Richer Sounds - York Reviews 

Price matching the product, easy payment through email and holding for collection. Answering my questions about setup.

I always find your staff excellent very helpful and cheerful

Friendly helpful staff. Fast delivery as products not stocked in store. Great price.

It gave me the the advice that I needed and trust as always.

I received great service, and was given all the time I needed at the demo and all advice given was impartial and helpful, would recommend highly

Team support was fantastic. Will always buy from richer sounds

Great people. Very knowledgeable.
No high scale selling
Took the time to explain and demonstrate products

The free umbrella to keep us dry whilst we went for a coffee to decide clinched it. Went straight back and and made a purchase

I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I had bought the correct item.

We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was right first time,
The product arrived within a couple of days, in good condition. We set up the box quickly and it did its thing to load and be ready for action.
The product registration process was easy, in spite of an error between us and the other end with the serial number but was resolved first time with the supply of a photo of the product label on the bottom of the machine and all was well by return email.
I have given 5 starts because the responses have been first class and local. Having someone nearby and keen to help is a very refreshing change. Thank you.

Excellent knowledgeable professional service.

As always the customer support was excellent

Great help from staff

Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.

Very clear and helpful in helping to select the best TV option, and with the set up of the stand! The delivery service was very efficient.

So easy to order and collect from store. Really quick delivery and lovely team in the York store. Great deals especially when signing up to the VIP club

I started shopping at Richer sounds during covid, and have used them ever since.
I much prefer to use them than other large stores, as they offer a lot better customer experience and service.

Very helpful,knowledgeable staff ,pleasure to deal with.

What great set of lads very knowledge friendly could not do enough to help
Great price and 6 yr warranty a game changer
Highly recommend

Always nice to be able to chat to someone about what your exact requirements are and so it helps to get exactly what you need.Always friendly staff at the York branch were I make my purchases from.