to share a review. We're pleased to hear that you had such a wonderful stay and that you found the booking process easy to navigate!

Thank you for the feedback regarding the return of the damage deposit, I'll happily pass this on to the relevant team.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 4 out of 5 stars

Easily to book

Easily to book and the description of the cottage was as we found it.

31 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you for providing feedback on your recent trip to Ireland. It's great to hear that the booking process was smooth and that you enjoyed your stay.

If we can help to book your next holiday in Ireland, please do let us know!

All the best
Tess

Rated 4 out of 5 stars

It was an amazing place the scenery…

It was an amazing place the scenery just hits you as you pull on the driveway. You do need a car though to get around. The people we met were really friendly. We would go back again

23 May 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Brian,

Thanks so much for your review, there is some stunning scenery in Wicklow! It's great to hear that you found it a friendly place as well.

If we can assist in your next booking to Ireland, please do let us know!

All the best
Tess

Rated 3 out of 5 stars

Great location in the heart of…

Great location in the heart of wonderful Sneem, lovely house, but needs some action

28 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Christoph,

Thank you for your feedback. We're pleased to hear that you enjoyed your recent stay and the location was great too.

We work closely with the homeowners of properties we market and value all guest feedback. If you would like to share any further comments or suggestions on how the property you stayed in could be improved, please don’t hesitate to get in touch with us directly and we would be happy to pass your feedback on.

If we can be of any assistance booking your next holiday to Ireland, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Shamrock cottages are helpful and will…

Shamrock cottages are helpful and will book ferry crossings, Stena cancelled my outgoing ferry so I had an added expense getting a last minute booking on Irish Ferries. Shamrock organised the refund of the original ferry booking. The cottage was in a quiet and scenic location , good and well appointed.

22 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Mrs Lee,

Thank you for taking the time to share a review. We're pleased to hear that you enjoyed your stay and that you found our services helpful!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Lovely cosy cottage lovely location and…

Lovely cosy cottage lovely location and all you could dream of for a perfect holiday

23 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Kate,

Thank you for taking the time to share a review. We're pleased to hear that you had such a wonderful stay!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Highly recommend Shamrock Cottages

Highly recommend Shamrock Cottages, Easy booking period and helpful payment reminder emails.

23 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Jen,

Thank you for taking the time to review Shamrock Cottages. We're pleased to hear that you found our booking process easy.

Please do let us know if we can help you book your next holiday in Ireland.

All the best
Tess

Rated 5 out of 5 stars

Redcliffe

Great location, lovely cottage and brilliant weather.

24 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you for your review. It's great to hear that you had an enjoyable stay and great weather too!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

The beautiful scenery friendly people…

The beautiful scenery friendly people and of course sunny weather. Great location for the beech.

30 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Janet,

Thank you for taking the time to write a review. We're pleased to hear that you enjoyed your recent holiday and the location was great for you.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Fabulous time 🙂🙂

Fabulous time 🙂🙂

22 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Toirleach,

Thank you for leaving us feedback. We're so pleased to hear you had a lovely stay.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 4 out of 5 stars

A very easy company to deal with

We rented a wonderful cottage through Shamrock Cottages. The whole process was easy. The price we were quoted was very reasonable. We also booked ferry crossings from Holyhead to Dublin with them. I will definitely use them again.

23 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Thomas,

Thank you for taking the time to leave feedback following your recent trip to Ireland. It's great to hear that you enjoyed your holiday, and found the booking process easy.

If we can be of any assistance in booking your next trip to Ireland, please do get in touch!

All the best
Tess

Rated 5 out of 5 stars

Amazing cottage !!!

Amazing cottage , definitely a home from home feel , had everything u needed to cook and enjoy family meals in the evening, shower was so good, coffee machine so good!

Karl and Martina are an absolute credit to this place, they really looked after us, beautiful people.

The beach is a 5 min walk , and there is plenty to do nearby if you like the great outdoors , and for the kids emerald park, Clara lara and beyond the trees is a must.

About to book again for next year!

23 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Suzanne,

Thank you so much for sharing this lovely feedback following your stay at Brittas Bay Beach House. We're thrilled to hear that you had such a great stay.

If we can be of any assistance booking your next holiday to Ireland, please do let us know!

All the best
Tess

Rated 5 out of 5 stars

Reliable company

Easy to use company with high quality and good value for money properties.

22 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for sharing your feedback following your recent experience with Shamrock Cottages. We're thrilled to hear that you've enjoyed our range of properties.

Please do let us know if we can be of any assistance booking your next trip to Ireland.

All the best
Tess

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