From start to finish see your car 2 jack was outstanding. Far far more professional than webuyanycar they kept to their first valuation, didn't charge for admin and paid on the same day. Absolute... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really straightforward process from completing the intial valuation form, booking an appointment and selling the car. Steve at the Redditch branch was faultless, genuine guy that makes you feel c... See more
Company replied
Wonderful experience selling my car. What is normally a stressful experience with attempts to knock the price really low was not the experience here. Hafsa was really professional, polite and clearly... See more
Company replied
I booked an appointment late week for a Saturday morning valuation - arrived and met with Steve D who was professional and polite. Appointment went smoothly, car checked through system, price of... See more
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Company details
Written by the company
Sell Your Car 2 Jack is your local, trusted car buying service. We offer a hassle free, quick and convenient way to sell your car. Selling a car isn’t easy. The time it takes, the costs you incur and the difficulties you will face, all add to the hassle of selling a car. With Sell Your Car 2 Jack, life is much simpler. • Honest friendly and trusted local car buying service • Genuine no obligation offer to buy your car • No admin fees or hidden charges • Immediate payment via bank transfer • Simple quick and hassle free
Sell Your Car Today
FREE - No Admin Fees / Same Day Payment
The fast and easy way to sell your car. We are your local, trusted car buyer.
Contact info
BRACEYS BUSINESS PARK, ST PETERS LANE, BICKENHILL, B92 0DP, Solihull, United Kingdom
- 0121 296 3829
- hello@sellyourcar2jack.com
- www.sellyourcar2jack.com
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Quick efficient service
19 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for taking the time to leave us a review. We are delighted to hear that you found our service quick and efficient. Providing a smooth and hassle-free experience for our customers is always our goal, so it's great to know we delivered. We appreciate your feedback and look forward to assisting you again in the future.
Reply from Sell Your Car 2 Jack
Thank you for taking the time to leave us a review. We are delighted to hear that Dave was able to provide you with helpful and friendly service. We pride ourselves on delivering excellent customer support, and it's always great to receive positive feedback about our team. We'll be sure to pass your kind comments on to Dave. Thank you for choosing us, and we look forward to assisting you again in the future.
Dave and Graham were very helpful
Dave and Graham were very helpful. Quick and easy
22 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your wonderful review. We are delighted to hear that Dave and Graeme were able to assist you and make the process quick and easy. Providing efficient, helpful service is something we strive for, so it's great to know we met your expectations. We will be sure to pass your kind feedback on to both Dave and Graeme. Thank you for choosing us, and we look forward to helping you again in the future.
Great service from start to finish from…
Great service from start to finish from the team, Stuart at Solihull and Dan who priced and dealt with the paperwork are a credit to the company and I would have no hesitation in recommending them to anyone who is looking to sell their car.
22 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that you received great service from start to finish and that both Stewart at our Solihull branch and Dan made the process smooth and straightforward. We take great pride in delivering excellent customer service, so it's wonderful to know their professionalism and support made such a positive impression.
Your recommendation means a great deal to us, and we will pass your kind comments on to Stewart, Dan, and the wider team.
Thank you for choosing us, and we wish you all the best for the future.
Friendly, quick, and fair
Friendly, honest, and a very fair price from Dan at the Coventry branch. The whole sale was quick and easy, and I received the money into my account in a couple of hours. Great service - very happy to recommend these guys.
13 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for taking the time to leave us such a fantastic review.
We are delighted to hear that Dan at our Coventry branch provided a friendly, honest service and made the selling process quick and straightforward for you. It's great to know that you were happy with the price offered and that the payment reached your account so quickly.
Your recommendation means a lot to us, we will pass your kind words on to Dan and the team.
Thank you for choosing us, and we hope to assist you again in the future.
Graeme was great to deal with at the…
Graeme was great to deal with at the Coventry branch.
We agreed on a price I was happy with and he was transparent throughout the process.
I would sell to these guys again in the future.
