Sell Your Car 2 Jack Reviews 

7,241
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, polite, and genuinely helpful, making the car selling process smooth and stress-free. Many reviewers highlight the excellent service, noting its efficiency, transparency, and ease, often describing it as hassle-free from start to finish. Customers frequently appreciate the fair pricing and quick payment, with funds often arriving in their accounts much faster than expected. However, some customers also noted that the final price offered was sometimes lower than the initial online valuation or their expectations. A few other people also felt that staff explanations for these price adjustments were not always clear or that the information provided was sometimes inconsistent.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Price

Reviewers mention positive feedback about price, with many customers expressing satisfaction with the final... See more

User experience

Customers had positive experiences with the user experience, describing it as simple, straightforward, and... See more

Payment

Users describe positive interactions with payment, often highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience selling my car. What is normally a stressful experience with attempts to knock the price really low was not the experience here. Hafsa was really professional, polite and clearly... See more

Company replied

Rated 5 out of 5 stars

From start to finish the experience was great. So easy, transparent, fair and good price against the market. I’ve recommended to friends already. What also made the experience so pleasant was Steve (D... See more

Company replied

Rated 5 out of 5 stars

I booked an appointment late week for a Saturday morning valuation - arrived and met with Steve D who was professional and polite. Appointment went smoothly, car checked through system, price of... See more

Company replied

Rated 5 out of 5 stars

Got a quick, fair valuation online and a prompt follow up appointment. Location was easy to find thanks to a thoughtful video. Dan was great, explained the process and any matters affecting the initia... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

Sell Your Car 2 Jack is your local, trusted car buying service. We offer a hassle free, quick and convenient way to sell your car. Selling a car isn’t easy. The time it takes, the costs you incur and the difficulties you will face, all add to the hassle of selling a car. With Sell Your Car 2 Jack, life is much simpler. • Honest friendly and trusted local car buying service • Genuine no obligation offer to buy your car • No admin fees or hidden charges • Immediate payment via bank transfer • Simple quick and hassle free

Sell Your Car Today

FREE - No Admin Fees / Same Day Payment

The fast and easy way to sell your car. We are your local, trusted car buyer.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(7,241)

1,395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dan B from Solihull touchwood office…

Dan B from Solihull touchwood office was great and made the whole process very smooth

5 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind review!

We’re delighted to hear Dan B at our Solihull Touchwood branch made the whole process smooth and straightforward. We’ll be sure to pass on your kind words.

Thanks again for choosing us!

Rated 5 out of 5 stars

Very professional

Very professional. Good team, quick and easy sales with payment on same day

17 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind review. We are delighted to hear that you found our team professional and that the sales process was quick and easy. Providing a smooth experience and same-day payment for our customers is always our goal, so it's great to know we delivered on that for you.

We appreciate your business and look forward to helping you again in the future.

Rated 5 out of 5 stars

V Good Experience

Straight forward, hassle-free process. Much less stressful than trying to sell privately. Aiden was really pleasant to deal with and I would have no hesitation in recommending Sell Your Car 2 Jack.

17 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for taking the time to share your experience and for your kind recommendation. We are delighted to hear that you found the process straightforward and hassle free, and that it was a less stressful alternative to selling privately.

Aiden will be especially pleased to hear your feedback. Providing a friendly, professional service and making the car-selling process as smooth as possible is exactly what we aim for.

Thank you for choosing Sell Your Car 2 Jack, and we wish you all the best for the future.

Rated 5 out of 5 stars

Good and friendly customer service…

Good and friendly customer service recommended.

17 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind review! We are delighted to hear that you had a positive experience with our team and found our customer service friendly and helpful. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Sold my car today with Sell your Car 2…

Sold my car today with Sell your Car 2 Jack in Leicester, great service from Dave, all process hassle free, took less than hour. Recommend!

17 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your fantastic review!

We are delighted to hear that Dave provided you with great service and that the process of selling your car was quick, straightforward, and hassle-free. We work hard to make the experience as smooth as possible, so it's wonderful to know everything was completed in under an hour.

We will pass your kind feedback on to Dave. Thank you for choosing Sell Your Car 2 Jack and for recommending us to others.

