Sahara BBQs Reviews 

285
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, customers overwhelmingly had a great experience with this company, consistently praising the high quality and sturdy build of products, alongside excellent service from helpful and responsive staff. Many people also commend the fast and efficient delivery, often arriving well-packaged and sometimes earlier than expected. However, some people mentioned experiencing delivery problems, such as receiving incorrect items or facing significant delays without proper communication. A small portion of people also felt that some products arrived with minor damage, like dents or slight frame issues, or developed problems such as rust or mould after use.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with their... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

People report positive experiences with quality, often highlighting the excellent value for the price and... See more

Service

Clients share positive opinions on service, consistently highlighting excellent and professional... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more

Company replied

Rated 5 out of 5 stars

Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part. Initially contacted the company as was kept... See more

Rated 5 out of 5 stars

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more

Company replied

Rated 5 out of 5 stars

We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately c... See more

Company replied


Company details

  1. #1 of 2 best companies in Manufacturer

Written by the company

Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(285)

113 reviews in the last 12 months

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Rated 2 out of 5 stars

Communication would be appreciated

I am disappointed that we have heard nothing from Sahara since receiving an email confirming purchase a week ago. No indication at all of delivery timeline.

27 March 2026
Sahara BBQs logo

Reply from Sahara BBQs

Apologies for not keeping you up to date with your delivery details. We endeavor to improve this process going forward.

We hope you enjoy using your bbq.

The Sahara Team

Rated 5 out of 5 stars

Quick Delivery

Delivered very quickly and was well packaged. The heater was easy to assemble, though it is quite tall so couldn't put the canopy on in the garage.
Ordered the cover a few days later and that also arrived quickly.
Just need some decent weather to get out in the garden now.

26 March 2026
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Reply from Sahara BBQs

Hi Paul

Thank you for your 5 star review. We hope you will enjoy using the heater.

The Sahara Team

Rated 3 out of 5 stars

Goods arrived quickly but one of the…

Goods arrived quickly but one of the bbq’s was badly damaged. I emailed the company but have yet to hear back from them.

23 March 2026
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Reply from Sahara BBQs

Hi Tony

Thank you for taking our call yesterday morning and clarifying with us what email address you tried to use, we hope we have resolved the issues and that the replacement parts are on their way to you.

Apologies again.

The Sahara Team

Rated 5 out of 5 stars

Great quality

Great quality!
Plenty matching accessories.

21 March 2026
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Reply from Sahara BBQs

Hi
Thank you for your 5 star review. We are glad to hear you are happy with your purchase.

The Sahara Team

Rated 5 out of 5 stars

Sahara s350 gas bbq

Stunning piece of kit solid and perfect height have bought the extras all are strong going to last along time worth paying for the Sahara s350

9 March 2026
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Reply from Sahara BBQs

Hi

Thank you for your 5 star review. We hope you enjoy using your new S350 BBQ and accessories.

The Sahara Team

Rated 5 out of 5 stars

Great service quick delivery

Great service quick delivery. Easy to assemble with clear instructions. Highly recommended.

7 March 2026
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Reply from Sahara BBQs

Thank you for your 5 star review. We are glad that you are pleased with BBQ

The Sahara Team

Rated 5 out of 5 stars

Mini BBQ

Mini BBQ
Quick delivery, great choice of colours, prompt to answer any questions before we purchased.
We have bought before from Sahara and wouldn’t hesitate to buy again.
Thank you.

18 February 2026
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Reply from Sahara BBQs

Thank you for your 5 star review, we hope you enjoy using your mini bbq

The Sahara Team

Rated 5 out of 5 stars

A bright beacon

So helpful ánd friendly to deal we both topped off with. extremely prompt despatch and delivery (2 days from start to finish...well done).

14 February 2026
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Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Wheels for calor provance gas heater

Hi, I had been trying to find some wheels for my calor provance gas heater, I tried a couple of suppliers of castor wheels but no luck until one of them give me the email of the UI Group in Ireland
I emailed them and they got back to me pretty quickly with the items I required, they sent them by courier and I got them in a few days
Very good service and reasonably priced including delivery
Just wanted to mention Karen and Elaine, thanks girls,
Patrick

5 February 2026
Unprompted review
Sahara BBQs logo

Reply from Sahara BBQs

Hi Patrick

Thank you for your 5 star review, we are so glad that you are happy with your purchase

The Sahara Team

Rated 5 out of 5 stars

Wrong product sent initially but brilliant recovery!

The wrong cover for BBQ was sent initially, but after one phone call to customer service the correct one was despatched and is a perfect tailored fit. Told not to return incorrect cover which saves so much hassle, so over all a great recovery by Sahara and a happy customer!

7 February 2026
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Reply from Sahara BBQs

Hi John

We are so happy we were able to rectify our error with your order, and that you are pleased with your new BBQ Cover.

The Sahara Team

Rated 5 out of 5 stars

Wrong order sent out (gas canisters for…

Wrong order sent out (gas canisters for portable BBQ) but once contacted correct order sent out immediately. Very quick response. Thanks

4 February 2026
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Reply from Sahara BBQs

Padraig

Apologies again regarding the mix up on your order, we are glad we were able to rectify the issue

The Sahara Team

Rated 5 out of 5 stars

X450 barbecue

My partner ordered us the X450 barbecue along with some accessories. Delivery was something like 7-10 days but it came the same week. Packaged really well and looks the part. A few extras were thrown in with our order which was a great surprise as we ordered one type of wood chips and received another to try for free which we had considered buying. You can just tell this is high quality.

4 February 2026
Unprompted review
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review, We hope you enjoying your barbecue.

The Sahara Team

Rated 5 out of 5 stars

I think I’ve just about tried every…

I think I’ve just about tried every barbecue going The always seems to be a little niggles with everything but this one seems to tick all the boxes. We use the barbecue most days even in the winter even Christmas Day and after 12 months even the big names are nearing the end of the days in terms of build quality and quality of materials. The build quality of this barbecue is supreme and the burners have come away from the norm and the heat distribution is fantastic so early days yet that see how long it lasts but it’s looking like the best so far.

29 January 2026
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Reply from Sahara BBQs

Thank you for your 5 star review, we hope you continue to enjoy using your Sahara barbecue

The Sahara Team

Rated 5 out of 5 stars

I ordered online some parts for my BBQ…

I ordered online some parts for my BBQ and they arrived to me within a few days.

Great quality products - I have no hesitation in recommending Sahara to anyone.

Martin Johnson

18 January 2026
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Reply from Sahara BBQs

Thanks for the 5 star review

The Sahara Team

Rated 5 out of 5 stars

Great customer service

My barbecue order came quickly.
There was slight damage to part of the frame, nothing significant. Sahara were very apologetic and helpful in making things right.
Overall I'm very happy.

11 January 2026
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Reply from Sahara BBQs

Thank you for your review, we are glad that we were able to rectify your issue.

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