It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... See more
Company replied
Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options ,... See more
Company replied
It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all corresponde... See more
Company replied
Company details
- Cottage
- Holiday Accommodation Service
- Holiday Home
- Self-Catering Accommodation
- Vacation Home Rental Agency
- Vacation Rental
Written by the company
Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.
Contact info
United Kingdom
- www.shamrockcottages.co.uk
4.5
Excellent
605 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
View is stunning
View is stunning. Plenty of beds and they are comfortable. The garden was a mass of weeds. You should weed beds and pots and plant some flowers! The kitchen and bathroom are very tired and in need of renovation. The garden was certainly not dog friendly as advertised! No wardrobes in the property these are needed. There was a rusty old BBQ ready for the tip just left in the back garden. Shower had practically no pressure and using immersion heater as instructed I only managed to get 2 inches of hot water for a bath which is ridiculous! The deck was very tired and needed painting and the garden furniture very past it needed replacing! Both the ovens were filthy and unusable when we arrived however owner had them professionally cleaned one day before we left which should have been done before!
4 July 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Tracy,
Thank you for taking the time to leave a review, and I'm sorry that the cottage you booked has not lived up to your expectations.
I've found your booking, so please rest assured that we will raise your concerns with the owners.
I do hope you will return to us for another stay in Ireland, and we'll be happy to help.
All the best
Tess
Easy booking process
Easy booking process, communication efficient, office staff helpful.
20 June 2026
Unprompted review
Reply from Shamrock Cottages
Hi Stephen,
Thanks so much for your review, it's great to hear that you found our services easy to use and that our team were helpful.
If we can be of any help booking your next trip please do let us know.
All the best
Tess
Easy to book.
4 July 2026
Unprompted review
Reply from Shamrock Cottages
Hi Christopher,
Thanks so much for your review, it's great to hear that you found our services easy to use.
If we can be of any help booking your next trip please do let us know.
All the best
Tess
Nice annexe in lovely area, but was filthy when we arrived
This annexe has the makings of a nice vacation experience in a lovely part of Ireland. However, the filthy state in which the annexe was handy over to us severely marred our 1 week holiday. We spent several hours (after a very long drive !) cleaning the place. If this is the typical condition that the annexe is handed over to clients, I really couldn't recommend it.
19 June 2026
Unprompted review
Reply from Shamrock Cottages
Hello Kevin,
Thank you for taking the time to write a review, further to your recent stay. We're very sorry to hear that you were disappointed with the property and that you felt the need to clean upon arrival, this is certainly not the experience we want our guests to have.
We do ask that guests raise any issues with the homeowner or caretaker of the property as soon as possible during their stay, so that the matter can be addressed promptly. Our dedicated Holiday Support Team are also on hand during your stay and are more than happy to help.
We’d like to share your feedback with the homeowner so they are aware of your concerns, and can review any areas that may require attention for future guests. You will shortly receive a request from Trustpilot asking you to verify your booking details. Please respond within the next 3 days so that we can investigate your comments further.
Thank you again for your feedback. If we can be of any assistance with booking your next holiday to Ireland, please get in touch.
Kind regards,
Hayley
Not sure I'd book with them again
I found this company harder deal with than other holiday rental companies. The arrival information was slow to arrive and I had difficulty changing my dates. If you are booking with them make very sure you have all your information correct. I'm not sure I would book with them again.
4 July 2026
Unprompted review
Reply from Shamrock Cottages
Good morning,
Thank you so much for taking the time to leave a review, and I'm sorry to hear that our services haven't hit the level that we would expect on this occasion.
It would be really helpful to be able to look into where we went wrong, so that we can make sure that this is something we can improve on. You should shortly receive a request for further information from TrustPilot. Please could you complete this within 3 days, and we will then be able to review the details?
Thank you so much,
Tess
Great house and garden
Loved the garden and the house was very comfortable and bright. Good location for exploring the area, beaches and gardens.
27 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Fiona,
Thank you so much for taking the time to leave a review of your stay in Ireland. It's great to hear that you enjoyed your stay, and that there was plenty to explore nearby!
Please do let us know if we can be of any help booking your next stay in Ireland.
All the best
Tess
Efficient and easy to use
Efficient and easy to use, with good customer service whenever I have wanted to change bookings, cancel or get a refund.
7 July 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Alison,
Thank you so much for your review, and for your lovely comments on our services. We're really proud of our customer service team and it's great to hear that they've been able to help you with your bookings.
If we can be of any help booking your next stay with us, please do get in touch.
All the best
Tess
The location is ideal for beach and countryside.…
The location is ideal for beach or wider visits, many good food pubs locally and locals very welcoming.
