Semichem Ltd Reviews 

Very helpful staff and good selection of items in store. Always go there first before anywhere else as you're guaranteed a good deal.

I’ve never actually submitted a review before - but felt I really had to today.

I was in the Largs branch of Semi Chem around 2.45pm this afternoon. There’s a young, tall male sales assistance there, who is always helpful and friendly, but was getting blasted by a wee female member of staff in front of customers.

To be fair, I am not sure what what the young man had done wrong - but it was so unprofessional to see him getting such a hard time from the wee woman. And to be fair to him, he took it from her - which is more than I would have done.

I don’t like to see situations like this - it made me feel uncomfortable just witnessing this and came across as bullying.

I am a frequent customer of my local semi chem and am always met with friendly,polite,helpful staff :) the lady at the checkout asked me nicely to refrain from sitting my hand bag on top of the crisps display in front of the till. I hadn't realised I had and felt that this was the reason I return often, as the quality of goods is always to a very high standard due to an enthusiastic and high standard of work ethic. Very happy with the store and products.

very friendly staff would go back

Pleasant enough experience.....nothing special

3.05/2017 store3322 operator jim time3/02/57pm, always find staff very helpful and easy to talk to, I use Greenock store at least 3 times a week for paying bills to household shopping always great bargins to be had,

Left standing at checkout for 5 minutes, whilst 2 cashiers stood with their back to me, discussing the cigarette display. After a couple of minutes, another member of staff appeared, noticed there was someone at tills so walked away. Another member of staff came from stockroom and told both ladies there was a customer. Without even looking around, one said 'I'll be there just now' by this point I was furious and told them to forget it.
Disgusting customer service.

I shop in Semichem every weekend and always find all the staff so friendly and helpful and always willing to help. Prices are very good also.
Store No - 3491
Operator - Julie
Date 05/ 02/ 17
Time 1.59.32 pm.
Always very good service.

Refused my pensioner mother an exchange or refund on men's boxers clearly unused and still sealed after she purchased wrong size.I understand the retail rules on returning these items.Their staff obviously don't...No mention of no returns policy upon purchase to my mother who would have thought again before purchase and no notice of this policy on receipt.Customer service are clearly not interested and just ignore emails.
Unprofessional in this field of retail sales and they should clearly stick to selling shampoo and paracetamol! Not that they will ever receive my custom again.Rant over.Thank you.

We often visit this store and found the staff very helpful even if the item is not in stock they can find an alternative or advise where to get the product

My husband and I were in semichem an we were made to feel like we were stealing. I said to a member of staff about it it and her attitude was horrible won't be back in that store for sure. Staff need to learn customer service skills horrible team of staff.

excellent service today at semi chem in Aviemore

staff are always friendly an very helpful...

i always go to semichem i find the staff very helpful and friendly, and today Janice told me all the specials and that was great as my perfume was on special thanks Janice.

The staff need extensive training in customer service will never use this company ever again

Made the unfortunate decision to click and collect an item from Semichem in Connswater. The worst customer service experience I have ever experienced. The parcel could not be found even though I had the email confirming it had arrived. Staff were not prepared to offer a solution and them became extremely rude. One of said staff being the store Manager. Had to go back later that day as parcel had been found and again I was treated to rudeness by staff members. I have logged a complaint with Customer Services at Semichem but to be honest they don't seem to care!!

its my local semichem store in portobello, edinburgh.
a welcoming and polite staff who have always helped me find what i needed.today served by Tricia. thank you, will be happy to call in again

I was in your Perth shop today 17/06/2016 and was served by Jane. Jane and her staff are always very courteous and helpful every time my wife and I have visited the shop and I may add that we are in the shop every week. Imay also add your range of stock is very good. John & Janet, Perth.

i was in your newry store 3464 on the 18/03/16 i was served by this lovely lady called michelle she was so friendly and helpful with everything i needed i would recommend this store to everone

nice friendly and helpful staff,service with a smile.i will be coming back more often.
store no,3471
operator id,shirley
dat,18/02/2016
time12:59:36 pm