Rated 5 out of 5 stars

Great service

Really easy to get a quote with no obligations to sell and very responsive to any questions. Offered the highest price for my car too.

16 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your fantastic review. We are delighted to hear that you found the quoting process easy, with no pressure or obligation to sell. Providing clear information and being responsive to our customers questions is something we take great pride in.

It's also great to know that we were able to offer the best price for your car. We really appreciate your feedback and thank you for choosing us. We wish you all the best and hope to assist you again in the future.

Rated 5 out of 5 stars

Way to sell your car

Fair, honest, simple process. Have a car you’ve looked after then nothing to fear. Aiden was open with the process and communication. A pleasure to work with.

16 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind review. We are delighted to hear that you found the process fair, honest and straightforward. As you mentioned, a well looked after car makes everything much smoother and we are pleased we could provide a transparent and hassle-free experience.

Aiden will be especially grateful for your feedback on his communication and openness throughout the process. It was a pleasure working with you, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Sale of my Mazda 3

Joe was very professional whilst dealing with the sale of our car, l would highly recommend popping in a have a chat with him Great service 👍

13 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave us such a great review.

We are delighted to hear that Joe provided a professional service and made the sale of your car a positive experience. Your recommendation means a lot to us, we will pass your kind comments on to him.

Rated 5 out of 5 stars

Great service

Great service happy with the price Dave was very professional and pleasant to deal with would recommend

15 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave us a review!

We are delighted to hear that you were happy with the price offered and that Dave provided a professional and pleasant experience throughout the process. Customer satisfaction is our top priority, so it's great to know we met your expectations.

We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Polo Sale

Fantastic service from Dan from start to finish. Selling our polo was quick and easy . Great communication throughout and everything was handled professionally. Highly recommend!

10 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your fantastic review!

We are delighted to hear that Dan provided such a positive experience from start to finish. Making the process of selling your Polo quick, easy, and stress-free is exactly what we aim for, and it's great to know that the communication and professionalism throughout met your expectations.

We truly appreciate your recommendation and thank you for choosing us. We hope to assist you again in the future.

Rated 5 out of 5 stars

NICE COMFORTABLE SERVICE MADE ME FEEL…

NICE COMFORTABLE SERVICE MADE ME FEEL AT EASE COFFEE WAS NICE AS WELL

15 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind feedback. We're delighted to hear that you found the service comfortable and welcoming, and that our team helped put you at ease. We're also pleased you enjoyed the coffee. We truly appreciate your comments and are grateful that you chose us1

Rated 5 out of 5 stars

The whole process of selling my car was…

The whole process of selling my car was excellent. Steve made me very welcome and guided through everything, making me feel comfortable and valued. Thank you Jack much appreciated. 😁

14 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your lovely review. We're so pleased to hear that Steve made you feel welcome and helped make the whole process easy and comfortable. We'll be sure to pass on your kind words to him. Thank you again for choosing us, and we appreciate your support. We wish you all the very best and hope to assist you again in the future.

Rated 5 out of 5 stars

Fair price

An excellent, friendly service, terminating in a fair price, just a few hundred pounds below the (unseen) offer price as a result of four 'kerbed' alloys.

12 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your review. We're glad you were happy with the service and felt the offer was fair. We appreciate your feedback and hope to help you again in the future.

Rated 1 out of 5 stars

Singularly unimpressed. suggest you avoid

Arrived about 15mins early and was asked to go away until my alloted time. Despite the reply below, I was asked to take a walk around the wulfrun centre.No waiting areas offered so just had to wander about for a while.
Then got to appraisal. The initial, albeit uninspected offer was dropped by over £1000 due to the 'wet belt' not having been replaced. This despite the fact that the vehicle in question uses a chain for timing. No wet belt at all as confirmed by the manufacturer but still had to argue the point. Then more excuses about it needing a full mop, when all it needed was a good coat of wax polish. And one of the wheels, which I knew about required a burnish for a 1 inch surface scratch. When I pointed out the retail costs of having those 2 things done, and I had checked, it would have been at most £350, so for them, no doubt a significant amount cheaper.
I ended up walking away. I understand that they're a business and are out to make as much profit as they can, but treating customers this badly speaks volumes about what they are really like.
I went in hoping to do a deal, and they blew it.
And yes, the appraiser did come and admit he had made a mistake about the wet belt. Still, he should have found out first before offering such a large reduction in price. Even when he had admitted his mistake, he had the opportunity then to revise his offer but didn't. As for the paint swirls, that's to be expected on a 7 year old car. A good polish back with a decent buffing compound would be more than enough to bring back it's shine. So that just leaves the wheel. All in all a lowball offer and an opportunity to correct it out the window and the management then reply with more nonsense. Seems the concept of good customer service doesn't apply here.

