The rep was informative but not pushy, our old windows were beginning to fail once the surveyor had been it was just a case of waiting The fitters came complete with new windows, and French doors t... See more
Company replied
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Review summary
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Reviews shaping this summary
All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... See more
Company replied
Outstanding. The two guys worked ever so hard. Arrived early and got started. They were very polite and cleaned up as they went along. Along the way office staff were very polite keeping us info... See more
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Salesman was so knowledgeable and no hard sell. Lovely man. Surveyor, again, friendly, efficient. Phone team helpful. Workmen on time, polite, very efficient, exceptionally clean. They took great care... See more
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Company details
Written by the company
Keeping your home safe. Specialising in windows and doors.
Contact info
5 Nelson street, Bd1 5ax, Bradford, United Kingdom
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4.8
Excellent
523 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
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Very professional
Very professional
And quick at what they do finished it up and it looked amazing
15 April 2026
Reply from Secured Homes
Thank you for your great feedback!
We're really pleased to hear you found our team professional and efficient. It’s fantastic to know you’re happy with the finished result.
We truly appreciate your support and hope you enjoy it for years to come!
This is the second time I have used…
This is the second time I have used this company. The pre installation was very thorough. Reece, who came today was first class and did a very good job. The door looks great and he made sure I was happy with the locking process.
15 April 2026
Reply from Secured Homes
Thank you for choosing us again and for your fantastic feedback.
We're really pleased to hear that you found the pre-installation process thorough and that everything went smoothly on the day.
Reece will be delighted to hear your kind comments — we’ll be sure to pass them on. It’s great to know you’re happy with your new door and that the locking process was clearly explained.
We truly appreciate your repeat custom and your support!
Quick work
Quick work, quality work, polite and friendly workers. No complaints or problems.
13 April 2026
Reply from Secured Homes
Thank you for your great feedback! We're really pleased to hear you were happy with the speed, quality of work, and the friendliness of our team.
It’s fantastic to know everything went smoothly with no issues, exactly the experience we aim to deliver.
We really appreciate your support!
Happy Customer
I have recently used Secured Homes Ltd to install replacement windows throughout my 4 bedroom house and couldn’t be happier. The 2 fitters worked extremely hard to get the job finished within their given timescale. They were polite, professional and respectful of myself and my property and left everything clean and tidy before finishing for the day. I was a little apprehensive beforehand as it is such a big investment but needn’t have worried as everything went well and I am super happy with the installation. I would also like to offer a shoutout to Adam for his care and attention to detail throughout the process and for keeping in touch with me at every stage to make sure any little issues were dealt with and to make sure I was happy with everything. Overall, a great job and I would not hesitate to recommend Secured Homes to anyone considering replacement windows & doors.
6 April 2026
Unprompted review
Reply from Secured Homes
Thank you so much for your fantastic review! We're absolutely delighted to hear how happy you are with your new windows and the overall experience.
It’s great to know our fitters made such a positive impression with their hard work, professionalism, and respect for your home, and that everything was completed to a high standard and left clean and tidy. We understand that it’s a big investment, so we’re especially pleased we could put your mind at ease and deliver the results you were hoping for.
A special thank you as well for mentioning Adam — we’ll be sure to pass on your kind words. He’ll be thrilled to hear his support and attention to detail made a difference throughout the process.
We really appreciate your recommendation and your trust in us. If there’s ever anything else we can help with in the future, please don’t hesitate to get in touch.
The new door was extremely well fitted…
The new door was extremely well fitted and looks very good 👍 the sales man that called was a bit pushy but after the company kept me informed of everything and was very quick at getting it fitted
10 April 2026
Reply from Secured Homes
Thank you for your feedback! We're really pleased to hear that you're happy with your new door and that the installation was carried out to a high standard. It’s also great to know you felt well informed throughout and that everything was completed quickly.
Thanks again for taking the time to share your experience — we hope you enjoy your new door for many years to come!
The whole team from Adam & Harry to the…
The whole team from Adam & Harry to the lads on the day were very polite and professional
8 April 2026
Reply from Secured Homes
Thank you for your kind feedback! We're really pleased to hear that Adam, Harry, and the team made such a positive impression. Providing a polite and professional service is something we take great pride in.
We truly appreciate your support and hope to work with you again in the future.
I wouldn’t use this company again
I wouldn’t use this company again. Didn’t replace the cladding above my bay window so I have grey windows and old white cladding. Rang up and spoke to Adam regarding this and explained that I thought this would have been included in the fitting as the rep that came out never mentioned it and I just assumed it would have all been replaced with new. Myself and Adam agreed that it would be replaced at a reduced cost of £300 and he would ring me with an appointment…. I’m still waiting. 😡😡
18 March 2026
Unprompted review
Reply from Secured Homes
Thank you for your great feedback! We're so pleased to hear you experienced fast service and found our team friendly — it really means a lot to us.
We appreciate you taking the time to share your experience.
Window replacement
Forgot to leave a review when work done had 4 windows replaced at least 2 yrs ago still satisfied with work done excellent workmen had it all complete in a day
31 March 2026
Unprompted review
Reply from Secured Homes
Thank you for taking the time to leave us a review. We're really pleased to hear that you're still satisfied with your windows two years on.
