EXCELLENT service and advise and information from Roche Bobois / Finchley Road Flag Ship store. We have used them before and have just ordered a new piece and possibly more orders to follow. Junu has... See more
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Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more
Company replied
Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more
Company replied
Mia and Davide were professional, polite, attentive to our design plans, and creative in making alternative design proposals. . It was an absolute pleasure having the help of Mia and Davide. Mia is a... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Manufacturer
- Home Goods Store
- Living Room Furniture Store
- Outdoor Furniture Store
About Roche Bobois
Written by the company
French Art de Vivre
Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.
Nos valeurs
Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.
Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.
Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.
Contact info
16A rue de Lyon, 75012, PARIS, France
- serviceclients@roche-bobois.com
- www.roche-bobois.com
4.8
Excellent
6K reviews
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The finest and most beautiful furniture…
The finest and most beautiful furniture ever. Revisited several times, and it is nice that the staff remember me (and my name).
1 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The customer service was excellent
The customer service was excellent, very helpful and knowledgeable
4 March 2026
Reply from Roche Bobois
Dear Anastasia, we are pleased to hear of your visit to our Walton showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Parts for a table
We didn't visit the showroom in Manchester but were in contact via phone and email. Gino and Linda were extremley helpful in sourcing the items we needed to repair the Ricochet table that hd been damaged in an accident.
8 March 2026
Reply from Roche Bobois
Dear Garry, we are pleased to hear of your call to our Manchester showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Wonderful experience
Wonderful experience. Both Diana and Sonya handled the purchase with high professionalism and personal touch. Thank you!!!!
10 March 2026
Reply from Roche Bobois
Thank you so much for your kind words!It was a pleasure assisting you, and we sincerely appreciate your trust and support. We look forward to welcoming you again in the future!
Reply from Roche Bobois
Dear Edward, we are pleased to hear of your visit to our Dublin showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Watch out with such a great show room. You will be spending your money.
The show room is styled really well showing all the items in a stylish home setting.
We were helped by the knowledgable staff Gino & Linda to make our choices on colour . They were very attentive knowledgable and just really really nice.
8 March 2026
Reply from Roche Bobois
Dear Tracey, we are pleased to hear of your visit to our Manchester showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
The team were great
The team were great - we made an appointment ahead of our visit and someone was available to help us on arrival. We ended up leaving with an offer for a sofa, and on sharing our room details overnight the next day they sent us a visualization. This sealed the deal!
24 February 2026
Professional service, quality products
A fabulous showroom that's airy and welcoming and very well laid out, together with a wide selection of product designs, fabrics, and colours. makes the whole experience more like visiting friends.
Extremely knowledgeable staff; Dana and Maxine could not have been more helpful and afforded us as much time as we wanted to discuss and review options.
26 February 2026
Reply from Roche Bobois
Dear Yusef, we are pleased to hear of your visit to our Walton showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Beautiful furniture, Excellent customer care
I had seen the Bubble sofa on a general internet search for sofas in Geneva so I had a fair idea of what I wanted when I visited the shop. Tiffen was warm and welcoming on the phone and in person, and showed excellent customer care and product knowledge. He explained the products and we spent a lot of time discussing fabric and colour options, product options and timing of delivery. The shop itself has a superb selection of beautiful furniture. I am absolutely thrilled with my final choices. I highly recommend Tiffen and Roche Bobois Rue du Rhône.
24 February 2026
Reply from Roche Bobois
Bonjour,
Thank you for your kind feedback on your experience at the Geneva showroom, we are pleased to hear that Tiffenn offered you great assistance and that you are very happy with our service! We love when our clients express their gratitude and mention team members they worked with, we will relay your thanks to her.
We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Roche Bobois Geneva Team
Reply from Roche Bobois
Bonjour Madame Dussuyer,
Thank you very much for your kind words.
We are delighted to know that you appreciated our welcoming and patient approach. Providing attentive and thoughtful service is very important to us, and your feedback means a great deal to our team.
We look forward to welcoming you again soon.
L’Équipe Roche Bobois
////////
Bonjour Madame Dussuyer,
Nous vous remercions sincèrement pour votre message.
