poltronesofà - Glasgow Reviews 

1,689
TrustScore 4.5 out of 5

4.6

Great Western Road Retail Park, Allerdyce Road, G15 6RX Glasgow, Lanarkshire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What a very easy process. Lovely store, really friendly staff, but not overly on top of you as soon as you come in. You just know they're there if you need them, but not hounding you, giving you a... See more

Rated 5 out of 5 stars

Thom on Sunday was very helpful and explained everything about the recliner chairs I bought very well and was very patient. I called another shop before visiting yours and their attitude was not ve... See more

Rated 5 out of 5 stars

All the steps in choosing a sofa for our needs at the local store then keeping in touch with timetable for delivery and the v effective communication around the delivery date plus setting up the sofa... See more

Rated 4 out of 5 stars

Sofa seems ok so far. Store staff friendly and helpful. Delivery date took bit of negotiation. Delivery drivers very helpful.

Company replied


Company details

  1. Furniture Store

About poltronesofà - Glasgow

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Great Western Road Retail Park, Allerdyce Road, G15 6RX, Glasgow, Lanarkshire,, United Kingdom

  • 0141 949 4710

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,689)

18,051 reviews in the last 12 months

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Rated 4 out of 5 stars
poltronesofà - Glasgow logo

Reply from poltronesofà - Glasgow

Good Afternoon,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us on your recent visit to store and found the team to be helpful.

If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 4 out of 5 stars

Great service from Shannon at the Great…

Great service from Shannon at the Great Western road shop in Glasgow. Explained everything provided plenty details and kept in contact after our initial visit to the store without any hard sell. Can’t comment on the products yet as they’re not due til September.

9 June 2026
poltronesofà - Glasgow logo

Reply from poltronesofà - Glasgow

Ciao Paul,

I hope you are well and thank you for your review.

I am pleased to see that you were happy with the service received in store and that everything was explained to you.

Thank you for your order with us and we will reach out once this is ready for delivery, with the first available date.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

A good shopping experience

Steve, one of sales people, was extremely helpful, without being pushy. He explained a few things when we entered the store, and left us in peace to get on and look around. He was then quickly available to answer out questions. We bought a sofa, to be delivered later.
I also really like the layout of the store, with the swatches of fabric clearly displayed beside the sofas. Assuming everything goes well later at delivery point, I will definitely return.

11 June 2026
Rated 5 out of 5 stars

We were happy with the service we…

We were happy with the service we received. Hopefully our couches come nice and quickly. I did find that the sales advisor was aiming everything at my husband (answers to my questions, giving him all leaflets etc). I found it a little assumptive that it had nothing to do with me. But, we were happy with our deal and he was prompt with everything.

6 June 2026
Rated 5 out of 5 stars

I went in for a look about and the…

I went in for a look about and the young man Kenny was amazing, I knew what I was looking for and he was so helpful and I felt I had enough time to walk about and have a look without being pressured into buying something, excellent customer service and would highly recommend using your store

20 April 2026
Rated 5 out of 5 stars

Very efficient and friendly service.

Very efficient and friendly service.
Mr Beeson has had a stroke and was anxious about
set up .
However all was done as hoped and explained to Mr Beeson before leaving on how to work recliner etc.
Very happy with service and quality of goods received. Kept in touch throughout

28 May 2026
Rated 5 out of 5 stars

From the minuet we walked through the…

From the minuet we walked through the door we were greeted by aember of staff then left alone to have a look around as we requested and when we ready the same staff member talked us through our purches very informative and professional even offering a bottle of water whilst we went through the paper work

23 May 2026

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