Safeguard UK Reviews 

6,636
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the entire phone process is remarkably smooth, well-organized, and very easy to understand. Consumers also appreciate the user-friendly website and consistently find that the insurance quotes offer reliable coverage at very competitive and affordable prices. However, some people mentioned that renewal quotes could be significantly higher compared to previous years and sometimes include unexpected additional service charges. A few reviewers also noted difficulties interacting with automated online systems or experienced technical website issues when trying to successfully complete their insurance transactions.

What people talk about most

Price

Clients share positive opinions on price, noting that policies offer great value and competitive quotes for... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the online process is smooth, well... See more

Service

People report positive experiences with service, highlighting great prices, straightforward policies, and... See more

Website

Customers consistently note positive experiences with website, describing the online process as smooth, well... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful. Good value compared to other companies. Also recommended by consort motor homes, said they are really good if you need to make a claim. Very easy to understand when arranging over the... See more

Company replied

Rated 5 out of 5 stars

Before I purchased this I tried another company and found it to complicated to complete I abandoned this and went to this firm and it was easy so the other firm lost a sale . Although I am a pensione... See more

Company replied

Rated 5 out of 5 stars

The lady that I spoke to was so pleasant, friendly and helpful. She ensured all details were taken and sorted whilst applying for the quote, and helped to answer every question I had throughout the pr... See more

Company replied

Rated 5 out of 5 stars

Very helpful and very easy. In times where you just want something done, to speak to a real person and get things sorted was very so refreshing. Not experienced thankfully how a claim is handled but i... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.

Safeguard UK

Written by the company

We understand caravan, motorhome & home insurance

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,636)

2,191 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A first class service.

8 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write a review about your experience.

It is wonderful to know that you received top-tier care and were so happy with the support provided.

Please feel free to reach out if you ever require any extra assistance from us.

Kind regards,
Vicky @ Safeguard.

Rated 5 out of 5 stars

Good insurers for motorhomes.

Really good correspondence from the team when answering my questions on the phone.

7 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us your feedback.

It is brilliant to hear that our team provided such helpful and clear answers during your call.

Please reach out to us if you ever require any additional support.

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Nice and easy

Nice and easy. Thank you.

1 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to share your feedback with us.

It is brilliant to hear that you had such a smooth experience and managed to secure a deal that suited your budget.

If there is anything else we can do to support you, please reach out to our team.

Kind regards, Kirsty @ Safeguard

Rated 5 out of 5 stars

Good service, good price

I received a good price and it was easy to switch, thank you

1 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

It is fantastic to know that you secured a great value deal and found changing your provider to be a seamless process.

If you ever need any further help, please head over to our online contact page where our advisors will be delighted to assist you.

Kind regards,
Rachael @ Safeguard

Rated 5 out of 5 stars

Affordable

Affordable, simple, pricing with additional insurance features

2 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for leaving us a review.

It is brilliant to hear that you found the costs so manageable, the process straightforward, and that you were able to include extra options to customize your cover.

If you ever need a hand with anything else, our team is always ready to assist.

Kind regards,
Rachael @ Safeguard

Rated 5 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for leaving us a review.

It is great to hear that you found our team top-rated and felt you received great value for money.

If you ever need anything else, please feel free to contact us.

Kind regards,
Rachael @ Safeguard

Rated 5 out of 5 stars

Very competitive price explained…

Very competitive price explained everything Very well

8 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you were pleased with our affordable policy rates and found our explanations clear and straightforward.

If there is anything else we can do for you moving forward, please feel free to reach out to our team.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Easy to use to have right insurance for…

Easy to use to have right insurance for us

7 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write a review.

It is brilliant to hear that navigating our setup was so straightforward and that you secured the right motor policy for your needs.

If there is anything else we can do to assist you, please reach out to our team at any time.

Kind regards, Tahara @ Safeguard

Rated 4 out of 5 stars

Very easy easier than other sites

Very easy easier than other sites

28 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for leaving a review about your experience.

We are delighted that you found our site so straightforward to navigate compared to other options.

Please get in touch if our team can be of help with anything else.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Very good service

4 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write us a review.

It is lovely to read that you had such a smooth experience with our team.

If you ever need a hand with anything else, please don't hesitate to reach out.

Kind regards,
Rachel @ Safeguard

Rated 1 out of 5 stars

**PLEASE READ** Don’t buy!!

**YOU MUST READ** They’ve started a new review site because of their reviews on their original one!! PLEASE PLEASE Read their reviews on Safeguard UK insurance. They’ve merely taken ‘insurance’ off to start again and be rid of their reviews!! Shocking!

