Overall, a very good experience. The boxes were solid and collected on time by a pleasant and professional driver. Any queries or changes I had were managed efficiently by the staff at Seven Seas thro... See more
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I would like to express my thank you for the great service that I received from your team. I would especially like to recommend Joe, the Customer Service consultant, who guided us through the en... See more
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I was moving my belongings from the LA area, and Jaime arrived on time even after a three-hour drive. He was very professional and clearly explained to my family and me how to arrange and place everyt... See more
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Excellent Customer Service. Right from the first call, all questions were answered thoroughly and all the steps were explained to us clearly. Starter pack was sent once booking was confirmed and it wa... See more
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Company details
Written by the company
Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.
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4.4
Excellent
10K reviews
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Good value for money
Good value for money
Seven Seas provides a good range of options for shipping and is good value for money. It provides comprehensive information both on the website and through emails. But in effort to communicate so much, it was actually very confusing and more complex than it needed to be. The online platform was similarly confusing. But we are very pleased with the service in terms of shipping.
13 April 2026
Reply from Seven Seas Worldwide
Thank you for choosing our MoveCube service for your international move to the United Kingdom, we deeply regret causing confusion with the documentation for shipping, this can be quite challenging and we work to avoid exactly the outcome you appear to have experienced - sorry.
Regards, Seven Seas Worldwide
Thank you for the help and support from…
Thank you for the help and support from the staff on the phone and the staff that delivered and picked up the shipment which made the whole experience stress free.They had been great. Thank you very much.
7 April 2026
Reply from Seven Seas Worldwide
Thank you Catherine for choosing our Boxes and Baggage service by sea to move your boxes to Malaysia, we are really happy that we could help you with moving your things and that you have liked our service.
Regards, Seven Seas Worldwide
Fast customers service response and get…
Fast customers service response and get things done quickly
13 April 2026
Reply from Seven Seas Worldwide
Thank you Asher for using our MoveCube service for your international move to the United Kingdom, we are really happy to hear you like our customer service support.
Regards, Seven Seas Worldwide
Use Seven Seas across the seas.
The online tracking was good whilst on way from one place to another. It could have been better when items reached a place with a little more detail...
The drivers were super helpful and awesome. Overall it was a really good experience and highly recommended!
1 April 2026
Reply from Seven Seas Worldwide
Thank you ABM for using our Boxes and Baggage service by sea to move your boxes of personal effects to Australia from South Africa, its great to know what you liked about our service. We are continuing to work to improve the information we can provide during the shipment.
Regards, Seven Seas Worldwide
The CS staffs were very helpful when i…
The CS staffs were very helpful when i encounter issues and able to fix my problems immediately, and the staffs who came to my house for the job were very professional and well explained all the details what they will do.
27 March 2026
Reply from Seven Seas Worldwide
Thank you Wong Ping Thin for choosing our MoveCube service for your international service to the United Kingdom, we are really pleased we could help you with your relocation and that you have liked our service and our team's support.
Regards, Seven Seas Worldwide
Maximize your shipment with less cost - That’s professional
Indeed, that’s the second time I use Seven Seas service. I appreciate the hotline services. The hotline serves 24 hours 7 days which provides a seamless professional support to the customers any time they have problems and during different stages of the shipment. Like myself, I need the actual cost during the quotation stage, the packing of my staff and whether some items need customer declaration, how to present them on the shipment list and insurance category. I also appreciate a lot when I found my shipping stuff will be more than 10 standard and 10 big boxes, I call for extra boxes, the staff who delivered the boxes suggested me to order a medium cube which indeed provided me with the convenience of sending a few non standard size personal items - my framed wedding photos and guitar - in a more private and safe way with less cost at the end.
13 April 2026
Reply from Seven Seas Worldwide
Thank you So Chong May Kan for choosing our MoveCube service for your international move to the United Kingdom, we are so happy that we could help and that you like our process and service.
Regards, Seven Seas Worldwide
All the customer services personnel…
All the customer services personnel were very helpful and professional. The goods were collected on time and delivered very quickly.
27 March 2026
Reply from Seven Seas Worldwide
Thank you Theunis for using our Boxes and Baggage service by air to move your box to Australia from South Africa, we are really happy that you have liked our service and support.
Regards, Seven Seas Worldwide
It is a lot of work getting your boxes…
It is a lot of work getting your boxes sorted even before the cube arrives, but I have to say that having Mark from Seven Sea's Manchester was a god send.
From the time he arrived to the time he left, he was nothing but amazing. Was there for support and helped us through the whole process and to be honest without him I don't believe we would have packed it in time.
