The sales representative was fine sorting our order out. I was given a date of 14/08/2026 for delivery to store. Due to this date and your lack of ability to remove the old sofas I arranged to have t... See more
Company replied
Unit 3 St John's Retail Park, 0, WV2 4SJ Wolverhampton, Staffordshire,, GB
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The sales representative was fine sorting our order out. I was given a date of 14/08/2026 for delivery to store. Due to this date and your lack of ability to remove the old sofas I arranged to have t... See more
Company replied
Each time we visited scs we have been hounded constantly to a point where we just leave, this time now poltrone are involved it was a different experience. Yes we were spoken to and told if you need h... See more
Courteous, engaging, listening staff who could not have been more helpful with what I was looking for. I think that what I’m saying is of my older generation in that I found old fashioned customer ser... See more
The store was impressive,spacious and looked immaculate.We were greeted in a quiet and friendly manner,and given basic information about different styles available. After a leisurely tour of the store... See more
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Written by the company

Unit 3 St John's Retail Park, 0, WV2 4SJ, Wolverhampton, Staffordshire,, United Kingdom
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Had my sofa and chair delivered today by Kingsley and Aime,great pair of lads who respected our home and treated it with care
Very efficient and quick and made this process a breeze
Thank you

Reply from poltronesofà - Wolverhampton
The drivers did an excellent job in setting up our furniture.
They were polite and helpful.

Reply from poltronesofà - Wolverhampton
Very professional, helpful and kind. Nick and Steve went above and beyond for us in getting our new sofa into our living room and setting it up for us. Very much would use ScS again in the future.

Reply from poltronesofà - Wolverhampton
Delivery made easy by Ian and Paul.
Great service

Reply from poltronesofà - Wolverhampton
Love my new sofas, excellent service delivery service was so good the guys Harv and Shane was very good and professional, thank you SCS

Reply from poltronesofà - Wolverhampton
Ajay explained well about different options that meet our need. Thank you for his excellent service .

Reply from poltronesofà - Wolverhampton
Nick & Steve provided an amazing service, very friendly gentlemen, very quick assembly of our sofa too, fantastic experience, you are a credit to your profession.

Reply from poltronesofà - Wolverhampton
I purchased some furniture from scs Wolverhampton.
Hats off to Matt excellent customer service, polite , professional defo gonna recommend my friends and family. THANK YOU MATE .

Reply from poltronesofà - Wolverhampton
Purchased a sofa from SCS Wolverhampton store, Antia was very helpful in helping us choose a style that was right for us. Great customer service. Thank you😊

Reply from poltronesofà - Wolverhampton
nick and steve personal code j2d-162-810 great sofa nice lads very quick and polite

Reply from poltronesofà - Wolverhampton
We purchased 3 sofas for our new home and the process couldn’t have been easier without using SCS. Anita from the Wolverhampton branch was so helpful, lovely and patient with advising us on which sofas to go for. She had great knowledge of each type of sofas and was very pleasant. Ajay the store manager was also great who enabled us to make our Purchase with a great deal.

Reply from poltronesofà - Wolverhampton
After walking around the various models on display (Sofas & Chairs) we asked help from Sarbjit who was avaiable. He was very helpful & pleasent person to talk to & after having a discussion about the product we were intrested in we then went thro & completed the purchase with him. Thank you Sarb for your help.
regards Roy

Reply from poltronesofà - Wolverhampton
While you you are welcomed the moment you step through the door, you are given time and space to browse and make your choice without feeling pressured. Mention to branch manager and Anita for great service.

Reply from poltronesofà - Wolverhampton
All very good frendly staff not pushing us to buy would recommend to friends

Reply from poltronesofà - Wolverhampton
Had a nice experience with Anita and her colleagues. Good manner of approach from staff in Wolverhampton store

Reply from poltronesofà - Wolverhampton
Anita was very helpful and quickly sorting out as the sofa was in other store. It was smooth from start to the end. Thank you for great customer service.

Reply from poltronesofà - Wolverhampton
Anita had time to help us in choosing our suite she gave us measurements etc and even made us coffee when we returned to store

Reply from poltronesofà - Wolverhampton
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