Ordered an Uxbridge sofa in April and had it delivered in July. All very good so went back to Stirling store to order matching chair only to find this model discontinued. So then chose a similar style... See more
Company replied
24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB
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Ordered an Uxbridge sofa in April and had it delivered in July. All very good so went back to Stirling store to order matching chair only to find this model discontinued. So then chose a similar style... See more
Company replied
Salesman Will approached us on entry, asked what we were looking for. Told him specifications, leather etc. Told him rough budget. He took us round store and showed other sofas but grades of c... See more
Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... See more
The delivery team were efficient friendly and polite, what a lovely team. The sales staff at Stirling store were very helpful and friendly well done team.
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Written by the company

24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, United Kingdom
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Great service from a good team.
They were able to pull out all the stops and find us 2 off, 2 Seater leather Sofas in a colour that we liked. Also a quick delivery.
Thanks to the team.
Would have No hesitation in using you again.
The young gentleman greeted me at the door. Very lovely atmosphere in the whole store. The staff were very helpful. Great service . Would highly recommend.
Delivery was very good. Phoned to let me know when they were on the way. Handled everything with care and helped set the couch up and placed it where we wanted it.
The sales staff help choose the correct chairs my wife was looking for with no sales jargon or pressure
Having visited numerous retailers, we found the service given by Steve was second to none. Very knowledgeable, friendly and not pushy like some other retailers. Very happy with the service so far and awaiting delivery of our suite in September.
On entry to store,employee Raymond made us very welcome. Raymond was very knowledgeable of the products in store . Regards Robert ps Raymond made good coffee
We were helped at the Stirling branch by Steve. He was very accommodating and supported us through the whole process. Steve was very friendly and chatty making the experience a lot more enjoyable and successful. He was also very enthusiastic and knowledgable about his job making our decision much easier. Couldn’t recommend him more.
Me and partner went into the Stirling Showroom not intending to buy. We came across the perfect sofa that worked for us in both function and style. Steve “with the Pinny” has outstanding service. Made us feel relaxed and guided us through the whole sofa buying experience without any pressure. Would highly recommend visiting Steve at the Stirling showroom.
The staff we’re very friendly and helpful and went out of their way to help me as I am disabled to see all the merchandise .
Raymond was the first sales specialist to ask me and to really listen to what I needed. He was professional and I appreciated he did not waste my time looking at unsuitable sofas. He approached me but was not over bearing and gave me time and just the correct amount of assistance I needed. He was also super friendly. What a great range of sofas - all customizable in the biggest range of fabrics seen ! Very happy with assistance given after purchase and help with shipping/ courier service.
Thank you Raymond and team.
Helpful staff who took time to discuss all options available
I went back to change the size off my sofa salesman was not very pleasant about it it was the very next day he made me like cancelling my order

Reply from poltronesofà - Stirling
Very knowledgeable and helpful member of staff. Steve looked after us from the time we entered the store without being pushy.
We had no problems. The salesman in Stirling was very helpful and non pushy. The suite arrived at the time stated and the delivery staff were on time and very helpful. Oh, and by the way, the furniture so far is great for sitting on.

Reply from poltronesofà - Stirling
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