Sarabec Ltd Reviews 625

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.

Rated 5 out of 5 stars

Initially uncertainty and not knowing much about product queries were clarified clearly and concisely. The product 'cm-BT2 bluetooth neckloop' was delivered on time and after charging was fitted and... See more

Rated 4 out of 5 stars

If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan... See more

Rated 5 out of 5 stars

Artone MIC device works very well. Connects to my hearing aids automatically and transmits sounds at high sensitivity. Purchase experience was very easy and Sarabec staff very helpful. Tried the devi... See more

Company details

  1. Hearing Aid Store
  2. Appliance Store
  3. Disability Equipment Supplier

Written by the company

Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues. Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work. Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.

Unrivalled Unlimited Sales and Technical support

Free standard shipping

Free standard shipping
One month money back guarantee. All products with at least 1 year guarantee

Contact info

4.8

Excellent

TrustScore 5 out of 5

625 reviews

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Rated 1 out of 5 stars

Not as adjustable as advertised

I ordered the Snoozeband deluxe as it was advertised as being adjustable in size. However on adjusting it to fit and stay in place, the speakers, which are fixed in one place( I checked with customer service as to whether they were able to be moved….NO!), we’re nowhere near my ears. Speakers correctly positioned over my ears meant the band slipped to around my neck.
I contacted the company re a refund but was surprised to learn I would not be reimbursed for postage and had to pay postage again to return this unsuitable item. Total postage £15 , which puts up the cost for nothing fairly high.
Disappointed. The gentleman who dealt with my query at Customer Service was however, helpful and apologetic.

31 July 2023
Rated 5 out of 5 stars

Impressive service!!

Impressive service!!! We urgently needed a room loop system, so I found Sarabec online, gave them a call, ordered it online straight after, and within a couple of hours I received a tracking number from parcel force, then I received it less than 24hours after... Highly recommended... many thanks Sarabec 😊

26 July 2023
Rated 5 out of 5 stars

Great

Great - with these being portable they have helped me so much, different sound settings and flashing light assist me with knowing when someone is at my door! 5*

12 July 2023
Rated 5 out of 5 stars

The battery is faulty

The battery is faulty. Rang to report it & was told I would get a call back by some lady after she came bk from lunch. No call to date !!!! Very poor

9 July 2023
Rated 5 out of 5 stars

Fantastic product

Fantastic product! Worked straight out of the box with minimal set up. Given the position of the loop, I can now hear the TV in the kitchen rather than pausing live TV, when I leave the living room, to make a cuppa. My audiologist recommended a loop system but warned it may still be muffled in use but I have found this product to have exceptional clarity.

Edited to add: Product was the LA240 loop system.

15 June 2023

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