9 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your review. We're pleased to hear that Graeme provided a great experience at our Coventry branch and that you were happy with the agreed price. It's good to know the process felt transparent throughout. We appreciate your feedback and look forward to assisting you again in the future.
Great service from Dave in Coventry
Great service from Dave in Coventry, a slight bit of negotiating on price but got more than was offered by other companies
20 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your kind review. We're pleased to hear that Dave looked after you and helped secure a price you were happy with. We always aim to offer a fair valuation and a straightforward experience, so it's great to know this was reflected in your visit. We appreciate your feedback and thank you for taking the time to share your experience.
Quick and easy
I went today to Peterborough side with my Ford Cmax. Joe check my car, have a little ride, and we sign the deal. Was quite quick and easy option. They definitely know what they doing and don't waste your time with funny questions. Joe, thanks for your help. Definitely recommended 👌🏻
20 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your review and recommendation. We are pleased to hear that Joe provided a professional and efficient service, making the process quick and straightforward. We appreciate your feedback and will ensure your kind comments are passed on to him. Thank you for taking the time to share your experience.
Very easy process
The whole process was very easy and Graeme was friendly, polite and helpful.
13 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your kind review. We're delighted to hear that you found the process easy and that Graeme was friendly, polite, and helpful throughout. We'll be sure to pass your feedback on to him. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Tom and Demi were really kind and…
Tom and Demi were really kind and helpful at our appointment. No pressure and made to feel at ease with the whole process! Would recommend.
20 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you so much for your lovely 5 star review! We're so pleased to hear that Tom and Demi were kind, helpful, and made you feel at ease throughout the process. It's great to know you felt no pressure, and we really appreciate your recommendation.
Very professional and straight forward
Very professional and straight forward. Aiden was clear on tbd process and very courteous throughout. Highly recommended.
20 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your kind review! We're delighted to hear that Aiden provided a professional, straightforward experience and guided you clearly through the process. We appreciate your recommendation and look forward to helping you again in the future.
Car got valued and got a reasonable…
Car got valued and got a reasonable good price. Was happy with it. Thank you Steve and Dave.
20 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your 5 star review! We're pleased to hear you were happy with the valuation and the price offered. Steve and Dave will be delighted to know they helped make the experience a positive one. We appreciate your feedback and your business.
Thanks Dave
Dave was extremely helpful
He discussed everything in detail
Would highly recommend
19 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your kind 5 star review! We're delighted to hear that Dave was so helpful and took the time to explain everything in detail. We really appreciate your recommendation and look forward to assisting you again in the future.
Reply from Sell Your Car 2 Jack
Thank you for your kind review! We're delighted to hear that Mark and Dave provided you with excellent service. We will be sure to pass on your feedback to them. We appreciate your support and look forward to helping you again in the future.
Dreadful experience and a serious waste of our time!!!
Let me start by saying that I am not someone who regularly complains or leaves negative reviews. In fact, if you look through my Trustpilot or Google review history, the vast majority of my reviews are 5-star reviews praising businesses that have provided good service. I only leave negative feedback when I genuinely feel it is deserved, and unfortunately this experience falls firmly into that category.
We initially used the company's online valuation system and were offered £5,475 for the vehicle.
We then provided full details via WhatsApp, including the fact that the car had only partial service history and damage to exterior panels, together with photographs.
Following this, the offer was reduced to around £4,000 during a phone conversation. Once the documentation and photographs had been reviewed in full, this was reduced to £3,750.
Approximately two to three weeks ago, my girlfriend and her father attended the Touchwood branch, where the vehicle was inspected. Following that inspection, they were offered £3,200. My girlfriend declined the offer at the time in order to consider selling the vehicle privately.
Earlier this week, I spoke with a member of the management team and explained that £3,200 had been offered during the previous visit. He then checked with the branch and advised that the offer was actually £3,000. Although disappointed, I reluctantly agreed to proceed at £3,000.
I was specifically told during the phone conversation, that all inspections had already been completed and all I needed to do was attend the following morning with the paperwork. I was assured that I would be in and out within 15-20 minutes and that the £3,000 would be transferred into my account.
