Research before hand meant I new what I wanted, but no unit display (Eversolo mini cd) - so an easy purchase. Recommend having one out as a great little unit - great service as always. Great to be abl... See more
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Mikey the senior sales rep was very friendly and helpful whilst helping me select which product I was after. No upselling, he definitely helped me make the right decision and was very patient and... See more
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I spoke to different people on different occasions when I was looking for a hifi to buy. On all the occasions I found the staff helpful ,polite and eager to help. They listened and were patient. I wi... See more
Company replied
had heard less favourable things about Richer sounds but my experience has been first class. Everybody has been overly helpful in a way that others say they match but rarely do
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
74 New Briggate, LS1 6NU, Leeds, United Kingdom
- 0333 900 0025
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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went to get a replacement tv from you…
went to get a replacement tv from you which was covered by warranty very pleased with the service
15 May 2026
Reply from Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
Excellence
Friendliness, patience & understanding of assistant, quality & price of products
14 May 2026
Reply from Richer Sounds - Leeds
Thank you for your wonderful feedback
Helpful advice
Excellent, helpful advice in shop and on the phone in terms of equipment purchases and the setting up.
14 May 2026
Reply from Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service from Leeds Richer Sounds
Research before hand meant I new what I wanted, but no unit display (Eversolo mini cd) - so an easy purchase. Recommend having one out as a great little unit - great service as always. Great to be able to do finance (Klarna) in house too
14 May 2026
Reply from Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
I spoke to different people on…
I spoke to different people on different occasions when I was looking for a hifi to buy. On all the occasions I found the staff helpful ,polite and eager to help. They listened and were patient. I will like to do business with the company again
13 May 2026
Reply from Richer Sounds - Leeds
Thank you for your wonderful feedback
Very helpful friendly staff and good…
Very helpful friendly staff and good price for my TV. Wouldn’t buy home entertainment tech anywhere else!
9 May 2026
Reply from Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
My son's first turntable
We were served by Derek in the Leeds store. We were buying my son's first turntable. Derek to time to explain the options and we ended up getting a turntable that is perfect for my son's needs. All in all a very positive experience. Thanks to Derek and the Leeds team!!
9 May 2026
Reply from Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
Great Team
The staff at Richer Sounds in Leeds are really helpful.
Their service is second to none.
Price point is very competitive and if you find it cheaper else where, they are great at sorting that
5 December 2025
Reply from Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Leeds
Thank you for your 5 star review!
Reply from Richer Sounds - Leeds
Thank you for your wonderful feedback
Happy…
Listened to my requirements and gave options without pressure. All ordered and set up, with their recommendations, within a couple if days. Very happy
14 May 2026
Unprompted review
Reply from Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
Richer Sounds Leeds LS1
Rang the Leeds store 6.5.26 having problems with an old model dvd player. New model advised, was delivered and installed in less than 24 hours.
Very happy with service and friendly, professional staff.
6 May 2026
Reply from Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
The sales assistant Harry in Leeds was…
The sales assistant Harry in Leeds was so helpful. Really appreciated.
5 May 2026
Reply from Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
had heard less favourable things about…
had heard less favourable things about Richer sounds but my experience has been first class.
Everybody has been overly helpful in a way that others say they match but rarely do
5 May 2026
Reply from Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
Great advice in store great TV
Great advice in store.
Went in for 65 inch tv but got a 85 inch Hisense delivered for similar price. Brilliant picture and surround system all for less than £1000. With a long warranty too.
11 February 2026
Reply from Richer Sounds - Leeds
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Really enjoyed the experience
Really helpful no pressure to buy good products knowledge. I walked out with a full system super Happy.
2 May 2026
Reply from Richer Sounds - Leeds
Thanks for your 5 star review, we look forward to seeing you again next time
Had a small issue with the tv stand got…
Had a small issue with the tv stand got it sorted with minimal fuss
3 May 2026
Reply from Richer Sounds - Leeds
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Had a few things from here
Had a few things from here, they are a great company to buy from service is excellent.
13 March 2026
Reply from Richer Sounds - Leeds
Thank you for your wonderful feedback
Reply from Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
Excellent help by Derek at the Leeds…
Excellent help by Derek at the Leeds banch.Everyone in the store so friendly ad helpful.
Derek helped me with my purchase and set up of the WIIM unit.
Happy with my purchase an sound quality better than expected.
2 May 2026
Reply from Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
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