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Review summary

Created with AI, based on recent reviews

Evaluating 1,880 reviews, most reviewers were let down by their experience overall. Many customers express significant dissatisfaction with recent changes to the platform, particularly regarding the removal of classic features like chat and traditional avatars, which they feel detracts from the social aspect and overall enjoyment of the game. People also frequently encounter issues with the app's functionality, including problems with joining servers, age verification systems that are often inaccurate, and frequent crashes after updates. Reviewers report that the customer service is largely unhelpful, often providing automated responses and failing to resolve critical issues such as account recovery or unauthorized purchases. Some people were dissatisfied with the product itself, citing concerns about items disappearing after updates and the platform's monetization practices, which they believe prioritize profit over user experience. Conversely, a small portion of people felt that despite these issues, there are still enjoyable games and new content to explore, acknowledging that the platform can still be fun for some users.

What people talk about most

User experience

Customers consistently note negative experiences with user experience, particularly regarding new age... See more

Product

Reviewers mention negative feedback about the product, with many expressing that Roblox has declined... See more

Application

Reviewers highlight negative aspects of the app, with many expressing significant dissatisfaction regarding... See more

Customer service

Clients share negative opinions on customer service, with many reviewers expressing dissatisfaction and... See more

Social media

People report negative experiences with social media, primarily due to issues with chat functionality and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I'm mad on Roblox now because on May 29, all donation games have been broken because you can't buy gamepasses from other games anymore! AND you have to pay a subscription to donate! So basically, you'... See more

Rated 2 out of 5 stars

I've played this wonderful game for 7 years, but I have been having trouble with reporting players who are disobeying the community rules and regulations. Including ones that use paid scripting (or ex... See more

Rated 1 out of 5 stars

My daughter received a Roblox gift card from her grandmother for her birthday. We scraped off the film over the code and tried to use it and Roblox stated it was previously used. We never used it befo... See more

Rated 2 out of 5 stars

Roblox was really fun especially because I’ve been playing Roblox for years but now it’s just getting out of hand just because a report of online stalkers and dating all that stuff it got Roblox got s... See more


Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Information provided by various external sources

Free Games and Building Games! A virtual world for kids with user-created castles, cars, spaceships, swords, battles, trucks, zombies and awesome destruction. Build, battle, chat, or just hang out online.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Publish freedom

why cant i publish shirts without speding 10 million robux and then needing a subcribsion that is at least 15 bucks,greedy ahh company

20 April 2026
Unprompted review
Rated 3 out of 5 stars

I rate roblox 3 stars because the r34…

I rate roblox 3 stars because the r34 it has is pretty decent but roblox is having a very bad downfall please bring back old roblox so i can goon to it once again

goonible app goonible characters but i went on google one day and lets just say i had A HECK OF A TIME HOLY fr but actually r34 animators make some more and sponser ya boi

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Roblox is no help

I was hacked. I contacted Roblox for help. They help me get my account back. when they said if they stole any items please tell use and add screenshots as proof. Added my screenshots and never replied its been 10 days and they always replayed in 30 mins or less. They make this game to easy to get hacked but also not easy to get your account back and Roblox doesn't want to help you anyway. I would not recommend this game.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

BRING BACK OLD ROBLOX!!!

im telling you, your making it worse with all the safety add ons. by seperating it into groups, you can now easly target a group, act like a kid, and get their trust while slowly making them your slave. with the old chat, you actually had more safety than with the new chat; people can make sure your not being targeted. also the face thing is broken. i will never give roblox my id to just talk to my friends when your going to ruin it and make the server that holds all the ids, easy to crack. now you have alot of hackers acting like people they arn't with other ids that arn't theirs.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

roblox is ahh

Roblox has lost a LOT of players (including me) because of their horrible updates. I used to see games with over 10m+ players before the stupid ahh age check. Roblox. Fix your damn game. You are losing players. Haven't you realised what you have done? AND NOW YOU ARE GONNA SPLIT THE GAME MORE, ROBLOX KIDS, ROBLOX SELECT, AND ROBLOX. This is bs, look at you in 2013-2019? Wtf happened? It's freaking like diddy baszuki decided to one day say: "lets ruin the freaking game." FIX. YOUR. DAMN. GAME.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Son brought something by accident in a game, due to them annoying pop ups. Contacted Roblox via chat, apparently need to contact the developer. Tried to do this through the game, no luck. Roblox then say to try doing this outside of the game?! Cus that seems sensible. . I think not! Now got to wait 15 days to contact roblox again for a refund, which I'm not hopeful for.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Ass, just shitty ass.

Before the new updates: "Ah! What a nice day. Time to play some Doors! Oh, let's go! New Pressure update. Alright, I'll play Car Crushers 2." After the ASS updates: "Yo, uh, bro, wanna get on? What, no? I'll just play alone. Steal a Brainrot? Ew. BRO WHAT IS MY FACE??!!! I'm not wearing 3D clothing. Hey, wanna Connect? WHY IS THE BUTTONS BLUE?! I quit." And that is how I feel about Roblox. Some games are fine, but the new updates are trash.

18 April 2026
Unprompted review
Rated 2 out of 5 stars

Roblox is completely hacked

Roblox is completely hacked. Especially Shark Bite 2. They steal your pearls. Half of mine was taken overnight. Can't talk about it in forum. Hackers complete a round in seconds. Items can't be controlled by PC. NO ONE at Roblox listens at all.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

I hate roblox for ts…

I hate roblox for ts…. WDYM ROBLOX KIDS AND ROBLOX SELECT ?? You could’ve come up with a GOOD idea and maybe LISTEN TO THE COMMUNITY…… I really wanna give this a zero, but the lowest I can get to is a one. Atp just switch to polytoria💔 I’m honestly really disappointed on whats been going on so far in 2026. And I don’t think I would want to play this anymore and play more of games like brawl stars and cookie run kingdom, games that LISTEN to their communities and make the experience more fun by each update. Not only worsening it. The amount of money I SPENT on this game, It’s like giving my money to a poor person who just wants to buy something stupid. Even game developers like Qwel and The developer team of Adopt Me are SO MUCH better than the developer of Roblox ITSELF. They actually added “stickers” aka basic COMMUNICATION.. Sure Trusted connections are a thing, but with the next update from Nevada, I don’t think I’ll talk to ANY of my friends since I’m going to “ROBLOX SELECT” Can’t wait till a couple months and I’ll be 16. Back into the original game and not those kid alternatives. JUST USE ACTUAL PEOPLE TO BAN P*DOS AND NOT USE AI.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Each update just makes it worse and worse. Terrible company

18 April 2026
Unprompted review
Rated 1 out of 5 stars

This app doesn't even deserve a star

This app doesn't even deserve a star. Unreasonable lag, constant exploiting, I'm just done with Roblox. I don't recommend anyone playing this app anymore. I feel like Roblox's peak ended up falling in mid 2025. Plus, the chat restrictions made it even worse. This is why lots of people end up quitting Roblox probably. Due to this AND games dying or even just plain boredom which I don't blame them at all. Overall, I am just done with this app. I don't even feel bad for all these lawsuits Roblox's is getting now. Unbelievable.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Bad Updates

Now we have to pay to make our games. Completely SHATTERING people's dreams. Another thing is that you can't chat anymore so it's really lonely in games too. And you can't even get people's reactions on your own games...

1 January 2026
Unprompted review

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