Having purchased at a substantial amount of money, it is outrageous that a swatch cannot be offered. Substantial lead time on delivery with Management using a ridiculous excuse it will save a new s... See more
Company replied
Unit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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Having purchased at a substantial amount of money, it is outrageous that a swatch cannot be offered. Substantial lead time on delivery with Management using a ridiculous excuse it will save a new s... See more
Company replied
From the moment entering the store the staff were very welcoming. We visited several times before purchasing. The order process was explained in detail. Was kept up to date with delivery expectatio... See more
The staff were excellent and very knowledgeable. My wife is disabled and we need to choose Sofas and Armchairs very carefully as she has pressure point issues on her legs. Waliur was very helpful a... See more
Pleasant visit again to the store. Staff are polite and don't pester you, but are there if you have any questions. Purchased our 2nd sofa here this year and was served by Enrique on both occasions, ve... See more
Written by the company
Written by the company

Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, United Kingdom
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The guys were very friendly and quickly got the furniture out of the boxes and into the lounge.

Reply from poltronesofà - Northampton
Great Sofas! Great price and delivery was smooth and very polite staff!
Very good freandly tim start from shop and finish with delivery
Great service through out, really friendly and helpful staff in store. Lots of options and styles for sofas in the store. Delivery ran smoothly and plenty of updates on when it would arrive.

Reply from poltronesofà - Northampton
Great service and very comfortable in the shop with the assistance
Brilliant polite men but the only thing they need is just shoe covers when entering homes coz dirty shoes you cannot wear them in the living room

Reply from poltronesofà - Northampton
Fabulous sofas and footstool, the only downside is that it took months to arrive and they wouldn't take my old three piece away. Apart from those niggles I love the new look in my lounge.

Reply from poltronesofà - Northampton
Excellent Service. Wonderful sales team.
Sharron. You were amazing.
The quality of the items were just what you hope for. No harassment from staff.
Everything thoroughly explained
They went out of there way for me. Having low back pain found me the perfect recliner with lumber support helpful understanding very considerable so much understanding support thankyou SCS
All the staff are friendly, helpful and attentive. Waliur served us and couldn't be more helpful. Enthusiastic in selling, patient with questions and talking us through the process. Buying at Poltronè Sofa was a good experience.
Well displayed store with a lovely greeting and help that was well received and appreciated. We were served by Waliur who was a great help with advice and guidance. We now wait for our sofas.
I visited the store 3 times and was assisted by two different ladies
they were both amazing , knowledgeable, took there time to show me all options . The sofa I have purchased is lovely and I am really pleased with my choice but their help and professionalism definitely influenced my purchase. I would recommend the store and the products to friends and family
We had Amy Ling as our consultant and she was very friendly and knowledgeable. We bought the kids into store and she was very accommodating. I had seen a sofa I liked online but when we go into store I changed my mind. She gave us lots of alternatives and suggested fabric ideas.
Went into Northampton riverside shop a few time staff all very helpful offered drinks and took time to help with fabric choices and everything looking forward to receiving my sofa
A disappointing experience in the end for us.
We ordered a 2 corner 2 sofa and an armchair, whilst these are great, it was overshadowed by a fairly unprofessional delivery team.
They made it very clear they wished to wake the street up at 7.30am and were complaining about a customer they had to deliver to later that day.
Staff in the store were great and it was a very quick experience for us to choose and purchase our new furniture.

Reply from poltronesofà - Northampton
Waliur Was a pleasure to deal with. Went above and beyond and made sure we were looked after to the highest standard. Even the simplest of things such as offering us a bottle of water went a long way. Explained every step of the process in detail and answered any questions we had.
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