Safeguard UK Reviews 

6,615
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the entire phone process is remarkably smooth, well-organized, and very easy to understand. Consumers also appreciate the user-friendly website and consistently find that the insurance quotes offer reliable coverage at very competitive and affordable prices. However, some people mentioned that renewal quotes could be significantly higher compared to previous years and sometimes include unexpected additional service charges. A few reviewers also noted difficulties interacting with automated online systems or experienced technical website issues when trying to successfully complete their insurance transactions.

What people talk about most

Price

Clients share positive opinions on price, noting that policies offer great value and competitive quotes for... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the online process is smooth, well... See more

Service

People report positive experiences with service, highlighting great prices, straightforward policies, and... See more

Website

Customers consistently note positive experiences with website, describing the online process as smooth, well... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful. Good value compared to other companies. Also recommended by consort motor homes, said they are really good if you need to make a claim. Very easy to understand when arranging over the... See more

Company replied

Rated 5 out of 5 stars

Before I purchased this I tried another company and found it to complicated to complete I abandoned this and went to this firm and it was easy so the other firm lost a sale . Although I am a pensione... See more

Company replied

Rated 5 out of 5 stars

The lady that I spoke to was so pleasant, friendly and helpful. She ensured all details were taken and sorted whilst applying for the quote, and helped to answer every question I had throughout the pr... See more

Company replied

Rated 5 out of 5 stars

Very helpful and very easy. In times where you just want something done, to speak to a real person and get things sorted was very so refreshing. Not experienced thankfully how a claim is handled but i... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.

Safeguard UK

Written by the company

We understand caravan, motorhome & home insurance

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,615)

2,166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick & easy autorenewal at a…

quick & easy autorenewal at a competative price

11 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your review. We’re pleased to hear you found the auto renewal process quick and easy, and that you were happy with the competitive price.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Safeguard

Rated 4 out of 5 stars

Cost

Was the cheapest option1

7 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your review. We’re pleased to hear you found us to be the most affordable option.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Safeguard

Rated 5 out of 5 stars

Very straightforward and clear

Very straightforward and clear. Good service

13 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your review. We’re pleased to hear you found the service straightforward and clear.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Safeguard

Rated 5 out of 5 stars

Excellent service

Excellent service

14 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you so much for taking the time to leave us a review!

We are delighted to hear that you experienced excellent service with us. Delivering a smooth, helpful, and high quality service for our customers is always our main goal.

If you have any questions or need any support with your policy, please feel free to reach out, our team will be more than happy to help.

Kind regards,
Leanne @ Safeguard

Rated 5 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for your feedback! We’re pleased to hear you found the process quick, easy and straightforward. We really appreciate you taking the time to share your experience.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars

The price was competitive

The price was competitive. The website easy to use. Highly recommended

13 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your fantastic feedback! We’re delighted to hear you found our price competitive and our website easy to use. We really appreciate the recommendation and your choosing us for your insurance!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars

Reasonably priced compared to other…

Reasonably priced compared to other places.

6 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review. We’re pleased to hear that you found our pricing reasonable compared to other providers.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Easy to get quotes

Easy to get quotes

13 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review. We’re delighted to hear that you found it easy to get a quote. We really appreciate your positive feedback.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 4 out of 5 stars

Good to deal on the phone,just took a…

Good to deal on the phone,just took a long time!

13 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review. We’re pleased to hear that you found us good to deal with over the phone. We’re sorry that it took longer than expected, and we appreciate your patience and feedback.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Great service as always

Great service as always . Best in uk

13 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review. We’re delighted to hear that you’ve received great service from us as always and that you consider us the best in the UK. We really appreciate your continued support and kind feedback.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Had to put a complaint in and they were…

Had to put a complaint in and they were very helpful and prompt dealing with the matter so very pleased with everything from start to finish and a happy customer
would defo recommend using them

12 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us such a positive review!

We are delighted to hear that our team handled your complaint promptly and helpfully, resulting in a smooth experience from start to finish. We always aim to resolve any issues as quickly and efficiently as possible, so it is fantastic to know you are a happy customer and would recommend us.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Safeguard

Rated 5 out of 5 stars

it was so easy the price was good and i…

it was so easy the price was good and i was very happy with the service

12 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review. We’re delighted to hear that you found the service easy to use, the price good, and that you were very happy with the overall service. We really appreciate your positive feedback.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Good price and excellent communication.

Good price and excellent communication.

4 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your lovely review!

We’re delighted to hear you were happy with the price and the communication you received.

We really appreciate your feedback and thank you for choosing us.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards,
Laura @ Safeguard

Rated 5 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for your review! We’re pleased to hear that you found setting up your policy quick and easy. We really appreciate your feedback!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Safeguard.

Rated 4 out of 5 stars

Beat all the other companies quotes.

Beat all the other companies quotes.
Best deal I could find.
Gave me a better quote then the company I had been with for the last twelve months.
Quick and easy to complete the deal

5 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your fantastic review! We’re delighted to hear that we were able to beat the other quotes and offer you the best deal, especially compared with your previous insurer. It’s also great to know that you found the process quick and easy. We really appreciate your feedback and hope you enjoy your cover!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars

So far good.

So far good.

5 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your review! We’re pleased to hear that things have been good so far. We appreciate your feedback and look forward to continuing to provide you with a positive experience.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars

Excellent to work with

Helpful and patient

9 July 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your kind review! We’re delighted to hear that you found our team helpful and patient. We really appreciate your feedback!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars

Easy and quick and simple to set up

Easy and quick and simple to set up , good rates!

12 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your review! We’re delighted to hear that you found the process quick, easy and simple to set up, and that you were happy with the rate. We really appreciate your feedback!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars

website a bit slow but other than that…

website a bit slow but other than that all good so far.

12 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thanks for taking the time to share your feedback.

It is great to hear that everything is going well so far. We are sorry the website felt a bit slow, but we appreciate you bringing this to our attention.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Safeguard

Rated 5 out of 5 stars

Insurance for a Motorhome

I was contacted by the company after purchasing a Motorhome through a dealership. I dealt with a lady called Benita, she was extremely helpful and professional. I would definitely recommend them to anyone needing this type of insurance.

4 August 2026
Safeguard UK logo

Reply from Safeguard UK

Thanks for taking the time to leave us a review.

It's brilliant to hear about your experience with Benita. We're glad she was so helpful and professional after you bought your motorhome. Thank you for recommending us to others.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Safeguard

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