DICE Reviews 

16,470
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,637 reviews, reviewers overwhelmingly had a great experience with this company. Customers often share that buying tickets feels completely straightforward, praising the platform for offering a seamless and reliable booking process from start to finish. Music fans genuinely appreciate attending intimate live shows in fantastic venues, noting how simple it is to scan a QR code and enter effortlessly. Some people were dissatisfied with customer support, mentioning that getting help can be frustrating when unexpected problems occur. Others also noted occasional limitations, such as certain local venues not supporting the platform yet or facing device compatibility restrictions preventing app installation.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how straightforward and... See more

Application

Users describe positive interactions with application, finding the platform very professional, visually... See more

Location

Clients share positive opinions on location, highlighting that venues are easily accessible, such as being... See more

Service

Consumers find service to be positive, highlighting an easy-to-use platform with great updates and secure... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as exceptionally smooth, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very use friendly app to buy gig tickets. Every Thursday there's an update of new events, which is appreciated as you don't need to go searching. Once you've got the tickets there's reminders, a... See more

Rated 5 out of 5 stars

Venue for Beebadobee Pylon album launch was in Hackney Church. Fantastic venue, friendly staff, well organised. Loved the big window & gold panelling behind the band. Beebadobee & her band were brilli... See more

Rated 5 out of 5 stars

Absolutely LOVE DICE! Have attended Kooks, DMAS, Royston Club - all within touching distance, unreal! Where else can you be given the opportunity to see big bands with only 199 other people in attenda... See more

Rated 5 out of 5 stars

Went to see Tom grennan at esquires bedford what an amazing night . First though it was promoted by dice via that app.very professional & easy to use & great communication to make the experience amaz... See more


Company details

  1. Event Ticket Seller

Written by the company

DICE is on a mission to get people out more. Download DICE to see what’s happening in your city and streaming in your timezone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(16,470)

3,071 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing location and vibes

Had a great time. The staff and the crowd were great. Will definitely go back. Parking around the area is easy to find. Tip arrive with enough time to search for street parking.

11 October 2026
Unprompted review
Rated 5 out of 5 stars

How concert tickets *should* work

Ever thought buying tickets for gigs is too convoluted and opaque. Wish it were simple, transparent and helped you manage your tickets rather than hiding them across multiple apps, new logins, venue apps etc.?

Then you haven't tried DICE! it just works! It does everything you'd expect and it does it amazingly. It is hands down the best way to buy and manage gig tickets. And presented in a beautiful app that looks amazing and is fast and responsive. I wish I could manage every ticket this way. I want my life to work like DICE, I love it!

(Btw if any DICE folk are reading this, I'd happily pay a subscription instead of per-ticket fees, it's THAT good!)

13 October 2026
Unprompted review
Rated 5 out of 5 stars

All went well via Dice

All went well via Dice. We did not see the codes until 2 hours before the event. The codes cant be screen shot so you have to have the app downloaded. They will not accept multiple tickets on one phone so if you buy multiple tickets, every person needs the app and all the tickets need to be sent to each individual phone. Also important to note that once the ticket has been opened you will not be able to send the extra tickets over to your friends and you only have a 2 hour window to share them. So send the unopened ticket first to the others and once you have only yours on your phone you can then open it.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Great Concert Booking App

Great concert booking app, especially for smaller and record shop shows. Bookings are easy to make, DICE keep you well informed on upcoming events. Ticket download is so easy on the app.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Legit shows, safe tickets

Legit shows. Good ticketing system, a little tiresome because it has a few rules but that's precisely what makes it extremely scam-proof, so I can live with that! Clear instructions and email reminder on the day of the event. Great overall.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Possibly the best ticketing app

Possibly the best and easiest ticketing app out there. Easy to navigate and always transparent pricing. Thankful most NYC venues rely on Dice rather than AXS, Ticketmaster, or otherwise.

11 October 2026
Unprompted review
Rated 5 out of 5 stars

Levi.Sci: Chain that man to the bench!

Levi is a world class classical pianist who seamlessly fuses classical with a wide variaty of modern music - right through jazz to techno and hip hop. IMHO, his ability to pierce through to and distill the essence of the material he is working with, from Bach to Eminem, and weave it into a brilliant, cohesive fusion is unparalleled.

11 October 2026
Unprompted review

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