Having previously been to the store I was greeted by a lovely lady called Sue and she helped me a lot , so having made up my mind I said I would return with my partner and did so . We again was met by... See more
Company replied
Westgate Retail & Leisure Park, Ings Road, WF2 9SD Wakefield, Yorkshire,, GB
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Having previously been to the store I was greeted by a lovely lady called Sue and she helped me a lot , so having made up my mind I said I would return with my partner and did so . We again was met by... See more
Company replied
First and foremost, I wanted to say a massive thank you to Nahida from the Wakefield store. She is so professional and knowledgeable, but also has an amazing sense of what the customer needs. She offe... See more
Great Sofas, loads of choice, and great service in store at Wakefield, we visited 3 times with loads of questions and Tracy was brilliant in helping us.
The Wakefield store is well set out.The staff left us alone to browse and only offered help when we were particularly interested in one sofa style.We didn't feel pressured into making a choice and Tra... See more
Written by the company
Written by the company

Westgate Retail & Leisure Park, Ings Road, WF2 9SD, Wakefield, Yorkshire,, United Kingdom
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Warm welcome left us to view the sofas but was available to answer our questions
A great service received. The lady was very professional and welcoming. Thank you
From first entering the shop to our sofa being delivered we couldn’t be happier. The staff were experienced and knowledgeable also very helpful when we made our purchase. Delivery was perfect, we had lots of communication before hand to make a stress free delivery.
Lovely lady serving me nothing too much trouble with colour swatches. Can’t wait for delivery
The two delivery men were good, given the inclement weather. The provision of shoe covers would have been good, given the weather.

Reply from poltronesofà - Wakefield
Was made welcome , asked if we needed assistance by both staff they gave us time to look round at our leisure very helpful gave us a much needed bottle of old water
The furniture arrived on the time I was given which was fantastic as I didn't need to be in all day. The two lads who put the furniture together where very nice and polite they put the furniture together in no time and took all the packaging away. Would recommend this company.
Welcomed when entering shop, informed of special offers. Told to contact salesperson if had any questions.
Good knowledgeable staff on sale. Good communication. Delivered on estimated date. Delivery good. Furniture fab

Reply from poltronesofà - Wakefield
A warm welcome by Zed on entering the store.
He asked us what we were looking for and guided us to the sofa and chair he recommended
Wow, what a comfortable sofa with lumbar control and reclining seats.
We liked how we were greeted, asked what we wanted and then left to look around. After choosing the sofa we wanted it then took nearly an hour to complete the transaction. The ipad was too slow and time consuming.
The young lady I saw was very helpful answered all my questions hopefully the people who deliver my sofa will be has helpful
Very welcoming very happy with information given was well looked after during viewing and picking my new sofa and ottomen-footstool
We were made welcome on arrival, given space to browse, and was assisted very well when required
Once we finally decided on choice of sofa and footstool, any enquiries were explained no problem
Before ordering we enquired re having feet made higher, in order to make seating higher, as our son who was with us thought it was something that could be done during the manufacture
But we were told that could not be done, but we have ordered and hopefully can arrange something ourselves after delivery
Very happy with service in store
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