I was kept informed when my purchase would be delivered arrived in perfect condition well packaged would use this company again.
Company replied
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I was kept informed when my purchase would be delivered arrived in perfect condition well packaged would use this company again.
Company replied
Can’t fault Steve Emery Roofing Ltd they came out at short notice and kept me informed on what was happening they left the driveway clean and tidy and the scaffolding was removed the next day. They... See more
RoofArt galvanised steel guttering and downpipes are good quality. Service was efficient, except they charged over £37.50 for delivery each time, regardless of the smallness of items. A single clip co... See more
Customer service has been absolutely superb. I ordered two snow guards plus brackets and tying wire. When they came the two snow guards had an area of about an inch of rusting on each. I contacted roo... See more
Company replied
Welcome to the roofing supplies & materials superstore! With thousands of roofing products and industry leading customer service, why shop for UK roofing materials, tools and supplies anywhere else? We sell a wide range of roofing products from the leading UK manufacturers in the roofing and construction industry. When you’re looking to buy roofing supplies online, you can rest assured that our great products, competitive prices, quick delivery and excellent customer service ensure your shopping experience is industry leading. We ensure that our roofing supply store is continuously updated with the best, most recent roofing products and materials. When you buy roofing supplies online from us you will be supported by friendly staff with extensive roofing product knowledge and a focus on customer satisfaction. Our mission is to become the leading “one stop” roofing superstore which is capable of supplying all your needs - from roofing materials and accessories to roofing products and tools, we’re the online roofing merchant you’ve been searching for!
Units 21-24 Grace Mill Business Park, PL4 0SN, Plymouth, United Kingdom
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Easy to order and quick delivery.
The website is sometimes a little difficult to navigate.
When I've had cause to phone for advice, the assistance has always been friendly and very helpful.
The 35mm polycarbonate was cut to the size required and finished with the tapes as described.
There was an issue with the courier but Roofing Supplies were quick to respond.
Your supplier would not deliver the order to the Orkney Islands, where I live, so the order was cancelled.

Reply from Roofing Supplies UK
First class service all round including delivery.
RoofArt galvanised steel guttering and downpipes are good quality. Service was efficient, except they charged over £37.50 for delivery each time, regardless of the smallness of items. A single clip costing a fiver then has a £37.50 shipping charge. This is really unacceptable and nonsensical. So, make sure you don’t miss any parts off the order otherwise they will become very expensive.
Fast delivery and friendly driver. would use this supplier again.
Excellent customer service and knowledge of the product. There was a fault with the item from the factory, they handled the replacement of the part in two days. Ben was top notch in sorting it all out.
Very helpful people, telephoned and received good service. ordered paid for and received in 2 working days.
Really nice company to deal with. From start to finish, advice, assistance, and customer care, five stars all around.

Reply from Roofing Supplies UK
very helpful when placing the order, which arrived early and the coping stones are very good quality.
I ordered a poly carb roof sheet system for a job, early morning, ordered a mix of 10mm and 16mm, the guys noticed, emailed me my mistake, corrected it and then were decent enough to not charge me the slight difference, in a world that seems to be getting greedier, I thought this was a great act and was much appreciated.

Reply from Roofing Supplies UK
Would have given 5stars but not all the fixings were delivered. But they responded well and they were delivered a few days later.
Absolutely fantastic service and great prices! Called up, spoke to Gary and ordered some Brazilian Slate Sills. Quote was sent out quick sharp as promised and easy pay online service provided. I would definitely recommend using this company, I will be in the future that’s for sure!
Decent service and great product !
not sure why Trustpilot need 75 letters ( I'll give them a 2 star ! ) lol
overall, just good: good prices, honest delivery information but the customer service was very lacking the driver just abandoned my delivery outside my backyard gate with a guilty face and walked off leaving me with a bad back and my brother with a hernia to lift the heavy delivery inside my backyard we did it barely know thanks to the driver

Reply from Roofing Supplies UK
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