LEWIS Access  Reviews 

Great company great product ! Helpful and friendly delivery driver and customer service on the phone was perfect couldn’t be more pleased- Steve

From start to finish the customer service has been spot on from Lewis Access. We ordred a 10.2m tower for use by our faciltiies team at our Church and community centre ( high ceilings in places! ) we had delivered today what looks like a quality product, we've only built up a few sctions to try it out but we are really happy. Lewis's delivery driver was spot on as well !

Needed a Tower for some important site work urgently and after ordering on the Friday, the tower arrived up at my job on the Mondays morning.

Bang on what was advertised and delivered same week

Even with extra straps and bracing It’s a rickety design. Especially above 6.5m. One of the pins broke after about a week and other pins show signs of rust after two months. All in all a bit disappointing

I ordered a scaffolding tower on the evening of the 12th August and the website claimed delivery on the 15th August, although is does state "subject to stock and location". Perfect, I thought, a week of glorious weather to get my job done.
13th August got an e-mail with the title "Your order from Lewis Access is on it's way". Brilliant, I thought.
Then nothing.
I e-mailed on the 18th, and to be fair, recieved a reply back the same day stating a delivery date of 26th August or I can pay for a Courier to recieve it earlier. That is 11 days after the 15th and I'm expected to pay for a courier to get it before then. Thats not on.
Then on the 21st I recieved an e-mail saying delivery on Wednesday 27th August.
Wednesday came along and I was able to track the driver and he deliverd pretty much on time.
The quality of the scaffold tower is great, the delivery driver was a really nice chatty guy, however the weather has now turned from beautiful to torrential rain for the next week and a half, so I'm delayed even more due to the delivery delay.
A lot of people have mentioned delayed deliverys and the company have replied a few time that they will look into this, however it is obvious that is not the case.
If you can't deliver in the time shown on the website then don't say you can.
I feel 3 stars is fair, good quality tower, good delivery driver and a quick reply from customer services. Two stars dropped for delivery in 10 working days instead of the 2 that the website stated.
I was undecided wether to purchase this new tower or a good second hand Boss tower locally but chose the new one because it was likely to be delivered quickly.

I tried to purchase a scaffold tower today valued just under £2500. One thing that attracted me to this company was that they advertised free delivery covering the whole of the U.K. and they only used their own transport. I stay in mainland Scotland.
I spoke to their manager that still insists that they cover the whole of the U.K. I said that I would pay the extra £169.99 plus vat to get it delivered to Inveraray but they still won’t deliver and that they would get back to me with a price from a courier.
Very misleading advertisement.

I needed a scaffold tower for my work and of course shopped around then came across Lewis Access I couldn’t have picked a better company go on YouTube and see for yourself they will work with you to fit your requirements I did business with them twice and very happy.

Ordered a set of extension ladders off ebay and ebay stated they would arrive by 12th August. On the 12th of August I recieved a call from Lewis Access saying my delivery would be arriving in another week.
After explaining I needed these ladders in 2 days they shipped them to me by courier.
Ebay need to sort out their delivery times stating delivery is in conjunction with the suppliers.
Follow up call from Lewis Access was very much appriciated and the ladders were perfect.
Would recommemend this company to friends and family. Great service Lewis Access.
Poor service from Ebay though.

Admin team was extremely understanding of our delivery complications & the driver for our tower was friendly and helpful.

Lewis Scaffold service were very competitive with their pricing. Also very professional and obliging. They rigged my whole house for a paint job, didn't keep me waiting when I finished. I would recommend them to anyone.

Fast delivery and service.
Scaffold tower first class!

We had a fast turn around required for an order placed with Lewis. Lewis understood our needs and reassured us that our items wood be ready for collection the following day. Their products are great, the price point is spot on and the service is impeccable. What more could you ask for?

Great service called up on the Tuesday and the towers were ready for collection on the Monday.

Great service

Haven't actually used the tower yet, so cant speak about that aspect just yet, but assuming that its a quality product as promised, I would have to say that it all looks like great value for money. Delivered professionally and promptly.

I just purchases a brilliant set of 3 section 7 metre ladders from Lewis-Access Equipment on Ebay.They are brilliant quality.Very well shrink wrapped heavy duty plastic to protect a fast delivery.They would have cost me a 3rd more local at B&Q .Very happy to pass my purchase to my friends & family.Many thanks.

Really helpful and easy to order. Item was delivered on time thanks to the driver comunicating well.

Starting from an excellent and easy to use website the whole experience with Lewis Access was timeless.
Ordering was easy and the delivery on time.
I had 2 follow up calls from their sales team checking that everything was ok with their service which for me was priceless.
I will definitely be using Lewis Access again.

Goods delivered on time and in good condition