The rep was informative but not pushy, our old windows were beginning to fail once the surveyor had been it was just a case of waiting The fitters came complete with new windows, and French doors t... See more
Company replied
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Review summary
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All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... See more
Company replied
Outstanding. The two guys worked ever so hard. Arrived early and got started. They were very polite and cleaned up as they went along. Along the way office staff were very polite keeping us info... See more
Company replied
Salesman was so knowledgeable and no hard sell. Lovely man. Surveyor, again, friendly, efficient. Phone team helpful. Workmen on time, polite, very efficient, exceptionally clean. They took great care... See more
Company replied
Company details
Written by the company
Keeping your home safe. Specialising in windows and doors.
Contact info
5 Nelson street, Bd1 5ax, Bradford, United Kingdom
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4.8
Excellent
523 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect job done workers spot on polite…
Perfect job done workers spot on polite and sociable this is the second time I've used this company reliable service and with you all the way will only use them cleaned up good and no mess left thank you very happy customer
12 May 2026
Reply from Secured Homes
Thank you so much for your kind review! We’re delighted to hear you were happy with the service again. Our team always aims to be polite, reliable, and leave every job spotless, so it’s great to know we delivered on that for you.
We truly appreciate your continued support and look forward to helping you again in the future. Thanks once again for choosing us!
The guys where polite and the job was…
The guys where polite and the job was done professionally and quickly.
The door is 100% better then it was and looks lovely. Thank you.
Will be happy to have other work done with secured homes in the future
11 May 2026
Reply from Secured Homes
Thank you so much for your kind review. We’re delighted to hear you were happy with both the service and the final result.
Our team takes great pride in delivering professional workmanship and making sure every job is completed efficiently and to a high standard, so it’s wonderful to know your door is now looking and working so much better.
We truly appreciate your support and look forward to helping you with any future work at your home.
My new door
Very pleased with the quality and finish of my new door. Your fitters did a great job and tidied up nicely on completion. Would not hesitate to recommend.
6 May 2026
Reply from Secured Homes
Thank you for your kind review! We’re so pleased to hear you’re happy with the quality and finish of your new door. It’s great to know our fitters did an excellent job and left everything clean and tidy afterwards. Your recommendation is greatly appreciated, and thank you again for choosing Secured Homes!
Secured homes fitted my new front door…
Secured homes fitted my new front door with a professional team in short time. Everything was efficient from the sales order to fitting. Very much recommended Secured homes for the future.
7 May 2026
Reply from Secured Homes
Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with your new front door and that our team provided a professional and efficient service from start to finish. Your recommendation means a lot to us, and we truly appreciate you choosing Secured Homes. Enjoy your new door!
Great product and service
Great experience from meeting the Sales Rep through to the surveyor and then window installation.
Sales rep clearly explained the product and all options available to use. We were provided with a very cheap quote (which led us to Trust Pilot to see if the company were legit and saw many positive reviews). There was also no pressure on us to make a purchase there and then which we appreciated.
Installation was quicker than we expected and the two installers were professional, polite and cleaned up everything - you wouldn't have thought any major work had been done!
Since the installation in late-Summer 2025, we've had no issues with the windows and still look great. Can't comment on reduce energy bills over the winter as it was our first Winter at this house but I'm sure they'll have had a positive impact.
There was a delay in receiving the CERTASS certificate so I'd recommend to any future customers that you make sure you've supplied an email address with the company to ensure you get yours promptly. After a brief call with Secured Homes they quickly fixed the issue and a certificate will be with me in the next 4 weeks!
26 August 2025
Unprompted review
Double glazing as it should be by Secured Homes
The rep was informative but not pushy, our old windows were beginning to fail
once the surveyor had been it was just a case of waiting
The fitters came complete with new windows, and French doors they were brilliant and every thing went smoothly. The composite front door was fitted separately by the same fitter Reese a star
6 May 2026
Reply from Secured Homes
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you had a positive experience from start to finish.
It’s great to know our representative was informative without being pushy, and that the process after the survey went smoothly while you waited for installation. We’re especially pleased that the fitting team did such a brilliant job with your new windows and French doors.
A special thank you as well for mentioning Reece, we’ll be sure to pass on your kind words. We hope you enjoy your new composite front door and all of your new installations for many years to come.
Used these people before
Used these before and they did a good job then.
Had 2 doors fitted this time at differant addresses, by two differant teams. Both were on time and got on with the job. Happy with the result of both jobs. Just a small part of one door fitting was not fixed as it should be, but when asked to come and sort it out they were here and fixed the problem.
23 April 2026
Great product
Great product. My new composite door looks fabulous and seems very secure.
The instillation team were quick, on time, and did a good job .
I would recommend.
5 May 2026
Reply from Secured Homes
Thank you for your kind review! We’re delighted to hear that you’re pleased with your new composite door and that you found it both stylish and secure.
It’s also great to know our installation team were punctual, efficient, and completed the job to a high standard. We really appreciate your recommendation and thank you for choosing us.
Fitters were polite and punctual
Fitters were polite and punctual. Door and accompanying side panes look great.
5 May 2026
Reply from Secured Homes
Thank you for your kind feedback.
We’re delighted to hear that our fitters were polite and punctual, and that you’re pleased with how your new door and side panels look.