12 August 2026
Unprompted review
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review. We're sorry to hear that you've been left feeling disappointed.

We understand the importance of trust when choosing an insurance provider, and we value all customer feedback. Our aim is always to provide a positive experience for our customers, and we're sorry that we've not met your expectations on this occasion.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.safeguarduk.co.uk/contact-us

Thank you again for sharing your thoughts.

Kind regards,

Chelsea @ Safeguard

Rated 1 out of 5 stars

Renewal Rip Off

Hi,
I have turned off automatic renewal with this company as, your renewal quote was astronomical compared to last year’s price. Talk about taking the elderly for a ride, no claims made and yet an increase of nearly £700 !!!!!
Take care people, check your renewal is turned off and check out Compare the Market, by doing this it has saved me a hefty sum.
I have now insured my home elsewhere for a sum of £138.41 instead of your quote of over £700 for exactly the same cover.

Regards

Mary Griffiths

4 September 2026
Unprompted review
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review.

We're sorry to hear of your disappointment regarding your renewal premium and appreciate how concerning a significant price increase can be, especially when you haven't needed to make a claim.

Renewal prices are calculated using a range of factors and can change from year to year due to market conditions, claims trends, and individual policy circumstances. We understand that this can sometimes result in premiums that are higher than expected.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.safeguarduk.co.uk/contact-us

Thank you for considering us, and we're sorry we weren't able to offer a more competitive renewal quote on this occasion.

Kind regards

Chelsea @ Safeguard

Rated 5 out of 5 stars

A new customer

It was easy to navigate through the questions, I had to edit some answers, and found it easy to do. Very pleased with the process.

6 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write us a review.

It is brilliant to hear that you found going through the setup so simple and that modifying your details along the way was completely straightforward.

If you ever require further support from us in the future, please feel free to reach out.

Kind regards,
Rachel @ Safeguard

Rated 5 out of 5 stars

Searched for insurance an this was a…

Searched for insurance an this was a great price ,easy to sort

5 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for sharing your feedback with us.

It is wonderful to hear that your search turned up such a competitive premium and that getting your cover set up was completely hassle-free.

Should you need any support from us going forward, please feel free to get in touch.

Kind regards,
Rachel @ Safeguard

Rated 3 out of 5 stars

Getting through to speak to a agent…

Getting through to speak to a agent was to long .

29 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave a review.

We're sorry to hear that you experienced a long wait when trying to speak with one of our agents.

We understand that when you need assistance, being able to reach us quickly is important, and we're sorry that we didn't meet your expectations on this occasion. We're continually reviewing our services and customer feedback to help improve the experience we provide.

www.safeguarduk.co.uk/contact-us

Thank you for sharing your comments. We appreciate your feedback and hope to provide a better experience in the future.

Kind regards

Chelsea @ Safeguard

Rated 5 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write us a review.

It is brilliant to hear that setting up your cover was such a straightforward task and that you found our premiums so competitive.

If you ever need any assistance in the future, please feel free to reach out.

Kind regards,
Rachel @ Safeguard

Rated 5 out of 5 stars

Good cover for a good price

Easy to navigate website and good cover for a good price that hopefully I will never need!

5 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write us a review.

It is brilliant to hear that you found the site straightforward to use and that you were happy with both the cost and the level of protection in place, even if you hope it remains untouched.

Should you ever need a hand with anything moving forward, please feel free to reach out.

Kind regards,
Rachel @ Safeguard

Rated 5 out of 5 stars

Easy to complete

Easy to complete, not lots of questions - straight forward process

29 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write us a review.

It is great to hear that setting up your cover was such a smooth, uncomplicated experience and that you were not bogged down by endless forms.

If you ever need a hand with anything else in the future, please feel free to reach out to us.

Kind regards,
Rachel @ Safeguard

Rated 5 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write us a review.

It is brilliant to hear that you found set up so simple and smooth to navigate.

If there is ever anything else we can do for you, please feel free to reach out.

Kind regards,
Rachel @ Safeguard

Rated 5 out of 5 stars

Easy to follow!

5 September 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for leaving us a review.

It is brilliant to hear that you found our process so clear and simple to complete.

Should you ever need a hand with anything in the future, please do get in touch.

Kind regards,
Rachel @ Safeguard

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look