Sahara BBQs Reviews 

285
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, customers overwhelmingly had a great experience with this company, consistently praising the high quality and sturdy build of products, alongside excellent service from helpful and responsive staff. Many people also commend the fast and efficient delivery, often arriving well-packaged and sometimes earlier than expected. However, some people mentioned experiencing delivery problems, such as receiving incorrect items or facing significant delays without proper communication. A small portion of people also felt that some products arrived with minor damage, like dents or slight frame issues, or developed problems such as rust or mould after use.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with their... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

People report positive experiences with quality, often highlighting the excellent value for the price and... See more

Service

Clients share positive opinions on service, consistently highlighting excellent and professional... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more

Company replied

Rated 5 out of 5 stars

Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part. Initially contacted the company as was kept... See more

Rated 5 out of 5 stars

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more

Company replied

Rated 5 out of 5 stars

We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately c... See more

Company replied


Company details

  1. #1 of 2 best companies in Manufacturer

Written by the company

Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

285 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(285)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

I own a Provence portable gas heater…

I own a Provence portable gas heater for some years now.However the burner unit was at the end of its time with the mesh was burnt at the bottom of the burner. I could not afford to purchase a new heater. I looked around on the web to see if I could get a new burner unit and discovered Sahara BBQs had complete replacement units. I looked at their video on line on how to remove and install a new burner. I ordered a new burner unit which arrived inside the stated time, well packed in a sturdy cardboard box. I have just installed the burner unit and I am well pleased as it was so easy to remove the old unit and install the new unit. Any one could install this unit, I did and i'm 76 years old.

8 January 2025
Unprompted review
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your review of our Sahara product.

We are happy that you found the part easy to replace and that the instructional video was of help.

Sahara Team

Rated 4 out of 5 stars

Order replacement heat reflector for…

Order replacement heat reflector for the patio heater after it had fallen over in a storm. Also ordered new rain cover as the old one ripped. Would give four stars but thought it strange the heat reflector came without any screws and was luckily able to reuse them from the old reflector. Other than that products were good and delivered quickly.

6 January 2025
Unprompted review
Rated 4 out of 5 stars

Provence calor gas fire

Having bought a Provence calor gas fire some years ago that developed a fault,I had some difficulty in locating the manufacturers, but once I found Sahara BBQs I found them to be very efficient and helpful.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Sahara X475 BBQ Cover

We have had a Sahara X475 BBQ for couple of years now but the cover that went with it was 2 separate ones & didn't fit properly.
The new custom fit one is great, covers both BBQ & trolley together, no flapping covers anymore.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Parts for Provence Heater

Ordered a new thermocouple for my Provence Calor gas heater.
The lady on the phone advised me as to what exactly I needed and sent me a link to a guide to replacing the unit.
Arrived by Parcel Force and fire is now up and running

10 October 2024
Unprompted review
Rated 5 out of 5 stars

I had the BBQ already and originally…

I had the BBQ already and originally had an extra large cover as that was all the shop I bought the BBQ from had, that lasted three seasons so I went online to get a replacement and Sahara custom fit for my BBQ which I purchased, bit more expensive but perfect for the winter as its a snug fit over the two side pieces so won't fly off like the original one I had. Great piece of engineering in the design and keeps everything dry and protected from the elements

7 October 2024
Unprompted review
Rated 5 out of 5 stars

I already had the Barbecue

I already had the Barbecue, couldn’t get the cover or accessories from local stores, went on line and found all these treasures. Delivered quick and very reasonable prices.
A joy to use

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Sahara Mini BBG

Bought my Sahara Mini-bbq from Outstyle Mount Usher Gardens. The staff are so helpful and they stock a lot of Sahara Barbecues which are also a local company .Love my Mini BBQ .

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Enjoying my Sahara X450 BBQ despite the rain

I ordered Sahara X450 BBQ and it was delivered with in a reasonable time. It would be good to get more updates on the delivery. Unfortunately, there were a couple of faulty bolts, but the Customer team at Sahara were prompt and helpful to resolve my issues. No problem with that, it's only the weather. I wish I could spend more time out cooking. Highly recommend the BBQ as it works really well, looks and feels premium.

5 May 2024
Rated 5 out of 5 stars

Compared Sahara with competition and…

Compared Sahara with competition and decided on Sahara X450. Very happy with their service, quality of product and performance of product. Even heat distribution & good controls to adjust output. I'm very happy with my Sahara X450 and would highly recommend this Barbecue. The cover is excellent also.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Rapid Assembly it was!

Bought Sahara Rapid Assembly Plus Gas BBQ from Dobbies, reduced from £169 to £135. Pretty rapid assembly, my own 'skills' slowed the process - wheels put on diagonal legs rather than two on one side !!!! .. This looks good and works really well, easy to move into shed for storage. Very pleased and would highly recommend.

16 June 2024
Unprompted review
Rated 5 out of 5 stars

New heaters for old

My second refurb of a Provence portable gas heater. After renewing one for my log cabin last year, I bought another heater 2nd hand which wasn't working. Because of my previous success, I knew that ordering a replacement heat chamber from Sahara would do the trick. And it has! After a speedy delivery of only 3 days, I was able to fit this and turn the old heater into a new one, for less than 1/2 the price. Magic, just like Aladdin's lamp😁

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Sahara S350 BBQ

Excellent quality and very clear & easy assembly instructions. Easy to use and maintain and clean. We use a number of time ever week.

15 June 2024
Unprompted review

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