Scent Outlet Reviews 

I ordered a couple of scents to slip in as stocking fillers. Understanding the boxes might be damaged I had armed myself with little chiffon gift bags to use instead. I was delighted to find that the boxes were perfect complete with cellophane. Such a bargain. Thanks again for your excellent service.

I have not received my order( ORDER SO9038S) placed on 6th of December.
I have been emailing your customer service as well, but nothing has been resolved yet!?
There is no phone number to contact, just the email address ,and when I click on the link given it says page not found !?
I really don't know if this website is a scam or not ! It's the first time I'm ordering from them and I really do hope that I would receive my order in time before Xmas or get a full refund . Very poor customer service !

Amazing deal!! Heavily reduced perfume due to the smallest damage to the corner of the box which was still perfectly sealed and plastic wrapped.

Fantastic scents at fantastic prices, not bothered about what the box looks like, have already recommended it to all my friends

Ordered 2 items, paid for both, only received 1. Contacted customer services, answered numerous repeated emails over 3 days, showing proof of receipt of 1 purchase only, same questions asked again. Waste of my time as well as theirs, raised complaint, and disputed through bank now, lesson learnt from this is to order 1 item at a time only

I bought a product that I use all the time, it was very cost effective and arrived even sooner than I expected.

This is a scam ordered from this co 3 weeks ago lv had any order sent to me

Fast service and exactly as described I would definitely use them again

It breaks my heart to give one star but this is due to an item advertised as 100 ml and receiving a 50 ml instead
Otherwise the product s are 100% genuine and usually just the cellophane has been taken off the product for a fraction of the original price

Very worthwhile order at an amazing price ! Very battered box ! But that's explained before you purchase ! The actual fragrance is in perfect condition .Thank you .I will use again 😃

Most of items are good value ,some others cheaper in other stores ,better delivery service than last year ,very quick delivery

Ordered a men’s gift set - it had 2 different batch codes. I only checked these because the colour of the Eau de Toilette Spray didn’t look like advertised and what I have seen in shops. Also the product I purchased based on what I saw online, had a silver tin gift box not a gold one, which was what I received.
Not impressed - I had already received 2 out of date batch codes products from a separate order. No response despite sending evidence over 7 days ago - luckily PayPal refunded my money. Avoid is my advice.

Good value for money, and qiick delivery

I have ordered numerous times from Scent Outlet both for me and my fiancé. This time around I didn’t receive one of my items even though I paid for it, a Burberry gift set. The delivery slip shows my gift set wasn’t even on the delivery packing slip. I contacted the company swiftly and they have me running around since you can only email them, they take 24+ hours to reply to every email just to ask me basic information I’ve already provided in previous emails. I used to swear by these guys but it seems if you are missing anything, prepare to jump through hoops which is so unfortunate.

Goods arrived quickly and were as described. The boxes were damaged so not really suitable as gifts but perfect for yourself!
Would definitely use again!

Great selection and amazing prices.
Something for everyone. Service 5 star.
I check this site before anywhere else.

If your buying for yourself it’s great as the perfume is perfect it’s just the box that’s damaged

Great products, fast delivery and great pricing