The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Initially uncertainty and not knowing much about product queries were clarified clearly and concisely. The product 'cm-BT2 bluetooth neckloop' was delivered on time and after charging was fitted and... See more
If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan... See more
Artone MIC device works very well. Connects to my hearing aids automatically and transmits sounds at high sensitivity. Purchase experience was very easy and Sarabec staff very helpful. Tried the devi... See more
Company details
Written by the company
Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues. Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work. Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.
Unrivalled Unlimited Sales and Technical support
Free standard shipping
One month money back guarantee. All products with at least 1 year guarantee
Contact info
15 High Force Road, TS2 1RH, MIDDLESBROUGH, United Kingdom
- +44 1642 247789
- mail@sarabec.co.uk
- www.sarabec.com
Many thanks
There was a mistake regarding the address which was rectified immediately. The communication with customer service was great. My mother is really happy with the phone and can hear conversation much better now. Thank you.
28 September 2024
I have just had the sonumaxx installed and it is perfect.
I have just had the sonumaxx installed by Merseyside Society for Deaf People. It is absolutely amazing!
10 October 2024
Unprompted review
I got the item sooner than exspected…
I got the item sooner than exspected many thanks.
29 September 2024
Easy ordering and fast delivery
Easy ordering and fast delivery. What could be better.
23 September 2024
Phone for advice on a product
Phone for advice on a product, very helpful lady. Ordered on line as there was free postage on there.
Arrived 3 days normal,post
18 September 2024
fast delivery, great product
fast delivery - great product (curved wake n shake clock)
5 September 2024
Worked first time
12 September 2024
Purchased the iLuv Smartshaker 3
Purchased the iLuv Smartshaker 3, already had the Smartshaker 2 which I Purchased from Sarabec Ltd some years ago. The 3 is easier to set the alarm and a better vibration. Being nearly profound deaf, Sarabec Ltd has some excellent products at very competitive prices and excellent after sales service
6 September 2024
Excellent Service
Excellent advice from Shaun and Bryn and I am very pleased with my purchase which is ideal for my purposes. Many Thanks
3 September 2024
Bought the Shaker3
Bought the Shaker3 - brilliant especially when can get woken up by video calls during the night. Good vibrating alarm clock too.
18 August 2024
Good help and advice
18 August 2024
Excellent service
Excellent service. Speedy delivery and goods in perfect condition well packaged.
23 August 2024
Excellent service did not wait long to…
Excellent service did not wait long to receive the hearing device back. Explained the faults cost of repair reasonable.
13 August 2024
Quick delivery
I ordered the doorbell on a Thursday and it was delivered on Saturday, well within the time stated.
8 August 2024
Brilliant!!!!!! We have been Sarabec customers for a…
We have been Sarabec customers for a long time.
They are an excellent company, reliable, knowledgable, helpful, there is a man called Shaun who is brilliant, so helpful, but there are also other staff, a lady called Sharon and more who make dealing with them a pleasure!
15 August 2024
Excellent
Excellent - Chris absolutely knew his topic and very clearly explained all the sensory equipment in a way for us all to understand. Highly recommended.
14 August 2024
Spoke over the phone with a very…
Spoke over the phone with a very helpful gentleman before buying phone for my elderly aunt. Item arrived very quickly
7 August 2024
Great price and fast delivery
I bought 2 additional handsets for Geemarc Amplidect 295. The price was 20% lower than competitors and the delivery was fast.
2 August 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.