27 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Wayne,
Thank you so much for taking the time to leave feedback following your holiday in Ireland. It's great to hear that you enjoyed your stay and had plenty to do nearby.
If we can help to book your next trip to Ireland, please do get in touch!
All the best
Tess
Everything was wonderful
Everything was wonderful, we are coming back. Thank you for everything.
27 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Mary,
Well what better review than a return visit? It's great to hear that you enjoyed your stay so much that you're going to be coming back.
If we can be of any support in booking your next trip to Ireland, please do let us know.
All the best
Tess
Reply from Shamrock Cottages
Good afternoon,
Thank you for taking the time to leave a review, however we are very sorry to hear that you were disappointed with the property you booked.
We value your feedback and would like to raise your comments with the property owner, to ensure that any areas of concern are reviewed and addressed where necessary.
To help us identify the property you stayed in, you will shortly receive a request from Trustpilot asking you to confirm your booking information. Please respond within the next 3 days.
Thank you again for bringing your comments to our attention.
If we can be of any assistance with a future stay in Ireland, please feel free to get in touch.
Kind regards,
Hayley
Best view from a holiday cottage ever!
Best view from a holiday cottage ever!
Friendly and helpful host, comfy cottage with well equipped kitchen and plenty of parking.
28 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Susan,
Thanks for taking the time to review your stay. We have some wonderful views from our properties, don't we?!
If we can be of any help with booking your next holiday to Ireland, please get in touch.
All the best
Tess
Truly wonderful
I have put a detailed review on the site so just to reiterate, wonderful cottage, perfect location, everything we could have asked for and more.
I cannot rate this lovely home high enough. Perfect for our needs.
4 July 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Tess,
Thank you so much for taking the time to leave a review. It's great to hear that you had such a fantastic holiday.
If we can be of any assistance when booking your next trip, please feel free to contact us and we'll be happy to help.
Kind regards,
Hayley
Great cottage
Great cottage, perfect for a family, very good value for money.
27 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Martin,
Thank you for taking the time to leave a review. We're pleased to hear that you had a wonderful stay!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
Reply from Shamrock Cottages
Good afternoon Ray,
Thank you for your review. We appreciate your comments and are delighted to hear that you had a positive experience with our company!
If we can be of any assistance with booking your next stay in Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
Lack of inspection
Shamrock Cottages should regularly inspect the cottages they rent out and determine whether they still meet the requirements and specifications and description.
Furthermore, the photos of the objects must also be kept up to date.
27 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you for your review further to your recent stay.
We’re truly sorry to hear that you feel unhappy with the property you stayed in. We do ask that any concerns are raised with the homeowner or caretaker of the property during your stay, so that they can be discussed and addressed promptly. Our dedicated Holiday Support Team are also on hand should you experience any issues during your stay, we are always happy to help.
We understand how important it is that property information is clear and accurate for guests, we'd therefore like to review the details of the property you stayed in and make any necessary amendments or updates to the photos where required. To help us identify the property you stayed in, we’ll need a few details from you please. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days.
Thank you again for your feedback. If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
A unique home at the top of the hill…
A unique home at the top of the hill overlooking the sea. Amazing views and comfy in all ways.
28 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Megan,
Thank you for your review, we're so pleased to hear that you had such a wonderful stay.
If we can be of any assistance with booking your next trip to Ireland, please don't hesitate to get in touch.
Kind regards,
Hayley
Great holiday rental company
Easy to use website, great selection of properties in beautiful locations, reasonably priced. Excellent customer service.
20 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Marion,
Thank you for taking the time to leave a review. We're delighted to hear that you're pleased with Shamrock Cottages and have had a great experience.
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Hayley
Good standard property
Good standard property - you know what to expect with Shamrock. Good communication prior to occupancy.
25 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Robin,
Thanks so much for your feedback, it's great to hear that you've had a good experience with Shamrock Cottages, as well as the standard of the property.
If we can be of any help booking your next trip to Ireland, please do get in touch.
All the best
Tess
A fantastic company to deal with
A fantastic company to deal with, very friendly and efficient. Queries and requests are always dealt with very promptly.
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Hi Nick,
Thank you so much for your feedback, it's great to hear that you found our services helpful, and our staff friendly to deal with.
If we can be of any help booking your next holiday please do get in touch!
All the best
Tess
Good information provision
Good information provision, and the photos match the booked cottages.
27 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you for your feedback, it's great to hear that you found our services good.
We would be more than happy to help you to book your next trip to Ireland - please don't hesitate to get in touch!
All the best
Tess
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.