When I arrived, despite having email confirmation for a 9:00am appointment, I was told I was booked in for 9:30am. I was then informed that previous inspection notes had not been properly recorded on the system, although I was reassured that the £3,000 offer would still be honoured.
Thinking the deal was done, I provided the relevant paperwork. A member of staff took copies of the identification documents and then proceeded to inspect the vehicle. During the inspection, I was told that, personally, he would not buy the car. Given what I had been told the previous day, I found this comment both unnecessary and highly unprofessional.
Despite being told only minutes earlier that the agreed price would be honoured, I was then asked to start the vehicle. The car was plugged into diagnostic equipment and subjected to another inspection. Following what appeared to be a telephone call to a Director of the business, the offer was reduced once again — this time to a very disappointing £2,500.
To go from an initial online valuation of £5,475 to a final offer of £2,500, despite us being completely transparent about the vehicle's condition and providing photographs, documentation and opportunities to inspect the car, was unacceptable in my opinion.
What frustrated me most was not just the continually falling valuation, but the complete waste of our time. Had I been told the previous day that there was any possibility the figure would change again, I would never have attended. Instead, I was assured that the deal had effectively been agreed at £3,000 and that I simply needed to bring the paperwork.
I rejected the £2,500 offer immediately and left.
Based on my personal experience, I would strongly advise anyone considering selling their vehicle to obtain alternative quotes before committing their time to this company. The entire process felt like a continual exercise in reducing the valuation at every stage, regardless of the information already provided.
A very disappointing experience and one that I certainly would not repeat.
17 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your feedback.
We are sorry to hear that you were disappointed with your experience and we appreciate you taking the time to explain your concerns.
Unfortunately, during the final inspection your vehicle presented an engine fault, which meant the original price could not be honoured. While we understand that this is frustrating, it is very important that we purchase vehicles at the correct price based on their current condition and any issues identified during our inspection process.
We do acknowledge that you provided information regarding the vehicle’s history and condition, and we appreciate that you engaged with us throughout the process. However, our final valuation must reflect the findings of the inspection completed at the time of purchase.
We apologise for any inconvenience caused and for the time spent attending the branch. We will review the communication around your appointment internally to ensure expectations are clearer for customers in the future.
Thank you again for your feedback.
Very good service and would recommend
Very good service and would recommend
4 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your feedback!
We’re delighted to hear you received very good service and really appreciate your recommendation.
Thanks again for choosing us!
Dan B from Solihull touchwood office…
Dan B from Solihull touchwood office was great and made the whole process very smooth
5 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your kind review!
We’re delighted to hear Dan B at our Solihull Touchwood branch made the whole process smooth and straightforward. We’ll be sure to pass on your kind words.
Thanks again for choosing us!
Very professional
Very professional. Good team, quick and easy sales with payment on same day
17 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your kind review. We are delighted to hear that you found our team professional and that the sales process was quick and easy. Providing a smooth experience and same-day payment for our customers is always our goal, so it's great to know we delivered on that for you.
We appreciate your business and look forward to helping you again in the future.
V Good Experience
Straight forward, hassle-free process. Much less stressful than trying to sell privately. Aiden was really pleasant to deal with and I would have no hesitation in recommending Sell Your Car 2 Jack.
17 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for taking the time to share your experience and for your kind recommendation. We are delighted to hear that you found the process straightforward and hassle free, and that it was a less stressful alternative to selling privately.
Aiden will be especially pleased to hear your feedback. Providing a friendly, professional service and making the car-selling process as smooth as possible is exactly what we aim for.
Thank you for choosing Sell Your Car 2 Jack, and we wish you all the best for the future.
Good and friendly customer service…
Good and friendly customer service recommended.
17 June 2026
Unprompted review
Reply from Sell Your Car 2 Jack
Thank you for your kind review! We are delighted to hear that you had a positive experience with our team and found our customer service friendly and helpful. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future.
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