Richer Sounds - Prestwich Reviews 

Great service, even when I'm having problems with online banking, have been using Richer sounds since they opened their shop at London bridge.

A very smooth transaction with a very helpful member of staff. Thank you.

Went for an open box item that hadn’t been prepared, the team was very apologetic and got it sorted quickly. Turned out the item wasn’t for us and returned it with no quibble a couple of days later. They then discussed whether we’d be interested in trying something else out which might satisfy based on our feedback, which we took. Item was delivered the next day. Excellent service from Dom and the replacement item is just right.

Very helpful and friendly staff knowledgeable about their stock.

Second time of using richer sounds and I won’t be going anywhere else, this time called in for a new TV and dealt with Tom. Tom listened to what we needed and found a solution, he also mentioned an offer that was on one of the TV’s we were looking at and gave us time to think about what we wanted to do, we then got a phone call to see if we were interested still as the offer was finishing that day (we were away at the time so was going to call in on our return) I was able to complete the purchase over the phone and it was delivered the day after our return. Keep up the great work guys I will be back.

Staff very helpful got what I wanted

I was served by someone who knew exactly what I was looking for (possibly more than I did) and the product we came up with has been ideal.

I was dealt with over the phone in a thoroughly professional and courteous manner. I was informed that my TV was too old to repair and that my best option would be to buy a new one. I was not pushed into buying a dearer model than the amount I had budgeted for, which made me feel happy to want to recommend Richer Sounds as a very good outlet for TV's etc.

As always, excellent help getting answers to questions not answered from the manufacturer's website or even product manuals. Thank you Tom.

Tom was respectful towards my wishes whilst retaining a professional and knowledgeable opinion and advice.

Reserved the Yamaha receiver over the phone called in to collect easy transaction and with the VIP membership had the 6 years warranty added
Great service by the guys in Manchester

Ellis was very helpful when I went in to purchase my Sonos Soundbar.

I was still on their system from when I purchased a Denon HiFi and Dali speakers about 10 years ago!

Great service even got a £10 discount on the soundbar. It is a great speaker for my new Sky Glass TV. Cheers guys.

I always enjoy shopping for hi-fi and AV products at Richer Sounds. They have a great selection of top quality products, at competitive prices, and regularly offer tempting discounts. I also love the fact that I have the option of popping into my local, friendly store, which, in this age of predominantly online purchasing, is a great plus point.

I’d like to leave a really positive review for Richer Sounds 🙌
On the day our TV suddenly broke, it was quite a stressful situation—especially since we had already chosen the exact model we wanted, the Samsung QN90F. Unfortunately, it turned out to be out of stock almost everywhere, including Currys.
Thankfully, we found it at Richer Sounds—and it was absolutely the right choice! 🔥
The TV was available straight away, and the customer service was outstanding. The staff were incredibly helpful, knowledgeable, and genuinely cared about helping us. They explained everything clearly, gave great advice, and made the whole process smooth and stress-free.
It’s rare to come across such professional yet friendly and approachable service. You can really tell they value their customers, not just the sale.
I highly recommend this store to anyone—great product availability, excellent service, and a fantastic overall experience ⭐⭐⭐⭐⭐
We will definitely be coming back for future purchases!

Great choice. Great service

We always choose Richer Sounds as we always get excellent service and advice and this latest visit was no different.
We had an old piece of kit ( a recording freesat blu-ray player) which had failed and required a replacement. Alan checked out various options for us but none fitted the bill. He researched possible solutions and discussed them with us but again for one reason or another they weren’t suitable. There was no replacement for our unit currently on the market but he persisted and found a suitable option that was due to be launched in May.
Thanks once again for your excellent service.

Incorrect colour hifi rack ordered. Quivk call and the store phoned the warehouse and got changed for correct colour and next day delivery

I found your opening times not customer friendly eg midday opening . Also a HD lead for £32 ! It may be good but the same thing was available in other shops for £10 over 200% cheaper .

Excellent Customer Service. Very knowledgeable, honest, straightforward and took time to answer questions re selection of the right TV.

NO PRESSURE SALES TACTICS ... simply provided the necessary information in response to questions. Excellent. Well done.