Sendean Cameras Reviews 

428
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional quality of the camera and lens repairs, explaining that equipment is carefully serviced and returned looking and working like brand new. Consumers also appreciate the knowledgeable and polite staff who keep clients thoroughly informed throughout every stage of the process. Some reviewers were not happy with the high costs involved, noting that certain repair quotes can be quite expensive and sometimes approach the price of a second-hand replacement. Despite these pricing concerns, consumers generally feel that the expert workmanship makes the investment worthwhile for treasured equipment.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt, efficient, and professional repairs for both... See more

Product

Customers had positive experiences with product maintenance, noting that vintage and damaged cameras and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Quality

Reviewers mention positive feedback about quality, highlighting exceptional craftsmanship and technical... See more

Price

Users describe positive interactions with price, noting that pricing was generally fair and offered good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. Camera Repair Shop
  2. Camera Store
  3. Photo Shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(428)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Canon lenses can be repaired!

The AF on my 15 year old Canon 70-200mm F4 L (non IS) failed. I've had it since new and its taken many, many thousands of pics. The common thought is that old Canon lenses can't be repaired so it sat on my desk for a couple of days and nearly went into the bin. Fortunately I found Sendean and sent it to them - and it could be repaired! The lens came back looking almost as new, AF fixed, glass looking pristine, a really brilliant job! So that's the old Canon lenses can't be repaired myth blown, at least for my lens. Really great service from Sendean with an easy drop off and pick up at their office. Highly recommended.

29 May 2024
Unprompted review
Rated 4 out of 5 stars

Nikon FM3a repair.

The job they did for me was not easy and the necessary parts were apparently difficult to source. As a result it took quite a bit of time and was not cheap. Nevertheless the camera had a complete service as well and is now working well. I would have no hesitation in using them again.

22 October 2024
Rated 5 out of 5 stars

Outstanding service

My binoculars needed fixing and Sendean repaired them. They are now better than when I first bought them! Excellent service - very professional and straight forward to deal with. I highly recommend them.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Reviving Equipment

Reviving Equipment

You get used to a particular camera, and after a while begin to love the idiosyncrasies of how your camera works, and the pictures it takes. So when the camera stops working, it's more than an inconvenience; it cuts you off from the way you like to take photographs.

Enter Sender. They can revive your equipment, and through it, your enthusiasm for taking pictures. And they do it efficiently, fairly, transparently, and reasonably. I have had two cameras repaired this summer by Sendean, and they have done a great job in both cases - in the second instance, within ten days so I could go abroad with my favourite Sony DSC-RX100.

What a great service they provide.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Very diligent

I’ve had my cannon a1 fully serviced by Andrew. He was great with tips on how to use it as well as restoring my camera. Thanks to all the lovely Sendean fam.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I had both an old Pentax film camera and a Panasonic digital camera needing fixing - and the manufacturers couldn't help as they no longer had parts. Sendean were helpful and knowledgeable, gave a prompt estimate and completely the repairs early. I was delighted with the result.

15 August 2024
Rated 5 out of 5 stars

I took one of my dads well used and…

I took one of my dads well used and much loved old cameras to Sendean Cameras in person to be repaired, serviced and cleaned.

Within a day or so they emailed me a full quote detailing what work would be required and a breakdown of the costs and the timescale involved.

All the staff I spoke to in person either via email or phone were extremely helpful and courteous.

The camera, that has a great deal of sentiment to me, was returned within the timescale and I was astonished at the result.

Thankyou to everyone at Sendean!

3 September 2024
Rated 5 out of 5 stars

My trusty Canon EOS was clearly in need…

My trusty Canon EOS was clearly in need of some maintenance, but the regular places all said it was too old. They referred me to Sendean. I took it to their shop, discussed the problems, and within three weeks it was ready for collection, working perfectly and the two lenses that I had included were also obviously much healthier. An excellent, efficient and affordable service. Thank you Sendean, you are now on my contacts list for all camera-related needs!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Awesome repair of a Nilon F4 200mm micro lens.

Dropped my lens off, they fully serviced, found spares and cleaned it up. They checked over all components and after an extensive week of testing, it's never performed better. Service was great, and they were really accommodating that I don't live in London so I couldn't just drop in and pick it up straight away.

12 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look