A very good experience all round … easy to use web site … good communications and updates (due to weather conditions). The mobile scaffold (LEWIS 250 Tower -1.8m x Single Width x 10.2m Platform... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are a Vintage Bus group who Paint buses as well as restoring the bodywork. We have bought two Scaffold Towers and two podium steps from Lewis Scaffold Towers, in recent years. The product i... See more
Company replied
The delivery was scheduled for a convenient time. All the tower bits as described. I haven't tried to erect it yet, however I see the tower is a professional one, as those I've been using at work for... See more
Company replied
Lewis Access are a great company to work with. I recently ordered a tower and realised I had selected the wrong size, which meant I needed to order additional parts. Their team was extremely help... See more
Company replied
Company details
Written by the company
We are family-owned and operated business based in London, specialising in the manufacturing of high-quality access towers and ladders. Proudly made in the UK, our products are built with precision and durability in mind. We deliver across the country using our own fleet of lorries, ensuring your order arrives safely! With a commitment to exceptional customer service, we are dedicated to providing reliable, British-made solutions that you can trust.
The Best Quality
Written by the company
- for the best prices!
- we never let you down
Our shipping promise
We deliver all our equipment ourselves
Service 100% Guaranteed, we do not use couriers, we deliver ourselves on our own lorries with our own drivers!!
Contact info
Units 1 & 2 Bellingham Trading Estate, SE6 3BX, London, United Kingdom
- 0800 043 2222
- info@scaffold-tower.co.uk
- www.scaffold-tower.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product from Lewis Access…
Great product from Lewis Access Scaffolding Tower. Really happy with the price and the quality. The driver was especially helpful, kept us fully informed with exact delivery times and made the whole process straightforward. Excellent service all round and would definitely use again.
6 May 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear you're pleased with the price and quality of the scaffolding tower. It's great to know the driver's helpfulness made the delivery process straightforward. We appreciate your positive feedback and would gladly assist you again.
Delay on expected delivery
Delay on expected delivery, but scaffold arrived , nothing missing all as ordered
7 May 2026
Unprompted review
Reply from LEWIS Access
We appreciate your order arrived complete. We regret the delivery delay you experienced and value your feedback.
The ordering process was very easy but…
The ordering process was very easy but the delivery was a bit slow, hence the 4 stars not 5.
29 April 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that the ordering process was easy. We appreciate your feedback and will look into our delivery times.
Excellent service f Demi
Excellent service f Demi
Ordered tower Friday was on site Monday am
Brilliant service
27 April 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you received excellent service and your tower arrived so quickly. Thank you for your brilliant feedback!
Great value scaffold tower
Great product at a reasonable price. Polite and helpful ordering by phone. Delivery could have been a bit quicker (3 weeks wait!). Delivery driver was efficient and did a great job keeping me informed of his delivery time.
31 March 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you find our product great and reasonably priced and that our phone ordering was helpful. We appreciate your feedback regarding the delivery timeframe, and we'll review our delivery process. We're glad the driver kept you informed.
Amazing customer experience
Demi Guirard has an amazing customer service. She advised and helped me choose the right tower and accessories with it. Hired tower was also delivered on time and picked up. Overall it was pleasure to do business with them and I will alway come back .
21 April 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the customer service you received and the prompt delivery and pickup. Thank you for your business; we look forward to serving you again.
Reply from LEWIS Access
We're happy to hear that you had a great experience with our prices, driver, and delivery service. Thank you for your positive feedback!
Quality products at good prices
Quality products at good prices. Delivered when stated. Delivery driver pleasant and helpful. Good comms from company.
22 April 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear you received quality products at good prices, delivered as promised. We appreciate your positive feedback about our helpful driver and comms.
Reply from LEWIS Access
We're happy to hear that you received a good quality product with quick delivery. Thank you for your positive feedback!
Lovely product
Lovely product - light weight, easy to assemble and manoeuvre. Delivered by the Lewis Access themselves by a driver knowledgeable about the product. Have used it confidently (I'm 96 kgs) for over a week.
20 April 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you find the product lightweight, easy to assemble, and maneuverable. We're also glad the knowledgeable delivery was helpful and that you're using it confidently! Thanks for your positive feedback.
Lewis tower experience
The delivery was on time and went well. The tower I purchased was a 1.8m x double width, platform height 6.2m. I am very pleased with the quality of the components and assembled the tower is robust and feels secure. Assembly is easy and straightforward. I would definitely recommend this product
14 April 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that the delivery was on time and that you are pleased with the tower's quality and ease of assembly. We appreciate you recommending our product and your positive feedback!
Great service throughout from the team…
Great service throughout from the team at Lewis Access. Friendlest delivery driver I can remember - great communication and nothing too much trouble.
Oh, and the product is spot-on.
15 April 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you had such a positive experience with our team! It's great to know our delivery service and product met your expectations. Thanks for your feedback.
Scaffold tower
From purchasing the tower to delivery seamless brilliant very nice equipment recommend this company highly
6 April 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that your experience, from purchasing to delivery, was seamless. We appreciate your recommendation and positive feedback on our equipment.
Good service after initial order confirmation
I had to email to get an initial update on my order which should have been sent to me vs chasing, but after that service and delivery was good
27 March 2026
Unprompted review
Reply from LEWIS Access
We appreciate your feedback and are sorry our initial communication fell short. We're happy the service and delivery met your expectations afterward.
Scaffold order
very easy from order to delivery service was first class
15 April 2026
Unprompted review
Reply from LEWIS Access
We're glad you found ordering and delivery easy and first class. Thank you for your positive feedback; we appreciate it.
Great product, great service, can't ask for more!
Great product, great service, can't ask for more.
I ordered from Lewis because I prefer to order direct from the manufacturer and really appreciated the service and ability to buy spares.
Delivery was great, they communicated well when there was an issue and still delivered on time!
Highly recommended
8 April 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you had a great experience with our product and service! We appreciate you choosing to order directly from us and are glad our communication and delivery met your expectations. Thank you for the recommendation!
Awesome service
Awesome service, awesome product.
The staff were incredibly friendly and helpful.
Strongly recommended.
25 March 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you enjoyed our service and product! We appreciate your kind words about our team and your recommendation.
Reply from LEWIS Access
We're happy to hear that you had a great experience with our quick delivery and responsiveness. Thank you for your positive feedback!
Great service
Dealt with Chloe, Quick and easy to order.
We will continue to use them.
18 March 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that your order experience was quick and easy. Thank you for your continued business; we appreciate it very much!
Horizontal and vertical poles
Ordered at 1000hrs picked up at 1130 very impressed.
24 March 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you were impressed with our prompt service. Thank you for your positive feedback; we appreciate it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.