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See Tickets by Eventim Reviews 

124,076
•
TrustScore 4 out of 5

4.2

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Considering 10,276 reviews, reviewers had a great experience with this company. Customers frequently mention that finding and booking tickets is a very quick, smooth, and straightforward process. People also appreciate the prompt confirmation emails and the efficient delivery of tickets. Consumers often highlight how easy it is to navigate the online platform to secure their desired seats without facing long waiting queues. Some reviewers were not happy with the short session timeouts and difficulties during the account creation process. However, some customers also noted that having to repeatedly log in or deal with login difficulties made the whole booking experience rather stressful.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, frequently highlighting the quick and... See more

Website

People report ambiguous experiences with website, as opinions on the platform are heavily divided. Many... See more

Booking process

Reviewers mention ambiguous feedback about booking process, as many customers praise the quick, prompt, and... See more

Order

Customers had mixed experiences with order, as many reviewers praised the quick, simple transaction and rapid... See more

Service

Consumers find service to be positive, highlighting a prompt, efficient, and reliable booking process that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to book (once I had set up an account) The time the tickets are held for wasn’t long enough to set up my account so timed out and I lost the first lot of tickets which was disappointing. Ticket... See more

Rated 4 out of 5 stars

Fairly straight forward ticket buying, but irritating having to create a new password (previously logged in with Facebook) and I didn't need repeated invitations to 'protect' my tickets. By the w... See more

Rated 4 out of 5 stars

All very straight forward. Could have done with a bit of extra time to confirm the purchase as if you have to set up a new account and you are not that tech savvy there does not leave a lot of time to... See more

Rated 4 out of 5 stars

4 stars only because it timed out, and had to go the whole process again, due to website not recognising my password.

Company details

  1. Event Ticket Seller
  2. Event Technology Service

Written by the company

See Tickets by EVENTIM successfully sell and deliver over 20 million tickets per year to a wide range of events across the UK. They operate as the official box office for a large number of concerts, theatrical venues and festivals including Glastonbury, SJM Concerts and many more. Over 99.95% of these tickets are delivered well ahead of the event, however See Tickets are not always in control of the delivery timescale for all events. If you have a complaint or a query relating to a specific order please email: trustpilot@seetickets.com

Contact info

4.2

Great

TrustScore 4 out of 5

124K reviews

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Asks customers to review

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4.2

All reviews

(124,076)

15,170 reviews in the last 12 months

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Rated 4 out of 5 stars

Set up your account first!

Easy to book (once I had set up an account) The time the tickets are held for wasn’t long enough to set up my account so timed out and I lost the first lot of tickets which was disappointing.
Tickets sent via email immediately
I would book through See Tickets again!

11 September 2026

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