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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and accurate descriptions, often noting that items are exactly what they needed. The pricing is frequently highlighted as very competitive and reasonable, offering good value. Many people also appreciate the efficient ordering process and the fast, well-packaged delivery service. However, some customers experienced issues with delivery, including incorrect addresses, delayed arrivals, or damaged packaging. A few people also reported problems with product durability, such as items splitting or disintegrating after a short period, or receiving products that did not match the advertised condition. There were also isolated instances of order cancellations without prompt reimbursement and receiving items with unexpected design elements.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise items... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Quality

Consumers generally find the quality of products to be positive, with many praising items as excellent, good,... See more

Price

Clients share positive opinions on price, consistently finding products at very good, competitive, and... See more

Order

Customers had positive experiences with order. Many found the ordering process easy and efficient, with items... See more

Based on these reviews

Rated 4 out of 5 stars

I’m pleased with the product but for some reason the default delivery address was not made clear enough at the point of ordering and it was sent to my work which would not have been my choice!

Company replied

Rated 4 out of 5 stars

had an issue with one of the products but this was sorted out very quickly so happy with customer services.

Company replied

Rated 4 out of 5 stars

Updated: 18/8/25. My experience of this company was very good, items for sale offered are great value for money, speedy delivery time, good communication and timely customer services.... See more

Company replied

Rated 5 out of 5 stars

I needed a replacement cover for my four tier Growzone grow house. I did an Internet search and found roveruk.co.uk The price was very competitive and delivery costs very reasonable. I receive my it... See more

Company replied


Company details

  1. Garden Center
  2. Home Goods Store

Written by the company

If you have an issue that can be resolved, please make contact with Ryan@RoverUK.co.uk before leaving feedback, thank you. About RoverUK: Online garden and home store. Established 2013 RoverUK.co.uk is part of the Climb Hire Limited Group Established 2013 We offer a wide range of products for the home and garden, delivered to your door. Our products include: Kids gardening tools; such as wheelbarrows, gloves, hand tools. Kids garden dens, t-pee's Planters, baskets, troughs and liners. Plant support obelisks, fencing. Grozone structures and replacement covers. Doormats and draught excluders. Basically everything for the garden except soil and plants (try Suttons for those). Thank you - Ryan


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

108 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 2 out of 5 stars

The edition was not in the condition…

The edition was not in the condition that was advertised. There was no back cover and the spine was extremely well worn, were the pages. I appreciate that it was a 1950 edition, but nevertheless the advertisement should more accurately reflect the condition. I bought another early another from a different seller as it was for a gift and the condition was extremely good.

1 April 2026
Roveruk logo

Reply from Roveruk

Hi Clare, I am sorry. I have just looked at the description and I agree not enough detail was provided. You are always entitled to a refund. The books I have on offer are used and vary in condition.

Rated 3 out of 5 stars

The door mat had a heart on it when it…

I was disappointed with my purchase as the door mat had a heart on it when it arrived but within 3 days it had disappeared. I purchased it for the heart decoration and now it’s just a plain mat. I spoke to the seller and was told that the item was provided by a different company. I was offered an exchange or a refund. The refund was issued promptly. As the product was sold by the company and not made by them the issue with the mat was not their fault

18 February 2026
Roveruk logo

Reply from Roveruk

Hi Lynsey, I wish you had contacted me first before leaving negative feedback so I could resolve this for you.

Rated 5 out of 5 stars

These were hard to find

I couldn’t find liners to fit my mangers locally. Found these on line and they are exactly what I need at a very good price. Delivery was fast. I will certainly order again.

26 March 2026
Rated 4 out of 5 stars

I am very pleased with the uv lamp

I am very pleased with the uv lamp. I would have liked to be kept up to date with the delivery service more frequently.

26 February 2026
Roveruk logo

Reply from Roveruk

A tracking number is sent to the customer once an order has been dispatched. If you don't receive updates, please check the tracking with the courier. I am pleased you are happy with the lamp.

Rated 5 out of 5 stars

Door Mats

Items arrived quickly. Reasonably priced. Voucher included for discount on next purchase

10 February 2026
Rated 5 out of 5 stars

I couldn't be happier.

I couldn't be happier with the service. Delivery time very quick. Cost of the books was an absolute bargain. I would have no problem recommending rover UK. Best of luck and thank you very. Regards Maurice.

10 February 2026

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