Excellent service
Excellent service, called and mark and he was with me within the hour, sorted my internet problem. Would definitely use him again.
3 September 2025
Unprompted review
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Company details
- Antenna Service
- Audio Visual Consultant
- Burglar Alarm Store
- Home Automation Company
- Security System Installer
Written by the company
Flagship AV is your expert in home & business entertainment, security, and smart technology solutions. We specialise in TV wall mounting, TV aerial, Freesat & SkyQ satellite installation. CCTV systems, and intruder alarm installations, ensuring your home is secure and connected. Enhance your living spaces with multi-room audio, outdoor audio, and custom home cinema setups. We also offer professional sound bar wall mounting and smart doorbell installations for added convenience and security. Boost your home's connectivity with our reliable Wi-Fi and networking services, and enjoy seamless integration of all your smart technologies.
Contact info
22 Westhorpe Avenue, IP32 6UD, Bury St. Edmunds, United Kingdom
- 01284 598098 OR 07356 066659
- Info@flagshipav.co.uk
- www.flagshipav.co.uk
An excellent and prompt service
An excellent and prompt service. Our problem was sorted with minimal delay, effectively and efficiently.
10 June 2025
Unprompted review
Reply from Flagship AV
Thank you so much for this fantastic 5-star review! We're absolutely thrilled to hear that you found our service to be prompt and efficient. Our team always strives to resolve issues with minimal delay, so it's wonderful to know we hit the mark for you.
We really appreciate you taking the time to share your experience. We hope to have the pleasure of assisting you again in the future!
Flagship AV aerials
Flagship AV aerials. Mark was prompt, polite and professional.Erected a new aerial and mast in no time at all. Thoroughly recommend their services. 5 star job at a reasonable cost. Ian from Felixstowe.
24 April 2025
Unprompted review
Reply from Flagship AV
Hi Ian,
Thank you so much for taking the time to leave such a fantastic review I really appreciate it!
I’m delighted to hear you were happy with the service, from the efficiency of the install to the final result. It’s always our aim to provide a professional, hassle-free experience at a fair price, so your kind words mean a lot.
If you ever need anything else in the future, don’t hesitate to get in touch. Enjoy your improved signal, and thanks again for recommending Flagship AV!
Outstanding!
Really pleased with Mark’s service. Punctual, Super knowledgeable and carried out my job request to a very high standard. Absolute pleasure to have him in our house and would highly recommend for any AV needs. I’ll definitely be using him again. Thanks Mark.
15 April 2025
Unprompted review
Reply from Flagship AV
Thank you so much for your kind words! It was a pleasure working with you, and I’m thrilled to hear you were happy with the service. Delivering high-quality work and ensuring a smooth experience is always my top priority. I truly appreciate your recommendation and look forward to helping with any future AV needs. Thanks again!
We recently had some TV's put on the…
We recently had some TV's put on the wall and Mark did a great job and managed to put them up and the leads through without having to chase the walls out.
He was very professional, clean and tidy.
Would happily recommend Mark and use him again if the need be.
18 February 2025
Unprompted review
Reply from Flagship AV
Thank you so much for taking the time to leave such a wonderful review! I'm thrilled to hear that you’re happy with the work I did to install your TVs. I take great pride in ensuring every job is done to the highest standard, and it’s fantastic to hear that my professionalism, tidiness, and attention to detail stood out to you.
I'm especially glad that I was able to install the TVs and manage the leads without the need to chase the walls. it’s always my goal to make the process as seamless and stress-free as possible for our customers.
Your recommendation means the world to me, and I'd be delighted to help again if you need any further assistance in the future. Thanks again for choosing us, and for sharing your experience!
Arrived on time
Mark arrived on time and had a look at the job. He quoted and I was happy with the price and was able to do it straight away. Very professional, very good job, left everything clean and tidy.
What more can you ask for?
20 January 2025
Unprompted review
Reply from Flagship AV
Thank you for your fantastic review! Punctuality, professionalism, and leaving everything clean and tidy are always our priorities. We’re so pleased you were happy with the service and the result. If you need anything else in the future, just let us know!
I had a poor signal
I had a poor signal, and he replaced my amplifier. I had received another quote from a national company, and Flagship AV were less than a third of the price. He double checked everything worked perfectly before he left. I cannot find fault, so 5 stars
16 January 2025
Unprompted review
Reply from Flagship AV
Thank you so much for your 5-star review! We’re thrilled we could resolve your signal issues and at a competitive price. Ensuring everything works perfectly before leaving is always our priority. If you need anything else in the future, we’re here to help!