Nous sommes ravis que vous ayez apprécié notre accueil ainsi que la patience de notre équipe. Offrir un accompagnement attentif et bienveillant fait partie de nos priorités, et votre retour nous touche particulièrement.
Au plaisir de vous accueillir de nouveau prochainement.
L’Équipe Roche Bobois
The sale team is extremely…
The sale team is extremely professional, responsive and patient. Excellent furniture quality.
17 February 2026
Reply from Roche Bobois
Dear Lucia, we are pleased to hear of your visit to our Wandsworth showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Fabulous furniture and workmanship
Fabulous furniture and workmanship. Very polite and helpful store personnel in Zurich. The only one detail to improve: the felt tips on the chair kegs were not to our satisfaction: they fell off and while the maintenance personnel put new tips on they still leave marks on our wood flooring. We had to find felt ones but not an ideal solution as they tend to fall off with use.
3 July 2025
Reply from Roche Bobois
Bonjour,
Thank you for this highly positive feedback regarding our craftsmanship and the welcome you received from our Zurich team!
We have duly noted your comment concerning the felt tips on the chair legs and are sorry for this inconvenience. We are passing your feedback on to our product department so they can analyse this matter and improve this aspect.
We remain at your disposal should you require any further assistance on this subject.
Kind regards,
Your Roche Bobois Zurich team
Amazing experience
Amazing experience, Patrice was knowledgeable and helped us select with confidence.
5 February 2026
Reply from Roche Bobois
Bonjour,
Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes.
Notre collaborateur Patrice est heureux de savoir que ses conseils et son accompagnement vous ont permis de faire votre choix en toute confiance.
Au plaisir de vous accueillir à nouveau !
L'équipe Roche Bobois Sébastopol
Excellent quality and innovative style
Have been buying Roche Bobois furniture for many years, started in Palma Mallorca and Harrods .
More recently Dimitris who was in Chelsea before he went to Walton on Thames has helped me furnish my new build in the Channel islands. Both the sitting room which is almost finished with just a couple of pieces to come and the TV room look great. By adding the pieces in the sitting room I’ve gradually found the style I wanted.
Dimitri has always been very helpful and charming, even calling me on his day off.
The quality of the Roche bobois furniture is excellent. In fact I shipped the original sofa armchair and some glass tables from Mallorca which were over 15 years old and still in good condition. I’m now looking forward to a new rug which is being specially made size wise to match and two lamps to arrive.
7 February 2026
Unprompted review
Reply from Roche Bobois
Dear Vivienne, we are pleased to hear of your visit to our Chelsea showroom and that our sales team was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
Reply from Roche Bobois
Dear Craig, we are pleased to hear of your visit to our Walton showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Great service and quality I can trust
7 February 2026
Reply from Roche Bobois
Dear Karishma, we are pleased to hear of your visit to our Chelsea showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Everything was extremely good ……
Everything was extremely good … beautiful place , amazing store … an amazing product design …. Super helpful staff … love it !
30 January 2026
Reply from Roche Bobois
Dear Gabriel, we are pleased to hear of your visit to our Wandsworth showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Overall a great service
Overall a great service. Kay has been unbelievably helpful throughout the process. Definitely was the reason I made the purchase. She was so quick with her advice, information and adjusting the spec and quotes. She’s a real star.
4 February 2026
The staff was very Patience
The staff was very Patience rn knowlageble. We have visited the shop many times before diciding.
3 February 2026
Reply from Roche Bobois
Dear client,
We thank you warmly for this response and hope you appreciated your experience in our showroom. We hope to see you again very soon!
Best regards,
The Roche Bobois Amsterdam team
Roche Bobois - Superstar!
I recently visited the Walton on Thames showroom to purchase a corner sofa and chair. The staff were extremely helpful. I saw Dimitris who went out of his way to help me decide on fabrics and colours because there are so many to choose from. He even set up a WhatsApp group for me to post any concerns, which I did today and he came back to me. On a Sunday! The showroom is not open today, but he still replied. Exemplary Customer Services and such pleasure to deal with. Thank you, Dimitris. You’re a superstar!
16 January 2026
Unprompted review
Reply from Roche Bobois
Dear Jane, we are pleased to hear of your visit to our Walton showroom and that Dimitris was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
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