Ria Money Transfer Reviews 

36,996
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 5,129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and reliable, making money transfers effortless and convenient. Many appreciate the user-friendly platform, competitive exchange rates, and reasonable fees. However, some customers experienced delays in money transfers, with funds taking longer than expected to reach recipients or being unavailable. A few also noted exchange rates changing during processing or high fees for faster service. Additionally, some reviewers found the website or verification process cumbersome, requiring too many details.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of setting up accounts and making... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Payment

Customers had ambiguous experiences with payment, with some finding the platform user-friendly, fast, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers praising competitive and affordable... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for online transfers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.

Company replied

Rated 4 out of 5 stars

It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I... See more

Company replied

Rated 4 out of 5 stars

The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.

Company replied

Rated 5 out of 5 stars

RIA is, by far, the very best cash transfer service in the world (at least, of all the ones I've used which have been many). Their platform is extremely user friendly, the process is super fast and... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.3

All reviews

(36,996)

7,640 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It's easy and very convenient

It's easy and very convenient. Rate is higher compared to other.

9 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're thrilled to hear that you find our app easy and convenient! We appreciate your thoughts on our rates compared to others, and we're always here to help! 😊

Rated 5 out of 5 stars

Good job

Good job! Very quickly

9 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're thrilled to hear that you had a speedy experience! Thank you for your kind words! 😊

Rated 5 out of 5 stars

the best remittance transfer i have…

the best remittance transfer i have ever use to send money to my relatives

6 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear you're enjoying our service for sending money to your loved ones! Your support truly means the world to us! 😊

Rated 5 out of 5 stars

Ease of use

Ease of use, satisfied with the service.

9 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find our service easy to use! Your satisfaction means a lot to us, and we appreciate your feedback! 😊

Rated 5 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you had a wonderful experience and enjoyed the speed of our service! Your feedback really makes our day! 😊

Rated 5 out of 5 stars

Very friendly transaction transfer

Very friendly transaction transfer. Incentive for using Ria Transfer.

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you had a friendly transaction experience! Thank you for your support, and we look forward to serving you again! 😊

Rated 4 out of 5 stars

The ease of using the app to send money…

The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's awesome to know you're loving the convenience of our app for overseas money transfers! We appreciate your thoughts on the transfer fees and are always looking for ways to enhance our service. 😊

Rated 4 out of 5 stars

I could not assign 5 stars

I could not assign 5 stars, because now a days you are not sending me any confirmation email at the end of the transfer.Thank you.

9 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback regarding confirmation emails. Your experience is important to us, and we recognize how valuable those updates can be. If something isn’t working as expected, our support team can review the details and help further. Please reach out via help.riamoneytransfer.com.

Rated 3 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

It's important to us that you feel you're getting the best value. Rates can fluctuate based on market conditions, and we strive to be transparent and competitive. We recommend checking the "recipient receives" amount to see the full impact of rates and fees, which can help in comparing services accurately. Your feedback is invaluable, and we appreciate you taking the time to share your thoughts. For more details on your specific situation, please consider reaching out through our support team via help.riamoneytransfer.com.

Rated 4 out of 5 stars

It was good and very flexible, BUT no discount!

It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I have been sending with Ria almost weekly, more than MoneyGram

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's great to know you find our service flexible and effective for your needs. Thank you for your loyalty and for sharing your thoughts about promo codes. We value your feedback as we work to enhance our offerings. If you have any questions or need assistance, please feel free to reach out to our support team via help.riamoneytransfer.com.

Rated 5 out of 5 stars

Easy to use, straight forward

It was quick and easy to use. No complicated checks or jargons.

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you found our app easy to navigate and efficient! Your feedback inspires us to keep providing a straightforward experience. Thank you for sharing! 😊

Rated 5 out of 5 stars

The entire time for me to do the…

The entire time for me to do the transfer was short.

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback! We’re glad to hear that your transfer experience was quick. If you have any further questions or need assistance, please feel free to reach out to our support team at help.riamoneytransfer.com. Your experience is important to us!

Rated 3 out of 5 stars

Tactics Driving Away Customers

To increase revenue you are now delaying our remittances to 4 business days or nudging us to pay additional $6 for instant debit card processing. This is driving away once loyal customers like me so seek alternative options like Boss Revolution and Western Union. The BLOCKBUSTER VIDEO story should serve as a cautionary tale.

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We understand your concerns regarding the recent changes in remittance processing times and fees. Delays can occur due to various factors, including banking processes and operating hours. We can review the details of your transfer to clarify what happened. Please reach out to us at help.riamoneytransfer.com for assistance. Your feedback is important to us, and we hope to provide a better experience moving forward.

Rated 5 out of 5 stars

FAST AND SECURE

Promptness and accuracy.

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that you appreciate our speed and security! Thank you for your feedback! 😊

Rated 4 out of 5 stars

I wish they resume sending notification…

I wish they resume sending notification about transfer progress through an e-mail.

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thanks for sharing your thoughts! We appreciate your feedback about transfer notifications, and we're always looking for ways to improve. 😊

Rated 5 out of 5 stars

it was too easy

it was too easy

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re glad to hear that you found the process straightforward! Your feedback is valuable to us. If you have any further thoughts or need assistance, please don't hesitate to reach out to our support team at help.riamoneytransfer.com.

Rated 5 out of 5 stars

it worked as advertised

it worked as advertised! All good, Thank you

8 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's awesome to hear that everything worked seamlessly for you! We truly appreciate your positive feedback! 😊

Rated 4 out of 5 stars

Overall OK

Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.

7 July 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We acknowledge your feedback and understand the frustration with the delays in transferring money. Various factors, such as banking processes and opening hours, can contribute to these delays. We can review the details and clarify what happened with your transfer. Please reach out to us via help.riamoneytransfer.com for further assistance.

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