Easy to book (once I had set up an account) The time the tickets are held for wasn’t long enough to set up my account so timed out and I lost the first lot of tickets which was disappointing. Ticket... See more
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See Tickets by EVENTIM successfully sell and deliver over 20 million tickets per year to a wide range of events across the UK. They operate as the official box office for a large number of concerts, theatrical venues and festivals including Glastonbury, SJM Concerts and many more. Over 99.95% of these tickets are delivered well ahead of the event, however See Tickets are not always in control of the delivery timescale for all events. If you have a complaint or a query relating to a specific order please email: trustpilot@seetickets.com
Contact info
Nottingham, United Kingdom
- trustpilot@seetickets.com
- www.seetickets.com
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great
my overall experience was great, the only issue I had was that the website was blocking my website translator so I struggled to translate everything on the limited time you had
Great finding events nearby
easy and quick
I dont like all the passwordz n…
I dont like all the passwordz n confirmation for this that and the other . Stop trying to sell stuff people dont need . How come u charge booking fees for an e-ticket - its just the press of a button - getting tickets online is just a con
Easy to navigate
Try to be a bit more honest about…
Try to be a bit more honest about ticket prices. The constant adding on of fees is really annoying. Say what you mean and mean what you say. There is no point in a ticket being advertised at, say, £25, if it's impossible to buy one for £25.
There are a lot of errors as Unusual…
There are a lot of errors as Unusual Traffic Detected, and the site is very unstable.
It needs major improvements.
Ticketcorner is much better.
All good...
Quick and efficient.
Last minute tickets
Good to get last minute tickets to an event that other ticket providers were sold out on.
Poor communication and no phone number
Theatre seats for Miss Saigon
Decent website for choice of various shows, be if concert or theatre
Hassle free
Booked tickets to see Christina…
Booked tickets to see Christina Aguilera, concert was cancelled by the organisers, originally See Tickets were saying to get refund from Heritage and they were saying to get refund from See Tickets. Finally got refund from See Tickets minus the booking fee and transaction fee. I booked 6 tickets, which meant I’m nearly £60 out of pocket. The thing that’s annoying is that I didn’t realise the booking fee was £9.40 until I paid for tickets and I got confirmation email through. Will never buy through See Tickets again!
Buying tickets is easy enough to do
Buying tickets is easy enough to do.
The choice of events was good.
Transparent fees for admin ect.
Tickets were emailed over within 30 min.
Tickets bought but at the moment in…
Tickets bought but at the moment in wheelchair and Artisan tap doesn’t have disabled toilets insurance added but won’t cover this🤷🏽♂️🤷🏽♂️🤷🏽♂️??Not good
The ease of booking tickete
Avoid this ticket company if you can
Avoid this ticket company if you can. They changed an event from a Friday in December to a Sunday in May the following year and have only issued a partial refund despite the change being entirely their issue. Unscrupulous ticket company.
I am escalating with STAR but I would advise against purchasing tickets through them to others so you do not have the same issue.
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