This company seems to be tied in with the office crowd. Both with negative reviews and feedback about poor customer service. My experience Give this company a miss. 2 faulty chairs, slow delivery. P... See more
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With in a few hours of having made our purchase online, we recieved a telephone call to let us know our order would arrive on Friday. Stayed in all day, nothing arrived !! nothing arrived Saturday... See more
We was not happy with the mess that was left behind by the fitters and also they maked our wall by leaning the box against our cream wall. We had an order from you before and the last fitters were ver... See more
Company replied
Saxen run business under another name called Loopspace, it is the same people and warehouse. They took my money on 3/1/25 and after 5 unanswered emails, 5 phone calls where no one called me b... See more
Company details
Written by the company
Saxen Ltd. offer a wide range of office furniture including office chairs and office desks, glass desks, oak computer desks, computer hideaways and a large selection of office storage from bookcases to filing cabinets, all with free delivery UK mainland. We pride ourselves on our excellent customer service and our Sales staff are fully trained to offer advice on the products we sell.
Contact info
Riverbank Mill, 2 Stoneygate Road, KA16 9BN, Newmilns, Ayrshire
- 0845 652 2347
- info@saxen.com
- www.saxen.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Best Chair I've ever had.
I have had many different chairs in recent years but this one absolutely excels in all departments. Looks good, feels good and was an absolute dream to assemble.
Teknik Visitors Chair
Excellent service. Matched price from another company. No problems!!
Very speedy delivery. Would definitely use again & highly recommend!!!!
Thanks for such a smooth speedy transaction.
The star rating is well deserved .
The quality of the product , communications and the delivery service met all expectations - a great company to deal with .
good products, decent pricing and good customer service
only critism of the product is the lead time to fix a faulty side filer, that wasn't properly tested by the installers and requires fixing / replacing...had to wait as long as for the furniture for delivery. lead time for my main delivery longer than quoted.
Friendly and Efficient
I found the service to be excellent, seamless and friendly. Communication was efficient and timely.
Outstanding Services & Advice
This is the second time we have asked Saxen Ltd for help with our offices and we must say they have in both occasions been terrific.
We wanted something bright and modern for our Ayrshire office however didn't have much room Alison from Saxen reviewed our sizes and came up with a new French furniture that would not only maximized our area gave us the modern twist that we needed.
Keep up the good work Saxen and again thank you for your help.
Absolutely No Complaints
Very pleased with all aspects of my purchase. Ordering was easy, delivery within the stated time, delivery driver very helpful and pleasant.
The piece of furniture is excellent, well made and nice looking.
Would have no hesitation in recommending this company.
Great service, fast delivery.
Office chair came in good condition, easy to understand instructions and we'll made item . Thanks Saxon
Well Pleased
Selected this unit on-line Good web site
After 15 working days phoned re delivery
Helpful staff made contact with suppliers
who then phoned me back advising delivery in 48hours.
Unit received within 24hours.
Very happy with Quality ofdesk
Maja Camden Oak/High Gloss White Computer Desk
Excellent service from start to finish.
Saxen ltd were the cheapest place i could find the Maja Camden Oak/High Gloss White Computer Desk, Very good quality desk.
Delivery company phoned to arrange a delivery day and i also received a phone call in the morning of an expected delivery time.
Highly recommended and would definitely use again.
Corner desk
Excellent product, excellent service. An extremely satisfied customer.
good quality item
I was most pleased with the Maja Exeter Oak & White Computer Desk I bought from Saxen Ltd.(UK) It's a robust and good looking piece of kit which came with reasonably clear and concise instructions enabling me to assemble it in an afternoon. My only criticism really is that the units printer shelf was too small for my largeish printer. I therefore fitted a larger shelf just above it, mounting it on a pair of extra long ball bearing steel drawer slides which enables me to pull it out far enough to access the printer whenever I need to..which now makes this unit absolutely perfect..!!
A good value product.
I was delighted with the design, precision of manufacture and final appearance of my computer desk.
Excellent service
Excellent service, solid product delivered in accordance with timetable and well managed. Thank you.
Excellent
very helpful staff, ordered and delivered promptly.
I stay in North East of scotland so I find problems in receiving deliveries but no problems experienced will definety recommend.
Fabulous desk - exactly what I wanted
Found Saxen while searching for 'large desks' on the Internet. I could chose the size and finish I wanted and the desk was delivered in 10 days as promised and it is exactly what I wanted, contemporary leg style and very easy to assemble, I am very pleased with my choice and would recommend the product and service.
Best price and delivery l
Ordered a Maja Desk, it was best price around and best company to deal with, delivery guys were helpful too, would use Saxen again
New ergonomic chair for home study sorted
I phoned Saxen on Monday having seen the range of chairs on their website, but was unsure which model to go for. Alison was very helpful in helping me to choose the right model, checked stock and had it delivered within 2 days - brilliant service and would definitely use again.
Excellent service
From choosing my desk through to delivery I found Saxen to be thorough and professional.
Saxen go the extra mile
I went to their website because I was buying new office furniture, and saw they had a very good range. I suspect I was an unlucky customer for them, since the first desk arrived damaged, and the second came with some screws missing. Throughout the process, they were incredibly patient and responsive. I'll definitely go back to them next time I'm buying anything.
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