It’s great to know our team delivered efficient and high-quality service, completing everything in just one day. We’ll be sure to pass your kind words on to the installers.
Thanks again for your feedback and for choosing us!
Front Door
I have got a new door from start to finish the work and team was excellent I absolutely love my new door and will be purchasing a new back door soon thank you for excellent service
26 March 2026
Reply from Secured Homes
Thank you so much for your wonderful feedback! We're delighted to hear that you’re so happy with your new door and that you had a great experience with our team from start to finish.
It really means a lot to us that you’re considering us again for your back door—we look forward to working with you in the future.
Thanks again for your kind words and for choosing us!
Highly recommend
Excellent service from sales team to installation, quality products & choice, good communication throughout will definitely use again.
27 March 2026
Reply from Secured Homes
Thank you so much for your fantastic feedback! We’re delighted to hear you had a great experience from the sales team right through to installation. It’s especially pleasing to know you were happy with the quality of our products, the range of choice, and the communication throughout the process.
We really appreciate your support and look forward to working with you again in the future!
Very professional set a lads came did…
Very professional set a lads came did the job cleaned up well
27 March 2026
Reply from Secured Homes
Thank you for your kind words! We’re really pleased to hear that you found the team professional and that you were happy with the work carried out. It’s great to know the lads left everything clean and tidy as well — we always aim to provide a high standard from start to finish.
We truly appreciate your feedback and your support!
Got straight on with job and was polite…
Got straight on with job and was polite and everything was ok with windows after been done 👍
25 March 2026
Reply from Secured Homes
Thank you for your kind feedback! We’re really pleased to hear that everything went smoothly and that you were happy with both the service and the results.
It’s great to know our team made a positive impression and that your windows are all sorted. If you ever need anything in the future, we’ll be happy to help!
Excellent service,pleasant personnel…
Excellent service,pleasant personnel and I am very satisfied with my new door..I would recommend
19 March 2026
Reply from Secured Homes
Thank you for your great feedback! We’re so pleased to hear you’re happy with your new door and that you found our team friendly and helpful throughout.
Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your experience.
Great service at all stages
Great service at all stages, from the sale which wasn’t pushy at all, to the pre fitting booking which was smooth and simple and then the fit which was carried out very professionally and looks amazing!
Would happily recommend and will use again if and when required!
19 March 2026
Reply from Secured Homes
Thank you for your fantastic feedback! We’re really pleased to hear you had a great experience at every stage.
It’s great to know you’re happy with how everything looks, and your recommendation means a lot to us. We’d be delighted to help you again in the future whenever you need us.
Replacement windows
From our initial meeting, we felt that their direct and straightforward approach was helpful.
The contractors who installed the windows were first class, highly efficient and professional.
18 March 2026
Reply from Secured Homes
Thank you for your great feedback! We're really glad to hear that our direct and straightforward approach made a positive impression from the start.
It’s also great to know that our installation team made such a positive impression — we’ll be sure to pass on your comments about their efficiency and professionalism.
We truly appreciate you taking the time to share your experience.
Excellent looking windows and door I…
Excellent looking windows and door I had fitted with this company and great customer service , would recommend
3 March 2026
Reply from Secured Homes
Thank you so much for your kind feedback! We're delighted to hear that you're pleased with your new windows and door, and that our customer service met your expectations.
Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your experience.
If there's anything else we can help you with in the future, please don't hesitate to get in touch.
Really good customer service
Really good customer service. Window fitters were very professional and did a brilliant job.
26 January 2026
Reply from Secured Homes
Thank you for your kind review! We’re really pleased to hear that you were happy with the customer service and that our window fitters provided a professional service and did a brilliant job.
Your feedback means a lot to the whole team. Thank you for choosing us, and we hope to work with you again in the future.
Really good professional service and…
Really good professional service and installation from start to finish. Great finished product and at a good price. Would highly recommend.
12 March 2026
Reply from Secured Homes
Thank you for your great review! We're really pleased to hear that you were happy with the professional service and installation from start to finish.
It’s fantastic to know you’re happy with the finished product and felt it offered good value as well. Your recommendation means a lot to our team.
Thank you for choosing us, and please don’t hesitate to get in touch if we can help you again in the future.
Really pleased with my new composite…
Really pleased with my new composite door which was fitted this morning. The fitter arrived on time, did a great job and cleared up everything afterwards. Dealing with the company has been a positive experience from start to finish and I wouldn't hesitate to recommend them and use them again in the
future.
11 March 2026
Reply from Secured Homes
Thank you for your wonderful review! We’re delighted to hear that you’re so pleased with your new composite door and that everything went smoothly on the day of installation.
It’s great to know our fitter arrived on time, completed the job to a high standard, and left everything clean and tidy afterwards. We always aim to provide a positive experience from the first enquiry through to the final installation, so your feedback means a lot to the whole team.
Thank you for choosing us and for your recommendation. If we can help you with anything in the future, we’d be more than happy to assist.
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