poltronesofà - Dartford Reviews 

1,277
TrustScore 4.5 out of 5

4.5

5B Prospect Place, 0, DA1 1DY Dartford, Kent,, GB


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See what reviewers are saying

Rated 1 out of 5 stars

The shop took two payments for the item. I've been waiting over two weeks for my refund which i need. Not much help from anyone. Definitely not happy with scs at all all im seriously thinking I've ma... See more

Company replied

Rated 5 out of 5 stars

Good experienced sales staff. Giving us time to make decisions without being too pushy. I Was able to delay delivery without problem, and given several options for a new delivery date. Delivery guys... See more

Rated 5 out of 5 stars

Staff very helpful. Made sure we were comfortable on the sofas we had chosen & brought us leather colour samples .

Rated 5 out of 5 stars

We saw a sofa we loved and the salesperson was very helpful and knowledgable. Answered all of our questions and gave us all the information we needed. Gave us full confidence in our purchase.


Company details

  1. Furniture Store

About poltronesofà - Dartford

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 5B Prospect Place, 0, DA1 1DY, Dartford, Kent,, United Kingdom

  • 01322 299980

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,277)

17,600 reviews in the last 12 months

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Rated 5 out of 5 stars

We ordered from Dartford and have I made the right movehad a…

We ordered from Dartford and had a pleasant experience with the staff. We were given a delivery date, but I've heard many discussions about potential long delays. I hope this is not the case, as I would like to leave a 5-star review. I have always used DFS in the past, and SCS was recommended to me. Let's hope I made the right decision!

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Just had two sofas delivered by Jakob…

Just had two sofas delivered by Jakob and Jack from SCS on time couldn't be more helpful and efficient great service and wouldn't hesitate to recommend SCS as we also received the same service from Larry at Dartford store when we ordered
Great from beginning to end

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Went to browse and ended up buying it

We went to browse the sofas but the staffs in there so experieced and knowledgeable and had every answers to the question. The man who assisted was very tranparent with us and provided us with what we needed. All the staffs were friendly and we felt welcoming. The staff name was Paul and he is very good at what he does and so does all the staffs.

17 May 2025
Unprompted review
Rated 4 out of 5 stars

They're in (with minor damage)

The two guys did their best to limit damaging/marking walls, banisters and the ceiling but marks and damage did occur. In their defence, a town house with a spiral staircase is never easy to manoeuvre such large objects.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Very good delivery guys

Very good delivery guys , kept me informed of delivery time and very professional bringing it into my property and assembled with no fuss ,checked it all worked.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Ordered it in January to be delivered…

Ordered it in January to be delivered in March and now it’s April still waiting for it. I paid cash for all the furniture no contacts no information. Nothing I will not be using this service again.

25 January 2025
poltronesofà - Dartford logo

Reply from poltronesofà - Dartford

Good Afternoon,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry that you are waiting on an update regarding your delivery.
We do advise that the date shown on your order document is an estimate and that this can change by 4 weeks either side.
At the moment your furniture is expected to arrive at our Distribution Centre on 17/04/25 and we will contact you a little closer to the time with your delivery date.

Many thanks
Lynsey - ScS Social Media Team

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