We really appreciate you taking the time to share your experience
Stress-free. Excellent work
Salesman was so knowledgeable and no hard sell. Lovely man. Surveyor, again, friendly, efficient. Phone team helpful. Workmen on time, polite, very efficient, exceptionally clean. They took great care to get sealant perfect.
4 May 2026
Reply from Secured Homes
Thank you so much for your wonderful feedback.
We’re really pleased to hear that every part of your experience from our knowledgeable sales team through to the surveyor, office staff, and installation team met your expectations. It’s especially great to know the team’s professionalism, cleanliness, and attention to detail stood out to you.
We’ll be sure to pass your kind comments on to everyone involved.
Thank you again for taking the time to share your experience.
After having new doors last year and…
After having new doors last year and the good experience I had with both the company and the fitters, I decided to go for new windows. Everything was explained from start to finish.
I will definitely recommend Secured Homes.
1 May 2026
Reply from Secured Homes
Thank you so much for choosing us again for your new windows, we really appreciate your continued trust in Secured Homes.
It’s great to hear that you had another positive experience and that everything was clearly explained from start to finish. We’ll be sure to pass your kind comments on to the team and fitters.
Your recommendation means a lot to us, thank you again!
Had windows fitted today all look…
Had windows fitted today all look lovely and done professionally
30 April 2026
Reply from Secured Homes
Thank you for your lovely review! We’re so pleased to hear that you’re happy with your new windows and that everything was completed professionally.
It’s great to know you’re pleased with how they look. We really appreciate your feedback and thank you for choosing us!
Fantastic experience
Fantastic experience, everyone from the guy who measured up the surveyor the two lads who installed the windows, and the guy who came out to check everything was ok, everyone friendly and professional,
29 April 2026
Reply from Secured Homes
Thank you for your fantastic review! We’re delighted to hear you had such a positive experience from start to finish.
It’s great to know that every member of the team from the initial measure-up and surveyor to our installers and final inspection was friendly and professional throughout.
We really appreciate your kind words and are so pleased you’re happy with the whole process. Thank you for choosing us!
Greet job
Brilliant from start to finish would recommend them .The 2 fitters where great pleasant and a job well done .
29 April 2026
Reply from Secured Homes
Thank you for your fantastic review! We’re delighted to hear everything went brilliantly from start to finish and that you’d recommend us.
It’s especially great to know our fitters made such a positive impression. we’ll be sure to pass on your kind words to them.
We really appreciate your support and are pleased you’re happy with the work carried out!
Good customer service
Good customer service, good quality materials and timely and quick service.
29 April 2026
Reply from Secured Homes
Thank you for your great feedback! We’re really pleased to hear that you were happy with our customer service, the quality of our materials, and the speed of our work.
We always aim to deliver a smooth and efficient experience, so it’s great to know we met your expectations. We truly appreciate your support and hope to work with you again in the future.
Company did a great job with replacing…
Company did a great job with replacing the back door
13 April 2026
Unprompted review
Reply from Secured Homes
Thank you for your great feedback!
We’re really pleased to hear you’re happy with your new back door and the work carried out. It’s always great to know our customers are satisfied with the end result.
We appreciate you taking the time to share your experience.
Highly recommended standard of work
Prompt attendance, with the work carried out to a high standard. Extremely pleased with the finished article.
22 April 2026
Reply from Secured Homes
Thank you for your kind feedback!
We’re really pleased to hear that you were happy with our prompt service and the high standard of the work carried out. It’s great to know you’re so pleased with the finished result.
We truly appreciate you taking the time to share your experience.
All very helpful staff. I would confidently recommend them
All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the whole deal & price ... You tell them when & what you want them to fit ie ALL at once or in bits at a time & they'll do it for you . i think it was anytime within 12 month of ordering & don't pay until job is completed Definitely recommended.
22 April 2026
Reply from Secured Homes
Thank you for your positive review!
We’re delighted to hear that you had a great experience with every part of the team, from sales and surveying through to installation and office support. It’s something we take a lot of pride in, so your feedback really means a lot.
We’re especially pleased that you’re happy with your full home installation and that the flexibility around scheduling worked well for you. We always aim to make the process as convenient and straightforward as possible.
Thank you again for your recommendation, it’s truly appreciated.
The 2 guys worked non stop and carried…
The 2 guys worked non stop and carried out good quality work.Very happy with windows fitted.Would definitely recommend.
21 April 2026
Reply from Secured Homes
Thank you for your great feedback!
We’re really pleased to hear you’re happy with the quality of the work and your new windows. Our team always aims to work efficiently while maintaining high standards, so it’s fantastic to know that showed.
We truly appreciate your recommendation, it means a lot to us.
Secure Windows did a great job!
Secure Windows did a great job. Their communication prior to the job was excellent. The boys that fitted the windows worked so hard and were clean and tidy. The windows look great. I wouldnt hesitate to recommend this company.
17 April 2026
Reply from Secured Homes
Thank you so much for your kind words and for taking the time to share your experience!
We’re delighted to hear that you were pleased with our communication and the installation process. Our team takes great pride in working efficiently while keeping everything clean and tidy, so it’s wonderful to know that came across.
We’re especially glad you’re happy with how your new windows look, that’s what it’s all about!
Thank you again for your recommendation, it truly means a lot to us.
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