Ria Money Transfer Reviews 

37,111
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 5,129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and reliable, making money transfers effortless and convenient. Many appreciate the user-friendly platform, competitive exchange rates, and reasonable fees. However, some customers experienced delays in money transfers, with funds taking longer than expected to reach recipients or being unavailable. A few also noted exchange rates changing during processing or high fees for faster service. Additionally, some reviewers found the website or verification process cumbersome, requiring too many details.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of setting up accounts and making... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Payment

Customers had ambiguous experiences with payment, with some finding the platform user-friendly, fast, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers praising competitive and affordable... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for online transfers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.

Company replied

Rated 4 out of 5 stars

It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I... See more

Company replied

Rated 4 out of 5 stars

The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.

Company replied

Rated 5 out of 5 stars

RIA is, by far, the very best cash transfer service in the world (at least, of all the ones I've used which have been many). Their platform is extremely user friendly, the process is super fast and... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.3

All reviews

(37,111)

7,754 reviews in the last 12 months

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Rated 4 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback! We’re glad to hear that you find the app easy to navigate. If you ever need assistance or if something doesn’t work as expected, our support team is here to help. Please reach out via help.riamoneytransfer.com.

Rated 5 out of 5 stars

Very Happy with Ria Services

Sending Money using Ria is quick and very safe!

1 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you're enjoying the quick and safe experience with our services! Your happiness is our priority! 😊

Rated 4 out of 5 stars

Reliable

Good service

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re so glad to hear you find our service reliable! Your positive feedback means a lot to us! 😊

Rated 5 out of 5 stars

RIA money transfer is fast

RIA money transfer is fast, easy and uncomplicated. It is very dependable.

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find our service quick and easy! Your support means a lot to us! 😊

Rated 1 out of 5 stars

You cant cash these money orders from…

You cant cash these money orders from Ria anywhere.
Not walmart or even the store you bought them at. Its another bogus Mexican scam job

7 July 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

We understand cashing your money orders has been challenging, and we genuinely value your feedback. Cashing options can differ by location and partner, which can sometimes create confusion. If you're encountering difficulties at specific locations, please reach out to our support team at help.riamoneytransfer.com for assistance in finding the best options available. We're here to help ensure you have a smoother experience moving forward. Thank you for sharing your thoughts with us!

Rated 5 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find the process straightforward! Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

easy transfer

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're glad to hear that you found the transfers easy! Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

HIGH EXCHANGE RATE AND FAST

QUICK, FAST, GREAT, GOOD & HIGH EXCHANGE RATE, NOT COMPLICATED, EASY PROCEDURE, TRUSTWORTHY,

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your input. Exchange rates may vary during a transfer; however, fluctuations won't prevent you from completing a transaction. Fees and rates are displayed before confirmation, and we are committed to enhancing clarity. We appreciate your comments.

Rated 4 out of 5 stars

Discounted fee code

Always quick and easy to use the app and web site but I received an email advising that I could avoid the fee by using code RIABACK. However when I placed an order there was nowhere that I could see to insert the code so I ended up still paying the transfer fee.

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's great to hear that you find the app quick and easy to use! Thank you for sharing your thoughts on the fee code. Your feedback about the visibility of the code entry is important, and we truly appreciate it!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, user friendly website and reasonable charge. Thank you.

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you enjoyed our fast delivery and user-friendly website! Your support means a lot to us! 😊

Rated 5 out of 5 stars

Easy to process

Easy to process

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're thrilled to hear you found the process so simple! Your positive feedback inspires us to keep delivering great service! 😊

Rated 5 out of 5 stars

Great and fast way to get money to our…

Great and fast way to get money to our love ones.

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that our service is quick and effective for sending money to your loved ones! Thank you for your feedback! 😊

Rated 5 out of 5 stars

Ria Advantage

Ria allows the receipient to receive the money in USD. Other services delivers the money in Jordan dinar only. Another reason, the fees are reasonable.

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's wonderful to hear that you appreciate the flexibility of receiving funds in USD and the reasonable fees. Your feedback truly highlights what matters most to our users, and we value your insights! If you have any further questions or need assistance, please feel free to reach out to our support team via help.riamoneytransfer.com. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

was so quick and easy

was so quick and easy

11 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that the process was quick and easy for you! Thank you for sharing your experience with us! 😊

Rated 5 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find our rates appealing and the process seamless! Your support means a lot to us! 😊

Rated 3 out of 5 stars

Some aspects do not make sense.

The service is great and not too expensive. The aspect I dislike is that with verified Bank Accts in the Ria App, it says that it will take 4 days. But if you use a card, it will take about 15 minutes.
That is Nonsense.

10 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback! We understand your frustration regarding the transfer times. Different factors, such as banking processes and operating hours, can lead to delays. Transfers from verified bank accounts may take up to 4 business days due to the necessary processing time, while card payments are typically quicker as they are processed immediately. We can review the details of your transfer to help clarify what happened. Please reach out to us via help.riamoneytransfer.com for assistance.

Rated 3 out of 5 stars

Conversion transaction charges are 3%

Conversion transaction charges are 3%, a bit to high,in addition to $8 transaction fee, but transactions are smooth and most of the time at destinantion as promissed

10 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for sharing your thoughts on the transaction charges. We appreciate your feedback regarding the conversion fees and understand that they can feel significant, especially alongside the transaction fee. It’s great to hear that your transactions have been smooth and mostly arrive as promised. Your insights are valuable to us as we strive to enhance the experience for our users. Please feel free to share any additional feedback you might have!

Rated 1 out of 5 stars

fee too expensive

fee too expensive
moneyGram 5.99
ria 8.00

10 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for sharing your thoughts about the fees. We appreciate your feedback and understand that pricing is an important factor when choosing a service. Your insights help us recognize areas where we can reflect on our offerings. We’re committed to providing value to our customers, and we hope you continue to explore the benefits of our service.

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