Rollx Vans Reviews 174

ROLLX has been a fantastic company that I’ve worked with for over 25 years. They helped me find my first adapted vehicle back in 2001 and provided an additional one several years later. They have been like family. The Rollx team have always been the most kind, caring people - that always put their customers first. I highly recommend them to anybody that is looking for their own personal independence or their family members’ independence through a vehicle. I could never say enough good things about what a great company this is!!

They are always willing to help. Obviously Rollx wants to sell vans but we have never felt pressure to do anything. The service department is always good to work with. This is our fourth Rollx van. They are a great company. Very understanding and helpful. I have been using a power chair for 20 years due to MS.

I’ve been with Rolex van for the last six years I bought my first van from them and I’m going back to buy my second one Rolex van is the best van company that I know about in the Twin City is one of the greatest company and they understand family family with disability children Thank you Rolex. Keep doing the great work. kissy Kissy Grandma.

Direct and to the point, answered questions and reviewed important info.

Peter was very knowledgeable, did not pressure my decision. Made it easier to make a decision as he answered all my questions.

Its great working with rollx vans

I am a disabled vet and this is the first time getting a wheelchair vehicle. I had been going back and forth on different web sites and requesting information, but Rollx was the first to contact me and had the type (year, make, model, mileage, etc) I was looking for. Mr Strain walked me thru the process and it was easy and straightforward.

I been dealing with Rollx for over 20 yrs. They have always gone above and beyond to insure that I get the best vehicle for my needs. They are always professional and friendly.

Our rep Peter was very knowledgeable and took his time to explain every detail and process of purchasing the van.

It was great that a Rollx driver, drove the van to our home so we could look it over.

Amazing friendly service. Peter has been a real delight and knowledgable sales person. He was easy to talk to and made sure all my questions have been answered. The behind the scene mechanics and staff all were friendly and allowed me to ask questions. They all made me feel valued and willing to work with me on purchasing a van. This overwhelming decision was made easier with all of the staff at Rollx.

I have been a customer of Rollx a long time and this is the first time I’ve needed help with a MAJOR problem and TONY came thru with the help I needed with no complaints . That’s the way a good company with good folks working should be
Thanks Tony

Everything went so smooth. Very thorough explanation of the new van. Could not be happier about the customer service.

I bought a new Rollx Van back in 2021. Unfortunately I was T- BONEDand my van was totaled. They had to cut me out of the thing. The extra frame that was added when Rollx did the convertion saved my life. I had to get another Rollx, nothing else would do . Thank you

Very knowledgeable and was there to greet us as planned.

Matt, our sales person was great to work with. He has great product knowledge, listened to our needs and then provided the best van to meet our criteria.
This will be our second Rollx van we have purchased. We know the quality of the Rollx van conversion is the best in the industry. It's also reassuring to know they'll provide service in the furture if we need it.

Matt is fun to work with knows his stuff and very willing to answer any questions I had! Fantastic!!

This company traded with us. We traded a beautiful Lincoln navigator. A 2021 vehicle. They traded us a 2015 Chrysler van that's a piece of shit. Check engine light was on it needed a new transmission. It was replaced and the check engine light is on again. I've contacted the sales representative and he has not responded to me yet. This company is a damn joke. Don't deal with them.

They did a great job explaining everything on my van. Gave me pointers on when I get it insured and when I do my taxes. I received a follow up call from my salesman the next day asking if I had any questions and how I liked the van.

First off I will warn you that any negative experience you had with Rollx vans is your fault, not theirs. They are the worst company I’ve ever dealt with, hands down first place. I got a brand new full size van from them that leaks water in from raised doors they installed, and soaks the carpet to the point of discoloration and mildew. The lift they installed is not the one I requested and doesn’t deploy without a shove from the inside or a tug from the outside, when getting in or out of the van. Both issues were serviced by their road tech, who did the best he could to fix the problem but ultimately was unable to rectify the problems. That was after he finally kept his word and showed up on the 4th agreed upon time that we scheduled with him. All that happened after the front window gasket started to come off at 80 mph on our first trip with the new van. We took it to the dealership in our state who quickly diagnosed that the windshield was an aftermarket brand and not factory, but was replaced using the factory gasket. Seriously ??? Why would a brand new van have an after market windshield ? Why were we not told about it ? To further enhance our experience with Rollx the side door opener was improperly adjusted so that if you have the front passenger door open when you deploy the lift, the front barn door slams against the front passenger door putting a nice crease dent in the door. Our salesman lied so many times he actually said “seriously this time I’m not lying” smh. Do yourself a huge huge HUGE favor and avoid doing business with Rollx vans. You’ll be glad you did. This is just my experience doing business with them and it’s my fault for doing that. I won’t make that mistake again. Ever again. My salesman’s initials are T. D. He’s a real nice guy, but needs training on honesty and needs of the disabled community. That’s the tip of the iceberg of problems we’ve had to deal with during and after doing business with this company. They claim to be family run stemming from the disability of a family member but all I know is that the disabled have insurance with deep pockets and Rollx vans has long hands. All said and done insurance paid over $200k for a van that leaks water in when it rains, and has a lift I have to struggle to use. Unbelievable !!! 😡😡😡