Sarabec Ltd Reviews 625

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.

Rated 5 out of 5 stars

Initially uncertainty and not knowing much about product queries were clarified clearly and concisely. The product 'cm-BT2 bluetooth neckloop' was delivered on time and after charging was fitted and... See more

Rated 4 out of 5 stars

If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan... See more

Rated 5 out of 5 stars

Artone MIC device works very well. Connects to my hearing aids automatically and transmits sounds at high sensitivity. Purchase experience was very easy and Sarabec staff very helpful. Tried the devi... See more

Company details

  1. Hearing Aid Store
  2. Appliance Store
  3. Disability Equipment Supplier

Written by the company

Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues. Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work. Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.

Unrivalled Unlimited Sales and Technical support

Free standard shipping

Free standard shipping
One month money back guarantee. All products with at least 1 year guarantee

Contact info

4.8

Excellent

TrustScore 5 out of 5

625 reviews

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Rated 5 out of 5 stars

Hearing Loud and Clear

The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.

16 April 2025
Rated 5 out of 5 stars

Refund honoured.23/4/2025

Although my purchase did not end up as suitable, mainly due to my excessive hearing loss, the customer service I received was excellent, and the refund promised was prompt.Obviously a company to trust.

18 March 2025
Rated 5 out of 5 stars

Excellent service and help with…

Excellent service and help with selecting ideal telephone for me and for producing excellent product
Excellent tireless help with advice on use of the cproduct and for my setting up queries
Thank you

10 April 2025
Rated 5 out of 5 stars

Brilliant products that change lives

Brilliant products that finally provide a solution to help my 91 year old mother hear what we are saying... it's been a game changer since starting to use the products that you have provided - Thank you

27 March 2025
Rated 5 out of 5 stars

Loop LA240

Renewed system with new box. Straight swop. No remote control with the new sets so have set up using a smart plug which works just fine.

16 March 2025
Rated 5 out of 5 stars

Very good experience with Sarabec

Recently purchased 2 sets of headphones to help with my hearing impairment. Bryn in technical was very knowledgeable and helpful which gave me confidence as a first time customer. Happy to recommend Sarabec.

9 March 2025

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