Sendean Cameras Reviews 

427
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and polite staff for providing prompt, helpful assistance and ensuring smooth communication throughout the entire repair process. Consumer feedback consistently emphasizes the expert handling of both vintage and severely damaged camera equipment, leaving items working and looking completely brand new. However, some people mentioned that these specialized professional repair services were definitely not cheap and involved significant upfront costs. Some reviewers were not entirely happy when certain quotes for major repairs approached or even exceeded the market price of a secondhand replacement.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Product

Customers report deep satisfaction with the product repairs, noting that vintage and damaged cameras return... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, polite, and... See more

Quality

Users describe positive interactions with quality, noting that the repair work is of an extremely high... See more

Price

People report positive experiences with price, noting that costs are fair and represent good value for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. Camera Repair Shop
  2. Camera Store
  3. Photo Shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.8

Excellent

TrustScore 5 out of 5

427 reviews

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4.8

All reviews

(427)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Sendean probably offer the best camera service in the UK

After been advised that the likelihood of my camera being repaired was, at best slim. As the Yashica camera was a great camera I decided the risk was worth taking. The link between Sender and the customer was first class from the time I despatched the camera to its return. The camera now works like new, therefore I cannot recommend Sender highly enough.
First Class !

6 January 2025
Rated 4 out of 5 stars

The staff on reception were friendly…

The staff on reception were friendly and efficent. I believe the repair technicians know what they are doing as the camera is now working properly. The process of obtaining an estimate and then the carrying out of the repair is not for the impatient. I think it is mostly down the workload they have. After a few weeks or a month from memory, I did have to ring. I obtained prompt feedback as to the status of the repair. I unfortunately will need to use Sendean Cameras again because of a dropped lens from a camera bag.

17 December 2024
Rated 5 out of 5 stars

Great Job Done

The whole process from my original enquiry through setting up delivery, quotation, repair and return of the lens was clear and well Managed

17 December 2024
Rated 5 out of 5 stars

Sendean - the Viewfinder's Business

Sendean - the Viewfinder's Business

This is the second time I have used Sender: the first was a fairly straightforward replacement of a power unit in a Nikon. This second time was for the full-scale resurrection of a Sony DSC-RX100, which had completely collapsed after some hard use 6 years ago. And there was pressure of time, because I was leaving the country in 7 days time.

Sender did the repairs, promptly, expertly, completely in the agreed time for the quoted price, and now I have a sub-compact camera that is 12 years old and working as well as the day I bought it.

What a great company!

3 December 2024
Rated 5 out of 5 stars

Thank you, Sendean.

Very helpful and professional personel on phone and in store. It is very hard to find anyone who knows cameras these days- this company is very good.

17 September 2024
Rated 5 out of 5 stars

Extremely helpful, transparent, and willing to negotiate on a tricky repair

After a previous camera repair shop decided they couldn't help with my 35mm rangefinder (a rare Agfa Optima 1535 Sensor), I approached Sendean as they'd previously repaired a Hasselblad 500C/M for me in the past at their old premises, so I was well aware of their workmanship and timescales, alongside their willingness to complete a job.

They are a little on the pricier side for repairs, however, they will keep you updated at every opportunity, whether that be by phone or email. Of note is the fact that they are willing to go into technical details, and this became relevant in the context of my repair, as upon inspection they discovered that an integral part of the camera's workings had been removed/harvested for parts, which of course came as a surprise to me.

The unforeseen discovery did however push the price of the quote up by a significant amount. That said, Sendean were willing to part-exchange some of my old equipment against the cost of the repair.

Since receiving the camera back, it has functioned perfectly and has been restored to fantastic working condition. While it was very sad to find that my camera my have been robbed for parts by the previous camera repair shop I'd initially approached, Sendean did everything they could to source the required parts and make good on the situation, as well as helping to make it more financially viable for me to go ahead with the repair.

Yes, it was quite expensive, but in return I was guaranteed a fully working camera and I cannot fault the customer service. Thanks again.

22 October 2024
Rated 5 out of 5 stars

They Got The Know-How

After enquiring about receiving a little more information on the servicing work that was undertaken on my Braun Nizo Professional Super 8, I spoke with Andrew, top bloke it has to be said, who kindly took the time out of his day to explain to me in more detail the work that was undertaken on my beloved camera, Andrew knows his stuff. This is the first time I have used Sendean Camera, but will not be my last (I have a Rollieflex SL66 that I am looking to get serviced in the future) Although I have not yet tested the Nizo, I do feel that I can highly recommend Sendean Cameras for their professionalism and technical knowledge for all equipment of the bygone days.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Consistency

I was first introduced to Sendeans in the mid 60's by a friend in the film business. At that time Sendeans could be found in D'Arblay Street, Soho. I continued to use their services whenever needed and they continued to look after both me and my photographic equipment very well. Sendeans has by now migrated to an address near Columbia Road flower market but their friendliness and high level of service remains as it always has been. It is a pleasure to do business with them.

11 September 2024

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