Safetybrands Reviews 

75
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Bought a pair of trainers which I returned tracked return. No refund received no acknowledgement of return never answer an email never answer the phone and if you leave a negative review on their webs... See more

Rated 5 out of 5 stars

I work on the railway and these are far more comfortable shoes than what’s provided for me, plus they conform to the standards required for my PTS. They’re much nicer in hotter weather too, as my feet... See more

Rated 5 out of 5 stars

Purchased another pair of safety trainers. Safety Brands always delivery in quality and customer service. Had a question before i purchased and they were able to answer swiftly and quickly. Always... See more

Rated 5 out of 5 stars

Started a new job got told about this site for great work shoes I ordered a pair of the trainers so comfortable to wear as I am on my feet all day had the shoes a few months had a slight issue call... See more

3.8

Great

TrustScore 4 out of 5

75 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(75)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What customer service?!?!

Ordered a pair and received a tracking number a few days after, checked tracking number a few days after that to find it saying delivered, I was in all day and no one knocked, I even got my normal post through the door, all their customer service keep replying with is rm shows it delivered, and can you talk to your postman! They won't even contact rm to see where driver allegedly delivered or left the item! Very poor customer service

25 June 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Take caution with this company! I bought the shoes via their add on the Facebook, but they were too big and too heavy. I sent the shoes back but did not get my refund. Their customer service was non existing. All my emails were just ignored. All my reviews on their Facebook were immediately deleted by them! Only after putting the review on the trustpilot and threatening with Trading Standards they eventually contacted me and refunded the money.

11 January 2021
Unprompted review

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