Personally we would like to THANK Mark for his help and guidance in the packing of the cube
10 April 2026
Unprompted review
Reply from Seven Seas Worldwide
Thank you Angela for using our international shipping services again, this time our MoveCube service for your international move to Australia from the UK, we are so pleased that you have liked our service and support and will pass on your appreciation to our driver - thank you!
Regards, Seven Seas Worldwide
Prompt, secure and cost effective.
Very quick and easy way to ship your belongings overseas. Accurate initial quote. The staff were always happy to help when I needed documents or assistance with anything. All of my boxes were safely shipped and delivered to my doorstep.
9 April 2026
Reply from Seven Seas Worldwide
Thank you Sebastian for using our Boxes and Baggage service by sea to move your shipment of personal effects to the United Kingdom from South Africa, we are really glad we could help you with your move and really happy that you have liked our service from start to finish.
Regards, Seven Seas Worldwide
Exceptional from start to end
Seven Seas were exceptional right from the first email to the delivery of my goods on my door step. We sent six boxes from a small town in France to a small town in New Zealand and the entire process was seamless and I always felt supported. Customer service was incredible, answers to any questions came back quick. All customer service professional I spoke with were detailed and kind. I highly recommend Seven Seas, I'll certainly be using them again should I ever need to. Genuine 5 stars.
10 April 2026
Reply from Seven Seas Worldwide
Thank you Rebekah for using our Boxes and Baggage service by sea to move your boxes of personal effects to New Zealand from France, we are thrilled that you have liked our service and support during the move.
Regards, Seven Seas Worldwide
From start to finish
From start to finish, I actually cannot fault Seven Seas Worldwide. They freighted my boxes from an isolated village in Scotland to a town in Central Victoria Australia. Their drivers were friendly and efficient. Tracking was accurate and helpful and their customer service team on the phone were polite, respectful and extremely helpful every time I had a question. Cannot recommend them highly enough
9 April 2026
Reply from Seven Seas Worldwide
Thank you Dorothy for using our Boxes and Baggage service to move your boxes to Australia from the UK, we are really glad we could help and happy that you have liked our service and support throughout the whole process.
Regards, Seven Seas Worldwide
Good communication and quality product
Good communication, good service. The materials they supply are great, and my bits arrived in the timeframe in perfect condition
6 April 2026
Reply from Seven Seas Worldwide
Thank you for using our Boxes and Baggage service by sea to move your boxes of personal effects to Hong Kong from the United Kingdom, we are really happy that we could help you with your move and that you have liked our service and support during the moving process.
Regards, Seven Seas Worldwide
Great service especially viktor he is a…
Great service especially viktor he is a asset to the company. Some people are born for customer service and this man is definitely got that skill set.
7 April 2026
Unprompted review
Reply from Seven Seas Worldwide
Thank you Mr Cripps, it is a great to know our team is working to assist our customers when they are moving their possessions around the world.
Regards, Seven Seas Worldwide
Very helpful every time I had problems…
Very helpful every time I had problems with the procedures and solved them quickly and efficiently
7 April 2026
Reply from Seven Seas Worldwide
Thank you Wan Chee for using our Boxes and Baggage service by sea to move your belongings to Hong Kong from the United Kingdom, we are really thrilled that you have liked our service and support.
Regards, Seven Seas Worldwide
Hidden Costs
Our experience with Seven Seas has been very average.
They were very quick to call us following our enquiry and we were told shipping to the States would be £1800 "All in". Everything to the point of the container leaving was great. We thought the idea for the cube was great and the delivery driver was super nice and very helpful, although be aware you have to load everything yourself, they cannot enter your property.
It was only once we had arranged collection that things started to get a bit more frustrating. For example we were told that was £1800 on the UK side and there would be additional costs in the US. The additional cost was about another £2k which was fine, but we went from thinking we had a great deal to a normal cost - and would have just liked to have been told upfront.
We were also told when shipping that we could add any temporary address to the portal (and it says this on the portal) only to be told once our container had left our property that we needed a confirmed final address before shipping. This caused a 4 week delay for which we were charged another £400 and honestly, it just felt Seven Seas were trying to take advantage. On the portal it literally says "don't worry about a final address for now" but you get several emails saying that it does matter and costs could increase if you don't confirm the final address.
The tracker on the website is also essentially useless. We have emails telling us that our shipment was expected to arrive on March 19, but the tracker says the shipment is still loading and hasn't been updated since 29 January. Since being told the shipment was expected on the 19th, we've heard nothing and have to continually chase for updates.
Overall just a very average experience. We might have saved £1-2k in total - but not sure it is worth it as we had to pack everything ourselves and it's been a lot of admin.
