poltronesofà - Wakefield Reviews 

1,500
TrustScore 4.5 out of 5

4.6

Westgate Retail & Leisure Park, Ings Road, WF2 9SD Wakefield, Yorkshire,, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Having previously been to the store I was greeted by a lovely lady called Sue and she helped me a lot , so having made up my mind I said I would return with my partner and did so . We again was met by... See more

Company replied

Rated 5 out of 5 stars

First and foremost, I wanted to say a massive thank you to Nahida from the Wakefield store. She is so professional and knowledgeable, but also has an amazing sense of what the customer needs. She offe... See more

Rated 5 out of 5 stars

Great Sofas, loads of choice, and great service in store at Wakefield, we visited 3 times with loads of questions and Tracy was brilliant in helping us.

Rated 5 out of 5 stars

The Wakefield store is well set out.The staff left us alone to browse and only offered help when we were particularly interested in one sofa style.We didn't feel pressured into making a choice and Tra... See more


Company details

  1. Furniture Store

About poltronesofà - Wakefield

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Westgate Retail & Leisure Park, Ings Road, WF2 9SD, Wakefield, Yorkshire,, United Kingdom

  • 01924 203290

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,500)

17,870 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From first entering the shop to our…

From first entering the shop to our sofa being delivered we couldn’t be happier. The staff were experienced and knowledgeable also very helpful when we made our purchase. Delivery was perfect, we had lots of communication before hand to make a stress free delivery.

1 June 2026
Rated 4 out of 5 stars

The two delivery men were good

The two delivery men were good, given the inclement weather. The provision of shoe covers would have been good, given the weather.

29 May 2026
poltronesofà - Wakefield logo

Reply from poltronesofà - Wakefield

Ciao Chris,

I hope you are well and thank you for your 4* review.

We appreciate your feedback regarding the shoe coverings. The team would normally have a covering to protect your flooring if required so I am sorry if this was not used. I will certainly pass on your feedback to our Distribution Centre.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Was made welcome

Was made welcome , asked if we needed assistance by both staff they gave us time to look round at our leisure very helpful gave us a much needed bottle of old water

27 May 2026
Rated 5 out of 5 stars

The furniture arrived on the time I was…

The furniture arrived on the time I was given which was fantastic as I didn't need to be in all day. The two lads who put the furniture together where very nice and polite they put the furniture together in no time and took all the packaging away. Would recommend this company.

29 May 2026
Rated 4 out of 5 stars

Good knowledgeable staff on sale

Good knowledgeable staff on sale. Good communication. Delivered on estimated date. Delivery good. Furniture fab

23 May 2026
poltronesofà - Wakefield logo

Reply from poltronesofà - Wakefield

Ciao Christine,

Thank you for taking the time to leave us your review and for speaking with me today.

We really appreciate your feedback and are pleased that you had a positive experience with us.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 4 out of 5 stars

We liked how we were greeted

We liked how we were greeted, asked what we wanted and then left to look around. After choosing the sofa we wanted it then took nearly an hour to complete the transaction. The ipad was too slow and time consuming.

14 May 2026
Rated 4 out of 5 stars

Poltronesofa/Footstool Order

We were made welcome on arrival, given space to browse, and was assisted very well when required
Once we finally decided on choice of sofa and footstool, any enquiries were explained no problem
Before ordering we enquired re having feet made higher, in order to make seating higher, as our son who was with us thought it was something that could be done during the manufacture
But we were told that could not be done, but we have ordered and hopefully can arrange something ourselves after delivery
Very happy with service in store

14 May 2026

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