Scooms Reviews 

158
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, luxurious feel, and wonderful comfort of the duvets, bed linen, and plush towels, noting how well the products transform their daily sleep experience. Shoppers often mention that the ordering process is simple, accompanied by remarkably fast shipping, excellent customer support, and thoughtful eco-friendly packaging containing zero plastic. However, some customers also noted occasional issues with certain pillows losing their initial fluffiness over time, becoming too thin after months of use, or failing to maintain proper head support.

What people talk about most

Product

Users describe positive interactions with product, highlighting the exceptional softness, comfort, and high... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the soft, luxurious... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping,... See more

Value for money

People report positive experiences with value for money, noting that although the items are pricey, they... See more

Service

Customers had positive experiences with service, frequently highlighting fast shipping, quick communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Scooms bedding after wasting money on other Hungarian Duvets which didn't have much filling. Scooms on another level absolutely fantastic Hungarian Duvets nice fill and warm will be purchasing... See more

Rated 5 out of 5 stars

I cannot rate this company highly enough! I’ve tried many of their bedding, pillows and bed linen. It’s genuinely special, it’s sumptuously soft yet substantial with a luxurious weight... See more

Rated 5 out of 5 stars

Bought the 13.5 tog combination duvet (9.0 + 4.5). As it is winter, we have only used the 9.0 tog to date. This has replaced our old White Company Siberian Goose Down duvet. What a difference! So warm... See more

Rated 5 out of 5 stars

Scooms linen bedding is the best I have ever bought it is so soft ,light ,airy and comfortable straight out the eco packaging. Paired with our Scooms duvet made for the best night's sleep so much so w... See more


Company details

  1. Bedding Store

Written by the company

Comfort isn’t just a feeling with Scooms - it’s an entire experience. We diligently search for natural and ethically produced materials of the finest quality. And instead of offering endless choices, we focus on one hero piece at a time: a duvet for the perfect night’s sleep, a pillow for the sweetest of dreams, a topper that’s sheer heaven, a towel that embraces you with luxurious softness... Say hello to an entirely different level of comfort.


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(158)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Mattress protector

Information provided by the company was clear so I was able to chose exactly what I needed.
When the protector arrived I washed it as instructed and it easily fitted in my machine and drying was easy.
Really pleased with the fit on the bed.
Great that as all of the product is cotton and that every bit of the packing is reusable, and recyclable.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

All round great experience

Delivered quickly.
Well presented, and packed.
Good quality, soft, big, excellent.
Plus their care instructions are very helpful and worked a treat . I'll buy more from them as my other towels are 'retired'.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Scooms- excellent service

The goose feather duvet 2.5 tog was easy to order and delivery was the next day. It came in a special bag and was high quality. I would certainly recommend this company.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Linen duvet cover is fabulous

I purchased the linen duvet cover. What can I say, it’s absolutely gorgeous, particularly in the hot weather. Used with our down duvet it is lightweight and drapes around the duvet so softly it’s just wonderful to cuddle up to on the hottest nights, or under when the temperature allows. The mother of pearl buttons are a lovely touch too.
I’ve been umming and ahhing for a while whether to try their linen bedding; good quality linen bedding is expensive, and this is excellent quality. It washes really well - a good tip is to get a set of Scooms tumble drier balls to further soften the linen.
Scooms are always lovely to deal with and with their 90 day trial, I don’t think you can go far wrong.
I’ll certainly be getting another linen duvet cover & pillowcases soon.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Great quality products and service

I have purchased several items from Scooms - duvet, sheets, goose feather and down mattress topper, pillows and towels - all have been excellent quality with great attention to details; things like labelling the foot end of items with a discreet feet graphic to aid making beds, and very neat button fold-overs on the duvet covers. Their customer service, when I inadvertently ordered the wrong item, was exemplary. I shall certainly buy more and recommend them highly.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect summer duvet

I was looking for a good quality light summer duvet and have been very satisfied with every aspect, quality, customer service, and speed of delivery ( I live in Italy)

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Most impressed with these wonderful towels

Most impressed with these wonderful towels. They are the best I’ve ever bought and their absorbency continues to develop which is most gratifying. I have followed the laundring instructions and the towels are remaining soft and fluffy. I have no hesitation in recommending them.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Like a warm cloud

The goose down duvet is like sleeping under a warm, but barely-there cloud, really lovely. Add to this the wonderful customer service I have had from Scooms, and it's a winning combination.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered some towels for our newly…

Ordered some towels for our newly renovated bathroom. These towels are so soft and luxurious. Ordered the sage green and cream which goes perfectly with my colour scheme.our scheme. They have washed up beautifully and even though they have been line dried they are still lovely and soft. Bought the bales as wasn’t sure how they would be but will be ordering more as I am so pleased with them. Also ordered 2 face cloths. I usually use muslin cloths for removing makeup but these are so much softer and great if you have sensitive skin. All arrived and quickly and well packaged. Nothing more to say other than can you make some hair wraps and possibly some bath robes.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Merino Wool Throws

I recently purchased two of the ‘Merino Wool Throws’ one for myself and one for my Mom, I am so pleased with them both.
The quality is great and the texture is really lovely and soft with a beautiful design.

I would highly recommend Scooms not only for their products but for their excellent customer service too! Jonathan & Emily are so helpful thank you so much!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic quality, worth every penny

I was really impressed with my new Scooms duvet. It is a perfect weight and wonderfully snuggly. I had been using a different brand of Hungarian Goose down duvet, also 2.5 tog and the two are incomparable.
I am a total convert to Scooms and bought the 9 tog from the clearance section of the website in preparation for winter. I see these as a great investment in my quality of sleep.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

100% cotton mattress protector

Top quality mattress protector that is made from all natural fibers and one that actually fits properly, without constantly coming away at the corners, especially when sitting up in bed.
If there is one slight caveat to being made from all natural fibres, it is the extended drying time due the absorbancy of the filling. But for us this isn't an issue, if we cannot get it dried out on the washing line, which is our preferred method (you just cannot beat freshly aired bedding) then it will simply go on low heat in the tumble dryer.
All in all, well worth the money.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

What a gorgeous all-seasons quilt


What a gorgeous all-seasons quilt. Replaced our old quilt - which I realised was over 20 years old. Lovely & light yet warm. Currently using the 9 tog but really looking forward to the 4.5 tog as the nights warm up. Feels very good quality.

19 June 2026
Unprompted review

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