Richer Sounds - Leeds Reviews 

3,322
TrustScore 5 out of 5

4.9

74 New Briggate, LS1 6NU Leeds, GB


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Rated 5 out of 5 stars

Mikey was great. His enthusiasm, experience and time he put into helping me buy an appropriate turntable was very much appreciated. Zero pressure just sound advice tailored to my needs. Purchased... See more

Rated 5 out of 5 stars

Spent over an hour choosing .y new music system. Derek who served me was patient and gave me excellent advice on each piece of equipment. This was delivered on time on the day l chose. Would reco... See more

Company replied

Rated 5 out of 5 stars

Repeat customer. This time for a tv. I chose my own after initial research. Knew what I wanted. Phone R/S. Paid and delivery was arranged in 2-3 days afterwards. Paid for installation and the instal... See more

Company replied

Rated 5 out of 5 stars

Always come away from here with exactly what I needed and for a better price than I expected. Staff are excellent - very friendly, no pressure at all, and always ready to go out of their away to help.... See more


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,322)

24,319 reviews in the last 12 months

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Rated 5 out of 5 stars

As always when l buy from Richer Sounds…

As always when l buy from Richer Sounds although l know what l want to purchase.
The service abd help l get is always top notch.
I have always used them for my Home Cinema,TV and Audio purchases
And if l need an upgrade l will visit again

26 July 2026
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Reply from Richer Sounds - Leeds

Thank you for your wonderful feedback

Rated 5 out of 5 stars

I had an amazing experience with Richer…

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a different model when shipping from the supplier was longer than they’d been originally told.

I’m so happy with the TV and the customer service I had. I cannot fault them and can highly recommend Richer Sounds Leeds.

Gavin thanks for all your help. Loving my new TV!

27 July 2026
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Reply from Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great service from initial phone call…

Great service from initial phone call to leeds store to place order , very competive prices, they use a good delivery company that bring the products indoors and put the where you request

18 July 2026
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Reply from Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

These guys are absolute perfection

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer service, friendly and no expectations or pressure selling for new stuff. This is what shopping should be like, not that shop with the spicy food name. Thank you Richer Sounds!

1 August 2026
Unprompted review
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Reply from Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

I went to Richer Sounds because of previous experience

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful to get us to a decision. There was no pressure to buy. I was emailed a quote and made a decision a few days later to order by phone.
The delivery was fairly quick and the amp/tuner is installed. still sorting out all the functions

21 July 2026
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Reply from Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Bought the Fosi X5 phono preamp from…

Bought the Fosi X5 phono preamp from the Leeds branch. The staff are great, friendly and helpful and I am very pleased with my purchase which was cheaper than Amazon. The Fosi X5 preamp is very well made and has enhanced the quality of my vinyl collection compared to the built in preamp of my turntable. Would certainly recommend Richer Sounds and Fosi Audio.

20 July 2026
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Reply from Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

I have used RS a few times now.

I have used RS a few times now.. The service is brilliant.. Never an issues. Great staff and no doubt I will be using them again in the future.. 5*...

20 July 2026
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Reply from Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

A fast and rewarding transasction.

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on giving (no I´m not being paid hehe).. 5* service!

14 July 2026
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Reply from Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Expert

Expert , friendly advice from the installers
Brilliant help from the advisors in the Leeds store

14 July 2026
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Reply from Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish! From submitting a price match enquiry online, placing the order with a great store assistant who made it feel pleasant and effortless, to the helpful and friendly delivery drivers. Would highly recommend and will return for future goods.

16 July 2026
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Reply from Richer Sounds - Leeds

Thank you for your wonderful feedback

Rated 5 out of 5 stars

The sales assistant Gavin was most…

The sales assistant Gavin was most helpful He knew what he was talking about . Overall a pleasant experience

14 July 2026
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Reply from Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

As always the staff are super helpful…

As always the staff are super helpful and knowledgeable about the products they sell. This really helps making the right decision about what equipment suits your requirements. Five star plus rating.

14 July 2026
Richer Sounds - Leeds logo

Reply from Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great Service

Great Service, quick delivery, excellent products.
Very helpful staff.

14 July 2026
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Reply from Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

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