servicetoday.com.au Reviews 

143
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were let down by their experience overall. Customers frequently complained about extremely high and inflated pricing for basic repairs, noting that the costs were significantly higher than standard market rates. People also mentioned poor communication, aggressive sales tactics, and unexpected delays when trying to get essential home maintenance issues resolved quickly. Some people were satisfied with the professional and friendly staff who completed jobs quickly and efficiently. Reviewers noted that certain team members explained technical processes clearly, arrived punctually on time, and provided thorough equipment setup and testing for new replacement systems, ensuring everything operated properly.

What people talk about most

Price

Customers consistently note negative experiences with price, describing the rates as highly exorbitant and... See more

Service

People report ambiguous experiences with service, often pointing to a mix of fast response times alongside... See more

Staff

Users describe ambiguous interactions with staff, reflecting a sharp divide in customer experiences. On one... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It appears that this company's policy is to quote extremely high, even predatory pricing, mislead quotes and have aggressive sales tactics with many disputes with consumer affairs. Charged $2800 to r... See more

Rated 1 out of 5 stars

Charged $553.71 (code 2-154-1067) to isolate ONE faulty front light – 45 mins, zero parts. Normal Brisbane/Ipswich price 2025: $180–$350. Offered $200 refund only if I delete this review and sign... See more

Rated 1 out of 5 stars

Absolutely appalling service. This company is overpriced and has very poor communication. We were left with no hot water for a weekend when they had said they would fix it on Friday. The plumber came... See more

Rated 1 out of 5 stars

24 Nov 2025 – Redbank Plains, QLD Job #754500 Invoice #00603369 Was quoted and charged $553.71 to fix a single front-house light that wouldn’t turn off (no wall switch). Technician simply fou... See more


Company details

  1. Carport and Pergola Builder
  2. Carpenter

Written by the company

Alltrades contracting services offers Gadening services


Contact info

1.4

Bad

TrustScore 1.5 out of 5

143 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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1.4

All reviews

(143)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Rang them at 6am and they were on site within 2 hours and got the problem fixed.

3 November 2020
Unprompted review
servicetoday.com.au logo

Reply from servicetoday.com.au

Good Morning Abhineet,
We pride ourselves in same day service, being at your house within 2 hours of your call shows our great customer service!
Kind Regards,
Adriana

Rated 5 out of 5 stars

Highly recommend

Prompt, professional service every time.
All electrical work was completed without fuss and areas cleaned up afterwards. I was consulted at every step of the way.
All the staff I dealt with, from booking to completion were friendly, courteous and knowledgeable.

3 November 2020
Unprompted review
servicetoday.com.au logo

Reply from servicetoday.com.au

Good Morning Elaine,
We appreciate the awesome feedback regarding our professionalism.
I wish to pass this feedback onto my team. Do you mind providing me with your full name or Job ID so that I am able to praise the team for their great efforts?
Thank you
Kind Regards,
Adriana

Rated 4 out of 5 stars

Plumbing Service was fast and well…

Plumbing Service was fast and well done. But very very very expensive.

2 November 2020
Unprompted review
servicetoday.com.au logo

Reply from servicetoday.com.au

Good Morning Panha,
We are happy to hear about the prompt and quality service that were provided to you.
We will be sure to pass on the feedback!
Have a great day,
Kind Regards,
Adriana

Rated 5 out of 5 stars

I do kitchen renovations and specialise…

I do kitchen renovations and specialise in the cabinetry.
I have used Service Today on numerous jobs, including those of family and myself.
I have used their electrical and plumbing trades and no job has been too big or too small.
Excellent workmanship, advice, and prompt service, even when I have required them at a moment's notice.

2 November 2020
Unprompted review
servicetoday.com.au logo

Reply from servicetoday.com.au

Good Morning Jason,
We highly appreciate your feedback as a returning member of ours. We are glad to hear that we have always provided you with great service and will always welcome your call.
Thank you
Kind Regards,
Adriana

Rated 5 out of 5 stars

Michael and Justin came to install

Michael and Justin came to install
Ceiling fans. They were lovely and professional. Michael even took the time to show me some easy electrical maintenance checks to help maintain our property. Could recommend highly enough. They weee fantastic

2 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service - Once Again!!

Asked the team at Service Today to come out and replace a couple of lights that were no longer working. Technician arrived on time at 7.00am taking all the necessary precautions during COVID-19. Inspected the jobs that needed to be done, and offered a quote to complete this as well as replace all our fire alarms that were now out of date. Also offered surge protection on our meter board, which we believed needed to be done.
All jobs were performed promptly, and all mess was cleaned up by the technician - something that you don't always see with Tradies...
I'd have not hesitation in recommending Service Today for any electrical or plumbing matters that you need doing.

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Our hot water unit decided to die…

Our hot water unit decided to die overnight/this morning. We came across Service Today on Google and gave them a call. Alastair came out at 9.30/10.00 and a new unit was fully installed by 1.00. Alastair was very knowledgeable and professional in his work. We highly recommend using Service Today

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Electrician review

This is the 2nd time I use this service. Very convenient as they come when you want them and do a great job. Although a bit more expensive, you pay for the convenience of getting things done quickly and professionally. I will definitely keep using Service Today.

29 October 2020
Unprompted review
Rated 5 out of 5 stars

very happy with work done today.Nice…

very happy with work done today.Nice new water heater,very pleasant and helpful young man.New heater put in,old one removed and taken away,in no time at all.A pig of a day weather wise,nonetheless the work was completed,professionaly,and efficiently.

29 October 2020
Unprompted review
Rated 5 out of 5 stars

Top job josh

I delt with a young fella today who was totally honest with me about the job apparently was not a big job but I'm not a plumber he was very helpful and professional I would recommend this service to my family and friends thankyou very much appreciated is not enough

28 October 2020
Unprompted review
Rated 5 out of 5 stars

Anthony thank you for your excellent service!

From the lovely Helen placing the callout, to Anthony assisting us by replacing our 3 in 1 Bathroom lights that were no longer working. Very courteous and friendly to my mother, understood what was needed and did the job. No hesitation in recommending this company and their services to anyone who reads this.

28 October 2020
Unprompted review

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