RTS Tactical Reviews 

Product is good but unfortunately RTS is now spamming me for reviews and asking me to "brag about my purchase" it's annoying and I won't be coming back over it

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Mark was a tremendous assistance to me. He helped me decide what vest would be the best for me.

We needed this product for some training in active threat response. It arrived when expected, and by that, I mean FAST! Well done!!

I’ve been calling you all multiple time. Leaving message and e-mailing you and nobody is responding. I have not received my items yet! It’s been a long time! Where’s the customer support?

Prompt and accurate

Love the design of the tactical shield

My name Charlie , I had an amazing experience with Jill employee RTS company the customer service was top notch and the product exceeded my expectations I highly recommend them to anyone looking for quality products and excellent service ask for Jill ….

Nice website, easy to order, quick shipping and delivery.

Overall, I’m very happy with the RTS RICO Special Operations vest. It is very well made and extremely rugged. I have over 25 years of firearms and tactics experience in both the military and law enforcement so I’ve used my share of various types of plate carriers and vests. This vest, from RTS, is the most comfortable and functional one I’ve ever used.

There were a couple of differences however, in the vest I received compared to what was on the website. The vest I received did not have the QD buckles on the shoulder straps. This is something I didn’t mind though. I feel like the buckles would have interfered with getting proper rifle buttstock placement in the pocket of my shoulder. This is a problem I’ve run into with other plate carriers. With the strap being smooth on this vest, I don’t have to alter how I shoot my rifle.

The other thing to note was the size of the zippered pockets for the quick placement/removal of rifle plates. I ordered a medium size vest and I have standard size rifle plates (10”x12”). I was able to get the plate in on the back panel but the pocket opening on the front was too small by about 2 inches. . I tried everything I could think of to try to get the plate in there but wasn’t successful. I was still able to put the plate in the vest by placing it in the same pocket as the soft armor. This is how most outer vests work anyway, so it wasn’t a big deal to me.

If you’re in the market for a high end ballistic vest for tactical operations, I would highly recommend the RTS RICO Special Operations vest.

Excellent product and great company. Would purchase again from them.

Everything as expected!

Ordered from Canada. Israel was great to chat with about my order, order was as smooth and fast as it could have been, picked up the vest from the Detroit place i had it shipped too yesterday which was quick. Vest fits well and as my very first vest, I love it. Thank you RTS for making the process as smooth as it could have been.

Not my first purchase from RTS, and certainly not my last. High quality, great value, and fast shipping.

The website had the best looks and good information on the products. How to contact a sales rep was easy to find as well.

Your staff is very knowledgeable and order and delivery went very smoothly extremely satisfied

They got good quality super legit fast shipping too

I recently placed an order for a $360 plate carrier from a reputable company. However, upon receiving the package, I discovered that the item shipped to me was not the one I had ordered. The product I received appears to be of inferior quality, resembling a cheap plate carrier typically found on discount websites. I have photographic evidence and receipts to support my claim.

The story so far.

made a purchase of $360 for a superior vest with padded shoulder straps.

I am unable to locate this item on your website.

I could have obtained a more favorable deal on Temu.

Please allow me to provide an update on the situation.

I engaged in a telephone conversation with a customer service representative.

They are now asserting that this is the enhanced version of the product.

They contend that the wider cummerbund on the previous model hindered movement and that a buckle positioned over the shoulder impeded proper shouldering. However, they were unable to provide an explanation for the elimination of the padding on the straps.

They assert that this modification was made at the behest of an unspecified agency. To be candid, I harbor significant doubts regarding the veracity of this claim.

If I were the proprietor of a tactical armor company collaborating with an agency, I would openly acknowledge the existence of a second version of this carrier, emphasizing that it has been upgraded in response to the specific requests of the aforementioned agency. Furthermore, I would highlight our ongoing collaboration with their tactical units to develop and deliver superior products for our esteemed clientele.

Our initial conversation commenced at 8:20 this morning. They informed me that they would contact the warehouse and provide me with an update tomorrow. Consequently, it appears that they require a 48-hour timeframe to conduct an inventory check.

The company has claimed that the weI made a purchase of $360 for a superior vest with padded shoulder straps.

I am unable to locate this item on your website.

I could have obtained a more favorable deal on Temu.

Please allow me to provide an update on the situation.

I engaged in a telephone conversation with a customer service representative.

They are now asserting that this is the enhanced version of the product.

They contend that the wider cummerbund on the previous model hindered movement and that a buckle positioned over the shoulder impeded proper shouldering. However, they were unable to provide an explanation for the elimination of the padding on the straps.

They assert that this modification was made at the behest of an unspecified agency. To be candid, I harbor significant doubts regarding the veracity of this claim.

If I were the proprietor of a tactical armor company collaborating with an agency, I would openly acknowledge the existence of a second version of this carrier, emphasizing that it has been upgraded in response to the specific requests of the aforementioned agency. Furthermore, I would highlight our ongoing collaboration with their tactical units to develop and deliver superior products for our esteemed clientele.

Our initial conversation commenced at 8:20 this morning. They informed me that they would contact the warehouse and provide me with an update tomorrow. Consequently, it appears that they require a 48-hour timeframe to conduct an inventory check.

They have claimed that the website now claims the product shipped may not be exactly like the product listed.

The company also sends you a label so you can return the product, leaving you without protection in the meantime. Now, RTS Tactical claims the product shipped may not be exactly like the product advertised.

The company also sends you a label so you can return the product, leaving you without protection in the meantime.

I feel they have sent me a lower-quality item at a premium price and have not been entirely honest about the situation. Couple that with the fact that they would leave you high and dry.

I feel the motto should be changed from "be fearless" to something like "be fearful of our cash and your safety are second thoughts."

I highly recommend rts tactical their vests are great quality I had mine for a week and I can say it's super comfortable and all I love it