Helena is very professional and has a very friendly manner. Asks all the right questions. I knew my Kitty would be in safe hands. When l came home from being away Kitty is as happy well fed and glowin... See more
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If you have an issue that can be resolved, please make contact with Ryan@RoverUK.co.uk before leaving feedback, thank you. About RoverUK: Online garden and home store. Established 2013 RoverUK.co.uk is part of the Climb Hire Limited Group Established 2013 We offer a wide range of products for the home and garden, delivered to your door. Our products include: Kids gardening tools; such as wheelbarrows, gloves, hand tools. Kids garden dens, t-pee's Planters, baskets, troughs and liners. Plant support obelisks, fencing. Grozone structures and replacement covers. Doormats and draught excluders. Basically everything for the garden except soil and plants (try Suttons for those). Thank you - Ryan
United Kingdom
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The planters and liners were well made, the items were in an excellent condition and good value
Easy to find and order exactly what I was looking for, great price, delivered quickly. No complaints. 5*
Absolutely delighted - excatly as described, beautifully packaged and on time -perfect!
Nice sandals or how they describe garden shoe,size,color and comfort perfect,really I like it,I use for outside going walk or shopping
Love the garden clogs. They arrived quite quickly too.
Very impressed with products and service. Would definitely recommend
The book that I ordered was a maths book from my childhood. The book arrived in excellent condition and on time.
ordered some garden tools , wheelbarrow etc for my grandsons 3 birthday. Delivered promptly, well packaged and excellent quality ! Ideal for a child and a big hit on the day . Would highly recommend . Good quality and good
Price !!
Garden clogs arrived on time and at a very good price.
RoverUK.co.uk was the only online site where I could find the mesh in my required size. Except the delivery took a bit long, everything else was fine.
Updated: 18/8/25. My experience of this company was very good, items for sale offered are great value for money, speedy delivery time, good communication and timely customer services.
However, I was initially disappointed with their returns policy, in that they do not offer free returns! I guess that comes from mainly shopping on Amazon, there's an expectation that every company will offer free returns!
Anyway I ordered a pair of garden gloves that when my husband tried on for size, were actually too small for him despite them being extra large! The product label was still attached and the gloves were never physically used, so they are definitely in a re-saleable condition, but Rover's returns policy say, that they will not refund postage!
I decided to not return them on this occasion because the shipping cost would not be worth paying out myself and I'd lose out financially. It is fair enough that Rover won't refund the postage because of course they would lose out too. I understand that this would have been different if the gloves had have been faulty.
As an aside, before writing this review I did email them and received a polite and brief reply, saying how to return, but they didn't mention the returns policy, so before I returned the gloves and I lost out financially I read it and decided to just keep the gloves to gift on to someone else!
Just a suggestion Rover, when a customer asks about returning a non faulty item, it might be a good idea to cut and paste your policy on to your reply email. People tend to need prompting because they may not go looking for the information as I did.
I always try to buy from smaller companies and locally before reverting to Amazon. I bought from Rover because I was confident the gloves would fit my husband's hands, but with hindsight I should have probably gone to Amazon because it's simpler to return to them and as a customer I don't lose out on paying for return postage.
Thank you Ryan for your reply. I have changed my review above whilst reflecting on your response because there were areas that I misunderstood and have come to appreciate from your side. I wish your company well.

Reply from Roveruk
Fantastic experience purchasing from Rover UK. Cheaper prices than elsewhere and super fast delivery. No issues and wouldn't hesitate to shop there again. Thank you

Reply from Roveruk
here's some good-advice, buy your antiquarian-books from RoverUK .. they have lots of interesting-choices, at hard to beat [realistic] prices .. they may well have just what you want ..

Reply from Roveruk
Excellent communication throughout my purchase and delivery.

Reply from Roveruk

Reply from Roveruk
Bought a Grozone fleece from RoverUK, I had a problem with the quality of this item which did not show until it had been exposed to hot sunshine when it's roof disintegrated. The trader was initially expecting that I deal with the manufacturer, due to my owning the fleece for 10 months, but after some conversations and explaining the contractual requirements of sellers, he was gracious and helpful - dealing with the manufacturer on my behalf and arranging a replacement. What I have learned from this experience is that in very sunny sites, it is better to cover the rooftop of these fleeces with a piece of dark material to protect them from direct sunlight and thus prolong the useful life. Something I shall feed back to the manufacturer so that customers can be advised on this.

Reply from Roveruk
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