7 April 2026
Unprompted review
Reply from Seven Seas Worldwide
Thank you Ben for your posting, we are sorry to hear of your disappointment with our service. You used our MoveCube service from the United Kingdom to the United States.
Your order was placed online, in order to complete the quote process, before ordering, you were presented with both the Transport and Shipping Charges in the United Kingdom in GB Pounds and the Destination Charges in United States in US Dollars.
We are investigating the other issues you experienced but deeply regret any inconvenience caused.
Regards, Seven Seas Worldwide
Very disappointing service
Very disappointing service, the delivery from Cape Town to Brussels took seven months despite what is announced on their website.
We highlighted the fact that the website does not indicate the delivery time as estimates (this can only be found in the smallprint in the T&Cs, without a direct hyperlink to the T&Cs on the main quoting page) and received aggressive AI-generated messages in return.
Be very careful, their delivery times are VERY POSITIVE ESTIMATES despite these not being presented as such on their website!
And the wooden furniture was all mouldy, despite the dehumidifiers we had put into the MoveCube. We are definitely looking for another company for the return.
25 February 2026
Unprompted review
Reply from Seven Seas Worldwide
Dear Gwen Dereymaeker,
Thank you for your review although your unhappiness is much regretted to have persisted.
As advised previously, we confirm that the MoveCube shipment was transported via a trans-shipment service whereas, the shipment was discharged at the designated trans-shipment hub in Hong Kong where it subsequently transferred onto a connecting vessel bound for the port of Rotterdam. This routing is a standard and widely adopted practice within international sea freight logistics, particularly for consolidated container movements, and is determined by vessel availability, operational efficiency, and shipping line schedules rather than by discretionary decision at the company’s level.
The transit information displayed during the booking process was, and has always been, presented as guidance based on information provided by the shipping lines. Such guidance reflects typical transit expectations under normal conditions but does not, and cannot, amount to an absolute or guaranteed delivery commitment. This position is consistent with established maritime industry practice and is expressly governed by the contractual Terms and Conditions accepted prior to job commencement.
International sea freight services are inherently subject to variables outside the reasonable control of any single service provider, including vessel re-scheduling, port congestion, trans-shipment delays, and operational constraints at intermediary hubs. Consequently, no logistics provider operating within this sector can lawfully or commercially guarantee fixed arrival dates, and EU consumer protection legislation does not impose an obligation to do so where such limitations are clearly disclosed within the contractual framework.
The information previously provided to you was accurate at the time it was issued and were conveyed based on the most up-to-date data available from the shipping line. Subsequent revisions to estimated arrival dates reflect changes in vessel scheduling rather than any lack of transparency or misrepresentation on our part.
Upon arrival, shipments tend to undergo standard customs clearance procedures, which typically complete within approximately 14-days from the date of discharge, subject to customs authorities’ processing times.
While we acknowledge your disappointment with the extended transit period, we must reiterate that the service had been provided in accordance with the agreed contractual terms, applicable regulatory requirements, and standard industry practices.
Regards,
Seven Seas Worldwide
Easy to understand service
Very easy to understand how the services work and are priced compared to other companies that do the same thing. To be able to tailor how much you want to ship and understand the pricing upfront is very helpful.
3 April 2026
Reply from Seven Seas Worldwide
Thank you Aliyah for choosing our Boxes and Baggage service by sea to move your belongings to Australia from Germany, we are very pleased you are happy with our service.
Regards, Seven Seas Worldwide
Transparent competitive instant quotes
Transparent competitive instant quotes, responsive and efficient with emails and all communications. Highly recommend Seven Seas Worldwide.
26 March 2026
Reply from Seven Seas Worldwide
Thank you Barbara for using our Boxes and Baggage service by sea to move your shipment of boxes of personal belongings from South Africa to Australia, we are really happy that we could assist you on this occasion.
Regards, Seven Seas Worldwide
Outstanding service
From the moment I approached Seven Seas, everything was prompt, delivered as promised. The service received from the gentleman who delivered the starter pack, incidentally it was the same gentleman who delivered the container, was outstanding. Follow up and feedback since then has been top notch.
2 April 2026
Reply from Seven Seas Worldwide
Thank you Gavin for using our MoveCube service for your international move from the United Kingdom to South Africa, we are really pleased that you have liked our service and support during the process of relocation.
Regards, Seven Seas Worldwide
Customer support is slow and not…
Customer support is slow and not helpful
Delivery is not on time and disrupted our schedule.
Very disappointed
3 April 2026
Reply from Seven Seas Worldwide
Hi Shaliang,
We are sorry for your unhappiness with our service, however we tried to contact you but unfortunately no one answered. The one hour window can be in the morning or in the afternoon depending on the driver's jobs for the day.
Regards, Seven Seas Worldwide
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