12 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your feedback, and we’re sorry to hear you were disappointed with your experience.
There was a spare office available, which you were directed to, but we understand you chose to wait while the team member finished assisting another customer.
Regarding the wet belt, the buyer was initially unsure and had based their understanding on information found online. Before leaving, they returned to apologise and clarify the information once they had checked the correct details. As there was some uncertainty at the time of appraisal, this was not included in the offer calculation.
During the vehicle appraisal, we noted several surface scratches, marks, and paint chips. Some may have been improved with machine polishing, while others would have required additional touch-up work.
We appreciate your feedback and would welcome the opportunity to discuss your concerns further and better understand your experience. Please feel free to contact us directly so we can assist.

Rated 5 out of 5 stars

Brilliant service

Met with Graeme at the Tamworth Branch. Very friendly, professional and offered a great price.
I used this service last year also, both visits have been great.
Would highly recommend

13 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your fantastic review. We're delighted to hear that Graeme at our Tamworth branch provided a friendly, professional service and was able to offer you a great price.
It's especially rewarding to know you've chosen us again after a positive experience last year. We truly appreciate your continued trust and your recommendation.

Rated 5 out of 5 stars

Great service from Graeme

Great service from Graeme, made the process simple and what a nice guy he was. They do however knock a large value off original given value, anything showing on MOT (advisories), part service history, scuffed alloys and marks/paintwork/dents on car, my quote significantly dropped by over £800.00. Nevertheless the money was instant and the service was smooth. Thank You

12 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to share your feedback.

We are delighted to hear that Graeme provided such great service and made the process simple and straightforward for you. We will pass on your kind words he will be pleased to know that his friendly and professional approach made a positive impression.

We also appreciate your comments regarding the final valuation. Our initial online quote is based on the information provided, and any adjustments are made following an inspection of the vehicle's condition, service history, and any advisories or cosmetic issues identified. We always aim to be as transparent and fair as possible throughout this process.

It's great to hear that, despite the adjustment, you found the transaction smooth and that payment was made instantly. Thank you for choosing us to sell your car, and we wish you all the best for the future.

Rated 5 out of 5 stars

Very easy and straight forward process

Very easy and straight forward process. Steve W provided a very friendly and professional service and explained the whole process very well.

Would happily recommend to anyone looking to sell their car

12 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave such a positive review.

We are delighted to hear that you found the process easy and straightforward. Steve will be pleased to know that his friendly and professional approach helped make your experience a positive one, and that he was able to explain everything clearly throughout the process.

We really appreciate your recommendation and thank you for choosing us to help sell your car. We wish you all the best and would be happy to assist you again in the future.

Rated 5 out of 5 stars

Steve was so helpful

Steve was so helpful and made the experience very easy when coming to selling my car, would 100% recommend!

7 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thanks for the great review! We're delighted to hear that Steve was so helpful and made the process of selling your car easy and straightforward. We'll be sure to pass on your kind words to him. Thanks for the recommendation, and we appreciate you choosing us.

Rated 4 out of 5 stars

Sell your car in no time

Whole process went smooth and quick.
Hassle free experience for anyone who wants to sell their car

11 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thanks for taking the time to leave us a review. We're pleased to hear that you found the process smooth, quick, and hassle-free. Making it easy for our customers to sell their cars is exactly what we aim for. Thanks for choosing us, and we appreciate your feedback.

Rated 5 out of 5 stars

Great service

Was very friendly and great service. Very easy and quick.

11 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your wonderful feedback. We are delighted to hear that you found our team friendly and that the service was quick and easy. Providing a smooth and positive experience for our customers is always our goal. We appreciate your support and look forward to helping you again in the future.

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