Richer Sounds - Leeds Reviews 

I’d like to say a huge thank you to Chris, the Store Manager at Richer Sounds. From start to finish he was friendly, knowledgeable and genuinely interested in helping me choose the right TV rather than simply trying to sell me the most expensive option.

His advice was spot on. I’m absolutely delighted with the TV and the difference in picture and sound quality is amazing. Chris made the whole experience easy and gave me confidence that I was making the right choice.

It’s rare these days to get such good, personal customer service. I would happily recommend Chris and Richer Sounds to anyone. I’ll definitely be returning in the future.

This is the second time I have bought from Richer Sounds and I am very pleased with the service and products I received. I was served by Derek at the Leeds branch who was very friendly and knowledgeable. There's no pressure to buy, he just explained the different options that was available for what I was after. The price was also very good beating all other online pricing so happy days. I will defo use Richer Sounds again I don't think they can be beaten for there top quality products and service. Oh and not forgetting the free 6 year guarantee they give you for total piece of mind.

Mickey at the Leeds branch has been very helpful and has gone over and above throughout our many purchases, which we are over the moon with. Can't praise him enough. I would highly recommend the store.

Brilliant service arrived safely before said date.
Having used you a few times now we new you would be reliable and as usual, a good price .
Thanks

This was the first time that I had bought anything from Richer Sounds and I communicated with the Leeds team mostly by e-mail but also by phone. They were really helpful and did everything that they could for me. I was very pleased with the service that I got from them. The icing on the cake though was the team that installed the tv etc, they were brilliant, absolutely brilliant. I will definitely buy more things from Richer Sounds.

I had a turntable and speakers bought for my retirement but the turntable wasn’t the one I had set my mind on. The guy we spoke to in the shop was excellent swapped the product over no problem also he was very knowledgeable about the products

Just a top team in Leeds, excellent service and great people.

Knowledgeable, efficient service. Good price and advice. Won’t go anywhere else.

Such helpful staff. We have bought items at Richer Sounds many times. Good value and great warranty service. I would highly recommend them

The amount of time given to me offering products and knowledge that fit together. i could not ask for more.
Mikey is the man that helped my decisions and who sorted a little hick-up out. Many thanks

After recently relocating to North Yorkshire from London I had a problem with producing sound from my Hi fi system. After spending fruitless hours consulting online trouble shooting sites I contacted the Leeds team. Instantly I got through to a real person who patiently, concisely and with a jargon free vocabulary talked me through the problem and then identified the issue and provided the solution. In addition Mike in the Leeds team sorted out my original paperwork. It was a pleasure to both deal with Mike and meet him. His performance was a model of good customer care and he has a wonderful sense of humour to boot. I will certainly attend the Leeds shop when I decide to upgrade my system.

I was served by Rik at the Leeds store. Knowledgeable, helpful and a pleasure to deal with.

The LG-55QNED7EB3C TV purchased from Richer Sounds was competitively priced with an excellent extended product guarantee period. It was delivered on time and packaged safely. The process from start to finish was exceptional, I placed the order over the phone and was dealt with very professionally.

Big shout out to Derek in the Leeds store. From answering the phone when I first rang up, to setting up an appointment for a listening session, to talking me through the different speakers that he had for me to compare. Great help and advice throughout.
The listening room is excellent, very well equipped.
I'm still deciding on the speakers, but took the opportunity of the visit to upgrade my CD player. Derek (of course) helped me pick one that matched my requirements.

Mikey was great. His enthusiasm, experience and time he put into helping me buy an appropriate turntable was very much appreciated. Zero pressure just sound advice tailored to my needs. Purchased the Argon Audio TT MK2 in black and it has been fantastic. It really was a great customer experience at Leeds.

Always come away from here with exactly what I needed and for a better price than I expected. Staff are excellent - very friendly, no pressure at all, and always ready to go out of their away to help.

Staff service price

Excellent service from Derek. He was extremely professional and knowledgable. He took time to understand our requirements. Delivery was seamless and on time. Delighted with products. A first class experience. Would have no hesitation in recommending Richer Sounds and purchasing from them in future.

Spent over an hour choosing .y new music system. Derek who served me was patient and gave me excellent advice on each piece of equipment.
This was delivered on time on the day l chose.
Would recommend Richer Sounds

Richer Sounds for Hi Fi, is still the best for me.
For many years I have spent a good amount of money 💰 with them superb product they sell
I would just like thank their wonderful staff for the courtesy and expertise on everything they do
Thanks again