Banner for RTS Tactical
RTS Tactical logo
Visit website

RTS Tactical Reviews 

325
•
TrustScore 4.5 out of 5

4.5

Hobbies & Crafts
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and excellent design, often exceeding expectations. Many people found the ordering process easy and efficient, with timely shipping and delivery of items. Reviewers frequently highlight the exceptional customer service, with staff being helpful, communicative, and responsive to inquiries. However, some customers also noted issues with product fit, particularly with certain carriers and bags not meeting expected dimensions. A few other people also felt that customer service was unhelpful or slow to respond, leading to dissatisfaction with returns or order delays.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the materials,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and quick... See more

Order

Customers had positive experiences with order, with many finding the ordering process easy from product... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the fantastic and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely well made plate carrier with the 11"x14" level 4 ceramic plates. Damn sweet setup, did I mention its damn comfortable?!. better than what I ran while in the military. Hopefully will never h... See more

Rated 5 out of 5 stars

Fantastic shipping and packing. Great plates and vest. Only thing that might be helpful would be basic instructions for 1st time buyers (side plate placement inside cummerbund, break down of parts o... See more

Rated 5 out of 5 stars

Bags (RTS Tactical Rapid Deploy IFAK Pouch) arrived quickly and are great quality in form and function. They seem to be one of the best quick access IFAK bags out there. Looking forward to putting the... See more

Rated 5 out of 5 stars

This armor is so well balanced I hardly notice it. The confidence I feel while wearing it is worth every dollar I spent on it. I almost feel sorry for the guy who punches me in the chest and finds out... See more

Company details

  1. Hobbies & Crafts

About RTS Tactical

Written by the company

Our mission is yours

Written by the company

Empowering our heroes to Be Fearless.
RTS Tactical is a proud USA manufacturer committed to protecting those who protect us. When your gear overachieves, so can you. From coast to coast, RTS Tactical stands with thousands of agencies, united in the mission to protect our communities and our country. We live and breathe innovation in body armor and tactical gear. As an ISO 9001 manufacturer with multiple NIJ-certified products and GSA Schedule holder, our 23,000 sq. ft. facility delivers mission-ready protection, from custom-sized armor to military-grade SAPI and rifle plates. Choose RTS Tactical. Feel the difference

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(325)

187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Its 100% uncomfortable

Its 100% uncomfortable, digs hard and sharply into my traps. Impossible to connect the quick release buckles. Good luck wearing this more than an hour. Customer service is no help keep shopping

6 November 2025
Rated 5 out of 5 stars

Safe Purchase, Reasonable Policies

I was told I had a job. I ordered some plates. The job was rescinded. I tried to cancel the plates, since I had not received them yet, nor had they shipped. However, they had left the warehouse and RTS could not offer a refund. They did, however, graciously offer a store credit. Finally, I re-ordered the plates when the time was right, and now I have plates. They will look great in my fine china cabinet.

Thank you, Mark, and RTS Tactical. I will trust RTS tactical when I need more gear.

There seems to constantly be 10% and 15% off deals. I assume it never goes lower than that, but emails make sure I never miss anything. The edgy tough video ads don't hit my fancy though.

21 October 2025
Rated 5 out of 5 stars

Make this your one stop for tactical gear.

I really appreciated that this was my very first tactical vest purchase and I also purchased armor for my vest so I wanted to be sure about what I needed. RTS answered all of my questions and guided me every step of the way. I'm very happy with my purchase especially because they made sure I did it right the first time. I will absolutely buy from them again. Painless and a great value for what you get.

16 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look