Professional, efficient and friendly. Highly recommend…
Used Flagship AV for a TV install and set up for my elderly Mum. I cannot recommend them and Mark enough. Professional, efficient and went above and beyond. Mark is also such a nice man. Highly recommend them for any of your TV/Ariel etc needs.
16 January 2025
Unprompted review
Reply from Flagship AV
Thank you so much for your kind words and 5-star review! We’re delighted to hear that you were happy with the service and that we could assist your mum. Going above and beyond is what we strive for, and your recommendation means the world to us. If you need anything else in the future, we’re always here to help!
Needed our tv to go on the wall
Needed our tv to go on the wall, contacted Flagship AV, got messaged back to come to give us a quote. Mark came to us Christmas Eve and done a great job, great price and very nice and friendly bloke. Definitely recommend. Cheers Mark
24 December 2024
Unprompted review
Reply from Flagship AV
Thank you for the fantastic review! We’re so glad we could get your TV on the wall and that you were happy with the service, especially on Christmas Eve. It was a pleasure helping you out! If you need anything else, don’t hesitate to reach out. Cheers!
1st class TV & soundbar installation
Mark and Flagship AV provided a first class service when installing a large TV and soundbar onto our wall. Cables were hidden, everything tested and the room was left clean and tidy.
We would thoroughly recommend Flagship AV & won’t hesitate to use them again.
18 December 2024
Unprompted review
Reply from Flagship AV
Thank you for your fantastic review! We’re thrilled to hear you were happy with your TV and soundbar installation. Hiding cables and leaving everything clean and tidy is always part of our service. We truly appreciate your recommendation and look forward to helping you again in the future!
Mark installed a Ham radio mast and…
Mark installed a Ham radio mast and antenna for me, and I couldn't rate him any higher. Extremely polite and friendly to deal with, but what was most important to me is his attention to detail. All cabling is clipped dead straight and you couldn't get the installation neater if you tried. Highly recommended, I'll be using Flagship AV again.
5 December 2024
Unprompted review
Reply from Flagship AV
Thank you so much for your kind review! It’s fantastic to hear that you were pleased with the installation and our attention to detail—it’s something we always aim for. It was a pleasure working with you, and we’re delighted to know you’d recommend us. If you ever need assistance in the future, we’re just a call away. Thanks for choosing Flagship AV!
True professional
Mark has done 2 jobs for me now, one to wall mount a 55in TV the other wall mount a soundbar, both he done with the utmost professionalism, I feel very fortunate to have found someone who cares so much about doing the work perfectly, I would highly recommend and have used again since this review.
6 December 2024
Unprompted review
Reply from Flagship AV
Thank you for your fantastic review! It’s been a pleasure working with you on both projects. We’re so glad you’re happy with the results and appreciate your kind words about our attention to detail. Looking forward to helping you again in the future!
Excellent reliable service.
Excellent reliable service.
I wish I’d found earlier.
Reasonable pricing and NOT RIP OFF as so many are.
I wouldn’t hesitate to recommend and will definitely use again
3 December 2024
Unprompted review
Reply from Flagship AV
Thank you so much for your kind words and for taking the time to leave such a glowing review! We’re delighted to hear that you found our service reliable and reasonably priced. It means a lot to us that you’d recommend us and consider using our services again. If there’s anything else we can help you with in the future, don’t hesitate to get in touch. Thanks again for choosing Flagship AV!
I asked Flagship AV to quote me for installing a security alarm system and external security lighting.
I asked Flagship AV to quote me for installing my security alarm system and all external security lighting.
They arrived promptly and gave me a competitive quote.
They are fully insured and guaranteed the work, parts and materials for one year from completion of the work.
They arrived on time worked very efficiently and tidied up all of the mess the work caused.
They tested everything was in working order and called me a week later to see if there were any issues.
The work was excellent and they are very friendly and professional.
I cannot recommend them highly enough.
Lindsey Dixon-Davies
14 November 2024
Unprompted review
Reply from Flagship AV
Thank you so much, Lindsey, for taking the time to leave such a detailed and glowing review! I’m delighted to hear you were happy with the installation and our service from start to finish. Ensuring everything is tidy, tested, and followed up on is all part of the care we aim to provide. If you ever need further assistance, we’re just a call away. Your recommendation means the world to us!
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